Dundee
Papa John's

Papa John's

148 West Marketgait, Dundee, United Kingdom

Pizza • Italian • American • Fast Food


"absolutely terrible service. we ordered yesterday evening as a birthday contract for my son, after an hour waiting time we called to ask if everything was in order to say that they had not received our order. we had the proof of purchase, the money was taken from our account and we offered to send or even get into the load to show all this, but we say there was nothing they could do. they said we would have to contact the customer service for a refund (as we arrive at 3-5 working days) and if we wanted to eat our food, we would have to reorder and pay again. So no solution for the problems, just give us more money. we only received an email address to request a refund that we tell them we need to wait for up to 5 days for an answer. So not only my son and other children don't get his birthday contract (and also had to have a late evening meal) we are also the money for the order for up to 10 days, while we wait for contact and a refund. we were repeatedly told that there is nothing they could do as if we had not only paid for the order, and they did not have the ingredients there to make the food we had paid for. I called again to ask if there was a contact number for the customer service, as I felt the whole experience was completely unacceptable and the very rude staff quickly said that there was no number, there was nothing they could do, and I just had to wait the 10 days. this is not the first time that we had problems with the delivery and service of papa johns, but the personal has always been great before and the pizza was good so that we could just justify ourselves to go back, but it will be the last problem we have with them as I would never order again. the customer service was (and remains) terrible."

Gidi Grill

Gidi Grill

Camperdown Street, Dundee I-DD1 3JA, United Kingdom

African • Barbecue • Jamaican • Caribbean


"We booked a table at Gidi Grill recently and had a generally lovely experience. My wife ordered the prawn starter and the sirloin steak with burger sauce, whereas I opted for the lamb starter, and a rump steak, with jerk sauce and my 3yr old son had fish goujons with french fries. I was undecided between their green chilli sauce and their jerk sauce, so when I asked for a small taster, they happily obliged in order to help me decide. The starters were absolutely impeccable... and they were presented well on their respective plates. The prawns were just right not overcooked and 'rubbery ' and the lamb starter was flawless. They arrived in a timely manner within 10 15 minutes, and were devoured so quickly that I didnt have a chance to take a photograph of them. My son loved his fish goujons and fries too, which were conveniently served alongside our starters. My wife 's steak arrived as requested well done and although I requested mine to be medium, it was more of a medium rare. I raised this politely with the waiting staff, and they were happy to oblige, returning my now medium steak to me within a few minutes. An overall very fine dining experience was had by all, albeit with a few minor niggles. When we arrived, i felt we could have been seated, a tad sooner as I did see 2 3 staff lingering around the front seemingly unoccupied. And, although we had finished our starters before the main course was ready, it was served before the plates and cutlery from the starters were removed, causing alot of congestion on the table. Usually the mains are served once the table has been completely cleared of the previous course. And finally when we requested another drink (a coke) our waiter went to order it and seemed to start doing other things (clearing tables etc). After 5 minutes (which felt like 15 because i was really thirsty and had already finished my first drink) i asked him again, only to be told it was on it 's way, after which it did arrive after a couple of minutes. But as I said earlier, these issues were minor, and if they were not a part of my experience, Gidi Grill would recieve 5/5 starts from me, however I feel that, although 4 stars give an accurate reflection of my experience, I would have given 4.5/5 if that were possible. All in all, our food was absolutely delicious! If i could give it a standing ovation, I would. It was worth every penny, and we 'd highly recommend their steaks as well as their prawn and lamb starters. We 'll definitely be back to check out the rest of their menu."