St Albans
Pizza Hut Delivery St Albans

Pizza Hut Delivery St Albans

18 Beech Road, St Albans AL3 5AS, United Kingdom

Pizza • Lunch • Italian • American


"I ordered 6 large pizzas on the phone yesterday for today (13 March 2019) at 12:30pm for a baby shower party at my work. (My work colleagues lunches were between 12-1 1-2, so everyone on there12-1 lunch didn’t have there lunch but had to eat at their desks) The Pizzas were 45 mins late. They didn’t ring me to say they were going to be late because I rang them cos I was worried, there excuse was “we are busy” I said but I ordered yesterday you had plenty of notice, he said my food will arrive at 12:45pm but it didn’t arrive until 1:10pm. Even though I said twice on the phone what company we are and the address, the driver went into boots asking strangers if this was number 38, then he went outside Barclays Bank and then he decided to call my mobile. I made a complaint on the phone and they gave us free garlic bread. I opened the pizza up to find they got the order wrong, they gave us 2 pepperoni pizzas when I ordered 1 chicken and 1 pepperoni on the phone. I checked this order 4 times on the phone when I ordered it yesterday. My colleague called up Pizza Hut and they said they would send us 2 large chicken pizza and a drink for free. When the chicken pizza arrived we only received 1 chicken pizza not two. And when my colleague complainted on the phone when our orginal order didn’t turn up she said she wants to make a formal complaint and the person on the phone said we don’t take complaints. I still had to pay for the 6 pizza which turned up 45 mins late and the driver was standing there checking the money. I am beyond annoyed it’s the first time we ordered with them and it will be the last time. The chicken pizza looked awful it looked like it was beaten up and I refused to eat it. Please don’t waste your money time with this particular Pizza Hut in St Albans."

The Harpenden Arms

The Harpenden Arms

188 High Street, AL5 2TR, St Albans, United Kingdom

Pub • Fish • Steak • Chicken


"Beer selection excellent, very nice to see this range. Prices are what you would expect for the area, not cheap but not taking the **** either. Staff are excellent, very nice service and pleasant to deal with, and make an effort to serve quickly and acknowledge customers unlike some pubs in the area. Hope they are being paid well and treated nicely as the staff and the beer make this place excellent On to the food the roast was somewhat mixed. Presentation great, the veg was all cooked perfectly. Good portion of everything and parsnip had both the crispy thin flavoursome bits and the soft big bits. Peas and cabbage spot on, roast potatoes bang on as well. Cauliflower just right in having softness and still a tiny bit of bite. The nut roast was delightful and sure to keep any veggie people happy. Carrot perfectly tender too and with a lovely sweetness. The Yorkshire looked like a scorched ufo and upon slicing it sent shards of crispy batter across the table. It was a job to cut and had lots of burnt edges. It was a bit more manageable after soaking in gravy bit still not ideal. I will say the flavour in the batter was lovely but the cooking of it not so much. The cauliflower cheese while cooked nicely, tasted like a white sauce without any cheese or seasoning. No salt, pepper, evidence of cheese by sight or flavour. Cheese must have run out because pictures on other reviews look much better. No excuse for lack of salt and pepper. Feel bad to not give a glowing review on the food as what was nice was absolutely perfect but it fell down badly on a few details. It was like there were 2 chefs in there and one was amazing and the other had come in and messed up a few bits. It would be a ten out of ten roast if the issues were resolved and I hope they will be next time as I will definitely be back. In summary lovely pub worth a visit especially for a beer lover, and you will not leave hungry if you eat there either. I hope they were just having an off day with food as it was so close to being amazing on everything. Staff impeccable. Thank you Harpenden Arms, see you again soon"