"The greeting and waiting staff at this restaurant were outstanding, displaying exemplary politeness, friendliness, and attentiveness, earning them a solid 5-star rating. While the pizza was good and up to par for Pizza Express, there was a missing item that I had requested. The waiter was very apologetic about the oversight, though it was not a major issue for me. I do have two concerns about this establishment. Firstly, the state of the floor was quite disappointing. Despite the restaurant being nearly empty when I visited at 1pm on a Sunday, the floor appeared as if it had not been swept or mopped in days, which may have contributed to the presence of flies buzzing around. Additionally, while the pizza maker did wear a hair net, his beard was not properly covered, which was surprising. Although the food has a 5-star rating, the condition of the floor makes me question the validity of this rating. Overall, the pizza tasted good and the staff were excellent, but the state of the floor was a bit unsettling."
