Amber Valley
The Village Inn Marehay

The Village Inn Marehay

51 Upper Marehay Road, DE5 8JF, Amber Valley, United Kingdom

Pizza • Steak • British • Vegetarian


"We have been customers for over 10 years and the couple we were with have been customers for over 20 years, visiting on average once per month. The food is usually excellent, however on our last visit there was an issue with our pizza, it was overcooked, burnt at the edge and very dry. Understand completely that things go wrong on occasion and in this case the place was busy. We raised this twice with the waiting staff but it was not addressed. The bill arrived and there was no interaction with us. The issue was referred to the owner as my friend was requesting that they address this with a reduction to the bill. The owner appeared to take this as a personal attack and accused my friend of causing havoc and quite bizarrely accusing my friend’s husband of upsetting her and causing problems on our visit three weeks prior. He also said the we had upset his staff. He demanded we pay the bill in full or he was going to call the police. He also said that in his place, it was his rules which mattered. It appeared to us that his staff were afraid of him. I also feel sorry for his staff to have such a poor example of how to deal with complaints, his staff will not learn anything useful from him. The saddest thing was when I said to him that I don’t understand why he is in the hospitality industry given his attitude and he said he didn’t either. So as a result of him not addressing the issue raised and the way he conducted himself, he has lost four customers and we have lost a favourite place to eat out. Such a shame."

Rose Crown

Rose Crown

Main Road, Amber Valley, United Kingdom

Pub • Steak • Vegan • British


"we had not visited the rose and the krone in one because, so decided to go on Easter Sunday at midday. this pub has always given a good service, but this time we were very disappointed! first they brought us two meal times that we had not ordered, for a few who sat on the other side of the restaurant. we ordered truthahnbrust without carrots and a part of the cauliflower cheese, and pork without extras. it came and we found that they had put carrots on the truthahn and not on the vernacular. then I realized that I had no filling with the truthahn. there were no waiting staff on the floor and after a few minutes you came out of the kitchen, so I asked him about the filling and also the flower cabbage I had ordered. he went to the kitchen to get the missing items. after a few minutes he returned with both. at this time I was halfway through my lunch. I found that my brokkoli was so hard, it was impossible ro cut. the waiter came and asked if everything was in order with our meals. we explained the problems we had, and he answered that he would go and sort what we found strange, how we had already eaten! They could not say that they were busy. we booked for 12.00 clock, so there were only a few people we arrived. they seemed to have only 2 waiters, there were no one on the floor to treat problems with food or drink, they should arise. we never have a statement or an apology from someone. the rose and the crown were always something very special to us. we always had a good service and good eating in the time we were before. this was so disappointing, especially as we booked it a few weeks ago and we look forward to it. I think we need to look for another special restaurant for the future. that is really upsetting me!"

The Bulls Head

The Bulls Head

17 Denby Common, DE5 8PW, Amber Valley, United Kingdom

Pub • Steak • Pizza • British


"We went for a birthday Sunday lunch, it took over 50 minutes for our drinks to come to which we was told the drinks will be took off the bill due to having to order them more than once for them to arrive. The young servers are petrified of staff and constantly apologising profusely and shaking while cleaning tables, when we first arrived we even saw one that looked to be crying not the nicest experience. They kept coming and asking if everything was okay multiple times where it became beyond a joke. While waiting for our food we got approached approx 4 times asking 'is there anything else I can get you? ' bit of an awkward time to ask this while we are waiting for our dinner we don 't want anything else, we would like our dinner. Our food finally came after a long wait too except for one meal, we kept chasing up when this burger was going to come out. They told us many times 'it is just being plated up now '. We had all finished our dinners and it still had not arrived! We told the staff not to bother with the burger as the gentleman had gone off the idea of having this as the idea of eating your meal on your own is not nice. We asked for a white wine, they brought out a red. While we was eating our dinner we was approached approx 6 times asking if our food was okay it got a bit silly. There was just never ending problems. We had to ask multiple times for sauces and when they finally brought sauces out they missed the ones we actually asked for. When we paid the bill they didn 't take off our drinks as promised, but they did give us discount on the food. The table next to us had been waiting for their desserts for almost an hour. The whole experience was the strangest. If you want to be served by petrified servers that don 't seem to have been trained properly this is the place for you."

Undal Takeaway

Undal Takeaway

4 Taylor's Mill, DE5 3EF, Amber Valley, United Kingdom

Salad • Curry • Seafood • European


"Myself and my friend had a very disappointing meal and experience here recently. It was the first time I had been out properly for months and I was really looking forward to it. We booked for and arrived on time. Our order was taken...promptly but the service was excruciatingly slow. We ordered one poppadom each which arrived after about minutes then we had a massive wait of about mins for the starter to come out. The scallops were reasonable, there were only three in a dish with a bit of sauce, I appreciate that scallops are expensive, but the king prawn starter was a complete joke and insult, there were two prawns in a dish with a little bit of salad, the starters were gone in seconds. I'm guessing that portion sizes have been reduced dramatically since the August half price offer. We then had a monumental weight for the main courses to arrive. By the time it was both myself and my friend had had enough. There was still no sign of the food appearing so we asked for it to be boxed up so we could take it away. In the space of hours, we had eaten one poppadom each and three scallops and two prawns between us. Our night out was completely ruined. To make it worse we saw other people arrive after us, eat and then leave and our main courses hadn't even arrived. I can only guess that takeaway orders had taken priority which is going to alienate customers. The food which I ate luke warm when I got home was average. The naan was thin and tasteless, and the portions were small. Two stars is being generous and I certainly won't be going back."