Hillingdon Hillingdon

Hillingdon, a leafy suburban area in West London, offers a mix of traditional British fare like fish and chips and Indian cuisine, reflecting its cultural diversity.

Thai Lemon

Thai Lemon

91 Field End Rd, HA5 1QG, Hillingdon, United Kingdom

Thai • Soup • Curry • Chicken


"Me and my family used to love Thai Lemon. It is one of our favourite local restaurants. We would visit at least 1-2 x a month. The previous owners were amazing and always offered a great service with their food and hospitality. The owners have changed and we visited once a few months back and did not meet our expectations. We decided to give them another chance today and can safely and sadly say will NEVER be visiting Thai Lemon again. Unfortunately the food is just not worth eating out. Maybe we are just so used to the amazing food we used to have by the previous owners but this just does not compare all. Prices have also increased which ok is understandable but they have also added a service charge to their bills. £240 bill and the duck pancakes were mouldy (wish I had taken a photo, large area of mould). When pointed out to the waitress she did not even apologise and simply said ‘I will get you a new one’. We were put off and didn't continue eating it. The duck was VERY dry and clearly old. Spring rolls full of oil inside. Drinks were not even cold from the fridge. Offered at room temperature with no ice in 32 degrees weather? Tom yum appaling, extremely salty and mushrooms very old. We did not finish these. Barely any meat in the sweet n sour chicken and oyster beef. No flavour in any dish whatsoever, thai food is meant to be very flavoursome. Really not worth £240 very disappointing. They didnt even offer to reduce the bill or remove service charge after the mouldy pancakes. Very unprofessional and food is not up to restaurant standard. Can tell they dont have a proper chef."

Yaprak

Yaprak

180 Field End Road, HA5 1RF, Hillingdon, United Kingdom

Grill • Turkish • Vegetarian • Mediterranean


"Today I went with a good friend to celebrate something special for us and my friend had a pushchair for the little one. The food was delicious but the staff both of them had a bad attitude that made us stressed and not enjoying the food. It is a real shame as the restaurant looked beautiful. The man almost sprayed the cleaning product on the little one face and the woman, when brought the second plate with a bossy tone of voice, demanded my friend to move the pushchair as she did not have the space to settle the table close to us. I was shocked by her attitude and tone of voice. My friend offered to take the plates from her hands and help her but she refused and asked again for my friend to move the pushchair with a demanding tone of voice. I told her that her attitude was wrong and the way she was saying it to my friend was not acceptable. I asked for the manager and she said that she was the manager, but my friend, who is a constant customer, told me that was for the first time when saw her in that restaurant. My friend asked her nicely where to put the pushchair as there was no space in the restaurant for it and her answer was that it did not matter where to put it, it was okay as is simply realized that where we parked it was the most indicated place. I explained again to her that the way she was behaving was wrong as, at the time, only 3 tables were occupied and the restaurant was empty, so it was not common sense to be rude to my friend. I told her that was the last time would see me in that restaurant and that it was a real shame because she did not realise that her salary and the business could suffer because of her rude attitude"

Mari Masala

Mari Masala

50 The Broadway, HA6 1NZ, Hillingdon, United Kingdom

Halal • Indian • Barbecue • Vegetarian


"I ordered from here because the reviews on Just eat were very good. Ordered two curries,naan,rice and some starters for myself and my wife. The delivery came quickly in about minutes which was impressive but there was no naan in the bag. Like any...customer I called the restaurant and asked them to send me a naan, after putting me on hold and speaking to his staff he kept telling me to look for a white foil bag which the naan was in but I had already told him several times that there was no naan in the bag. After a while of back and fourth he sent me another naan . Half way through my meal I got a phone call from the restaurant manager and he tells me I've checked the CCTV footage and the naan was in the bag I was mortified by the level of customer service and the fact that he called me half way through my meal just to try and cover up his mistake. I paused for a moment after he said all of this on the phone and as I was about to respond he just hung up the phone. I can understand a restaurant getting an order wrong or forgetting to deliver something but to call me twice and just be rude and condescending about the situation is unforgiveable. The thing that annoys me the most is that we actually enjoyed the food but the service is terrible. I now understand why it's just a takeaway place, because if it was a restaurant they would get a lot if dissatisfied customers."