Eilean Siar
Craigard

Craigard

United Kingdom, Eilean Siar

Fish • Wine • Coffee • Breakfast


"Visited with a group. Booked table and had pre-ordered meal. Expected to be in an out within an hour or so. We arrived in time for a drink in the bar. Told our table was just being set and would be ready at 7:30. Called to our table at the appointed time- 7:30. Just after 8:00 pm we went to check on the order and a few minutes later someone came to ask about cutlery for the starters. At about 8:30 the starters arrived- for those who were having them. At 9:00 pm starters had been cleared but still no sign of main course. Staff kept asking if we wanted more drinks. We said that we would like our food. Given that most of us had been waiting almost 2 hours for an order that had been with the hotel for a week they should have been grovelling and apologising and offering us complimentary drinks Eventually at about 9:20 our food arrived. Paid on our way out. A very sullen silent woman took our money- not a smile, no warmth and certainly no word of apology or explanation for the excessive delay. On top of this they did the thing that winds me up more than anything. They took an order and served some people who had come into the restaurant after us. They left after their dessert at around the time that our mains were being asked for. My food was OKish. Nothing more. I had fish and chips. The batter was thick and heavy and covered with salt. Why this obsession with salting my food. I wouldn't presume to sugar someone's tea or coffee so why is it he fashion to determine that I like a lot of salt. I would definitely NOT recommend this restaurant, which is unfortunate given the limited choice in Castelbay. Good points- well the view from the dining room is good."

Borve Country House Pub

Borve Country House Pub

Isle Of Lewis, HS2 0RX, Eilean Siar, United Kingdom

Pub • Full • Steak • British


"We visited as a family, one evening during a week's stay on Lewis and came away feeling satisfied. The restaurant is clean and well furnished and food good value for money a little pricey but good quality with large servings so you really don't mind the cost. Starters are huge portions and if I'm honest, a little too large! Two of us opted for langoustines which were delicious and a massive portion. The prawn crackers they came with were superfluous in my opinion and didn't add anything to the dish other than being a filler. A note to staff, serving them with a finger bowl or wipes to clean up with would be useful unshelled seafood which is covered in sauce leaves you rather messy!! Mains were all tasty although our son complained the pulled pork burger was a little too spicy to be enjoyable. Highly recommend the Balmoral chicken! Desserts were also really good and huge portions the cheesecake was amazing. My only gripe is the service. They seemed understaffed and our main waitress didn't really have a clue maybe she was new? Whilst looking at the menus on arrival we overheard another waitress going through the specials and handing out another menu which we hadn't been given. On asking, the other lady went through what was and wasn't available. Service was very slow for both drinks and clearing away. We had to get up and find a member of staff to ask for more drinks and eventually gave up waiting for the bill and went to the bar to pay directly. One member of staff seemed far busier (and more efficient) than the others and I got the impression more training was needed for some. It didn't spoil the visit though as the food was so tasty!"