Rossendale
Mondello's

Mondello's

United Kingdom, Rossendale

Pizza • Pasta • Italian • Vegetarian


"It’s a very small restaurant so getting a table can be tricky and the main room is crammed with as many covers as they can squeeze in. With this in mind we booked a table for 5 people for 7.30. Upon arrival the waitress showed...us to a table and we sat down. Another lady, I assume the manager, told us that this wasn’t our table and said we would have to move. We told her we had booked for 7.30 and she told us she was expecting us at 6!? This is clearly an issue with internal communication as this was definitely not the time we had booked, we weren’t even available at 6! Very poor customer service skills. It was clear that there wasn’t enough room to accommodate us. And to say we were made to feel unwelcome from the outset is an understatement. Rather than telling us we had to move perhaps a more professional approach would be to try and sort the issue more discretely? For starters I don’t appreciate being told I’ve arrived at the wrong time considering I made the booking via the phone with a member of staff!!! Again customer service non existent. Rude. We had not visited Mondello’s for some time before tonight because the last time we did my partner was served a chicken breast that was raw in the middle. The manager at the time gave us our full meal complimentary to apologise. Our return tonight has confirmed my view that the restaurant is not well run and is probably best avoided."

A'vucciria

A'vucciria

17 Bank Street, BB4 5PS, Rossendale, United Kingdom

Pizza • Cafés • Tapas • Seafood


"Good Friday, 2023. A lovely sunny day. We were sat near the window so that 3 of us experienced being blinded by the sun they could seriously do with blinds. Food came in dribs and drabs. Our starters arrived about 10 minutes after each other. If they are supposed to be individually served, this is unacceptable, as they ought to come together. If, as was suggested, they are supposed to be “like tapas”, surely they ought to be priced per person and served with sufficient portions for each member of the party to enjoy. Not terribly well thought out. Having experienced tapas elsewhere (including Spain) never have I had to endure one portion of tapas delivered 10 minutes before the proceeding one. The food itself was good and flavourful, but I’ve had “samples” from restaurants that were more filling. Cannoli… well a singular cannolo came with all the appearance of being a genuine article, but turned out to be hollow with a tablespoon of ricotta stuffing at the beginning and end, nothing but dry air in the middle! For £7.50! Surely the profit on these is sufficient to put another 20p’s worth of ricotta in them? A half arsedly stuffed cannoli… akin to the sandwiches you buy at railway stations, which look full, but turn out to have a concertina’d, thin, single slice of ham carefully positioned along the cutting edge! Grossly disappointed with that one! An insult to your customers, I won’t be back, and won’t be singing the praises of this place. 10/10 for flavour. 1/10 for effort."

The Spice Room

The Spice Room

600 Blackburn Road, BB5 2SB, Rossendale, United Kingdom

Fish • Cafés • Curry • Indian


"Very disappointed by our visit. We decided to visit here instead of our usual curry house because they had recently won an award and it is our nearest restaurant. We pre booked a table for 7pm as it was Saturday night instead of just turning up. Our drinks order was taken before we had even taken our coats off to sit down we hadn’t even looked at the menu to see what drinks there were! We then waited 20 minutes until our food order was taken. A couple walked in and sat at the table next to us they were obviously regulars as the waiters came over and talked to them, addressing them by their names and their order was taken immediately. Our starters arrived at just before 8pm we were starving so they only lasted 5 minutes. I have to say that the onion bhajis (4) were amazing they weren’t greasy or heavy. The pakoras were some of the nicest I’d eaten but there were only 2 they were very small. The main courses of the regular couple arrived shortly after our starters they had virtually finished their meal by the time our mains arrived. The food was nice and there was a lot of it. Can’t complain about the quality of the food at all the meat was tender and for the price it was good value. Our plates were taken away we then waited ages before anyone came over to ask if we wanted anything else. It was heading up to 9pm before we got our bill I have never spent so long in an Indian restaurant! When we received the bill it did seem rather expensive when we added up the amounts of the individual dishes and drinks we had been overcharged by around £10. My partner took the bill back to the bar it was recalculated correctly. So, all in all… the food was nice but the service wasn’t what we’d expect from an award winning restaurant. On top of that, to be overcharged… very disappointing as a result we wouldn’t visit again and would rather drive further afield to a restaurant with better service."

Nino's And Pizzeria

Nino's And Pizzeria

245-251 Bacup Rd, BB4 7PA, Rossendale, United Kingdom

Pizza • Cafés • Seafood • Fast Food


"Good evening, I am writing this review about this restaurant to express my bad experience and such a big disappointment that me and my family got from visiting this place. I want to mention that me and my partner and our both kids one age of seven months and the other one age of two and another friend of ours we have decided to go out for a nice meal considering that we cannot afford such things anymore as it’s hard as it is with all the living costs rising and considering that my partner has been in mat leave for nearly two years now so we have made an effort to go out with all these factors and hoped for a nice Tuesday evening avoiding other busy days as it’s hard as it is going out with two such young kids We have spent about two hours being there and the children’s have been as settled as they can be. After we have paid we were getting ready to leave but it took us time as we had to clean after the kids. In a space of ten minute the two year old child has started running around the restaurant but I have always been behind him to make sure he’s safe, he has done this for about 5 minutes, the restaurant didn’t seem too busy so I just let him consume some energy as he has been behaving and sitting at the table for nearly two hours. At some point this employer called Paulo stood in front of my child to stop him from running and turned around to me and stated with a rude tone “ There is other people eating here “, at this point I couldn’t believe how rude he has been. I have then stated that this is not a comment to make especially as no client has come to him to mention any disturbances and that the child is two so this is not fair at all and I consider that there is no need to say this as we were just about to leave anyway. Why did you ruin our family time Paulo ? Do you even have kids Paulo ? I hope when you would go out next time someone to ruin your night as you did for my family and made us feel disgusted that there is people like you. And above all who are you to stand in front of my child to stop him ? Unfortunately I might have been harsh however I want people to know that if you plan a family night this place is definitely to avoid as it’s not a family friendly place !"