The Woolpack - Menu

West Street, RH15 8TS, Mid Sussex, United Kingdom

🛍 Pubs, Full, Steak, Lunch

3.2 💬 821 Reviews
The Woolpack

Phone: +441444245178

Address: West Street, RH15 8TS, Mid Sussex, United Kingdom

City: Mid Sussex

Dishes: 5

Reviews: 821

Website: http://thewoolpack.net/

"I went in with my family today for a Sunday roast really exited as I haven’t had one for a while and I was really surprised with the customer service as well as the food. From the moment we walked in after reserving a table and being told it was externally busy and wasn’t sure if we could be accommodated but we’re grateful to be squeezed in, the pub was nearly empty and we’re met with a member of staff who didn’t even acknowledge us, we said our names and the waitress said nothing but walked us to our table no smile or any contact, which was really weird. We sat down and she walked away. This happens through the whole experience and I noted it was the same with the rest of the staff on each table. Still really excited for my roast I had high expectations, but the food was bland and surprisingly not edible, I had the chicken and it was rock solid and couldn’t even cut into it, it was so dried out! The swede mash had seeds in it and just seemed fussy and ruined it.. all in all it seemed very over priced for what was received, add in terrible customer service and it was a shocking meal experience. I was going to speak to whom I assumed were the owners about how I felt but they seemed they were in the same attitude as the rest of the staff. Extremely unapproachable. I definitely won’t be eating there again and only writing this to suggest people avoid a terrible atmosphere while dining.."

Menu - 5 options

All prices are estimates.

Markh1205 Markh1205

We popped in for a light lunch, whitebait , loaded potato skins with cheese and ham and pate. Decent enough to be fair and well priced

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Reviews

X2750EEdavidw
X2750EEdavidw

This is one of the finest places to visit, the staff ,food and the general environment. Lovely beer garden which is part of the original grounds. Brilliant.


T
T

Turned up with our horse, was sat outside in the front car park and got told we couldn’t drink out the front and if we wanted to continue to go into the garden (of course we wouldn’t be able to take the horse to the...


Alex450212
Alex450212

J and I first met when we were 8. This was a mini-reunion though we have met in a larger group on several previous occasions. Beer battered halloumi and vegan tagine. Both excellent. Followed by chocolate brownie and chocolate sundae. Ditto. Attentive service.


gem
gem

I had made a reservation for a table at the pub in a specific area that I preferred. When I arrived with six others, including children, I was informed that the table I had booked was now occupied by a larger group. We were moved to a different table without much consideration or friendly customer service.


ssum
ssum

We were visiting the area for a wedding and grabbed lunch here before checking into a hotel. Just looked it up and Google maps. Staff were very friendly, food was quick to be served and very good. Nice bitter shandy with the local bitter, although thought the price of a bottle of coke was a bit steep! Overall, would recommend!


carmenb37
carmenb37

We arrived a bit early for our reservation and were seated promptly, but ended up waiting 40 minutes for our food. The food was frozen and not freshly roasted, which was disappointing for Easter Sunday. I ordered the pork roast, which was dry, with cold carrots and overall bland. I didn't say anything at the time because we were with friends and didn't want to cause a scene, but I definitely won't be returning.


Michelle
Michelle

My dining experience at this restaurant on Easter Sunday was not relaxing. I had booked a table for two to meet a friend who lives nearby. Despite the restaurant being fairly empty at 1pm, I was unable to change tables from the one that was reserved. Just as I had taken off my coat, we were asked to place our order. The roast we ordered was average, nothing special. I felt uncomfortable as it seemed like the manager or landlady was watching every bite I took. It felt off-putting. There was no rush to clear the table for another sitting, so it felt unnecessary. After our meal, we stayed in the bar area for a chat, and I must say the bar staff were friendly, which is why I gave it a 3-star rat...


Lizzie1969x
Lizzie1969x

Ratings purely on the following... So if you wish to laugh and have fun don't come here. Unbelievable that one table, of five grown up, professional, courteous people cannot chat and reminiss, without being asked to keep it down! as we were disturbing an empty (possibly three other customers), pub. Sometimes people shouldn't be so quick to tell customers to be quite when they are out. Three at this table, myself included, were reminiscing about my grandparents with a friend and her partner. The three of us that were there, tragically lost a son/brother last year and we don't all live in the same place don't see each other that often. Sitting down with friends, relaxing and chatting was broug...


Victoria
Victoria

I went in with my family today for a Sunday roast really exited as I haven’t had one for a while and I was really surprised with the customer service as well as the food. From the moment we walked in after reserving a table and being told it was externally busy and wasn’t sure if we could be accommodated but we’re grateful to be squeezed in, the pub was nearly empty and we’re met with a member of staff who didn’t even acknowledge us, we said our names and the waitress said nothing but walked us to our table no smile or any contact, which was really weird. We sat down and she walked away. This happens through the whole experience and I noted it was the same with the rest of the staff on each...

Categories

  • Pubs "Discover a cozy atmosphere with hearty meals, craft beers, and classic pub fare. Enjoy comfort food favorites like fish and chips, burgers, and wings, paired with a refreshing pint or creative cocktail."
  • Full Savor a delightful array of authentic flavors with our carefully curated menu. Indulge in a variety of dishes, crafted to perfection, offering something for every palate.
  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Lunch Delight in our lunch offerings, where fresh ingredients and global flavors come together to create satisfying meals. Choose from an array of salads, sandwiches, and hearty entrees for a midday culinary escape.

Amenities

  • Seating
  • Free Wifi
  • Live Music
  • Late Night

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