"Last night, we decided to have dinner here based on the trip advisor reviews. While the food itself was undeniably delicious, our overall experience was marred by the presence of inexperienced staff and a clear sense of being taken advantage of when it came to the drinks menu. Upon arrival, we were seated, and our orders were taken. Unfortunately, our first issue arose when we had to ask for water on three separate occasions before it was finally brought to our table. To make matters worse, they only brought still water despite our request for one still and one sparkling. Another disappointing aspect was the absence of garlic bread, which was supposed to accompany our meal. I had to personally inquire about its whereabouts, only to discover that it had not been included in the order. Regrettably, it arrived after we had already finished our pasta, leading to a disjointed dining experience. To rectify their mistakes, our waitress kindly promised to remove the drinks from our bill as an apology. However, when the bill arrived, it was evident that she had only taken off the cost of the garlic bread. This discrepancy in the bill left us feeling as though we had been taken advantage of. Adding to our sense of being ripped off, the issue with the wine selection was the most shocking of all. Since we were not provided with a wine list, I simply asked for a bottle of the house red. To our surprise, when the bill arrived, we discovered that the house red wine had been charged at a staggering £33! Subsequently, when we visited the bar area, we noticed several bottles priced at £22.50. We approached the bar to question the exorbitant charge and were informed that the £33 bottle was indeed their designated house wine for meals. This experience left us feeling thoroughly disappointed and deceived. It is essential for future patrons to exercise caution and specifically ask for a wine list, as well as be explicit about their wine preferences to avoid feeling ripped off. The inconsistency in pricing and lack of transparency regarding the house wine left us questioning the integrity of their service. While the food itself was commendable, the untrained staff and the apparent overcharging for drinks tarnished what could have been an enjoyable dining experience. We hope that the restaurant takes our feedback constructively and takes steps to address these concerns to provide a better overall experience for future customers."
