Phone: +441727893599,+441727851436
Address: 6 Market Place, St Albans, United Kingdom
City: St Albans
Dishes: 11
Reviews: 3808
"Terrible customer service dry, tasteless cakes. All cakes left out for people to breathe over and touch, didn’t feel covid safe at all. Worst part was the customer service, the lady making the coffees was incredibly rude. She isn’t even bringing coffees to the...tables, she just dumps them on the side and shouts the order like you’re in Costa or Starbucks, not what you expect when you’re paying a premium. Oh and if you’re sat outside and don’t hear her then that’s your problem, she won’t bring it out to you or shout the order again so you’ll be left with a cold coffee. The coffee was average and the cakes were dry and tasteless. Obviously bought in frozen and defrosted, not fresh at all. Floor and tables were filthy, we didn’t feel comfortable eating in there. Was handed a dirty fork to eat with too. There was also an engineer doing work in the food prep area without a mask or any PPE. And the food delivery guy was just walking through the tables and kitchen prep area with massive boxes and again no mask or PPE. Don’t get what the hype is about, the place is absolutely grim! Won’t be going back and won’t recommend to anyone."
Menu - 11 options
All prices are estimates.
Toast
Golden brown toast served with creamy butter and your choice of assorted jams or sweet honey.
Crepes
Thin pancakes filled with sweet or savory fillings, perfect for any meal of the day.
Muffins
A selection of fluffy muffins, each bursting with rich flavors and a moist, tender crumb, perfect for any time of day.
Calamari
Tender calamari rings lightly breaded and fried to golden perfection, served with tangy marinara sauce for a delightful appetizer.
Cheesecake
A rich, creamy dessert with a smooth texture and graham cracker crust, often topped with fruits or a sweet glaze.
Hash Browns
Crispy, golden-brown shredded potatoes perfect as a savory breakfast side.
Chicken Curry
Tender chicken simmered in a rich, spiced curry sauce with aromatic herbs and a touch of coconut milk.
Eggs Benedict
Poached eggs, Canadian bacon, and hollandaise sauce on an English muffin.
Steak And Eggs
Juicy grilled steak served with two sunny-side-up eggs, offering a hearty and classic breakfast combination.
User
great selection of baked and brunched items. cook fresh. very tasty. excellent coffee. lively little place with great atmosphere.
Address
Reviews
User
love the house! very friendly manager out there and always delicious and fresh rolls. I can't smell over the cinnamon! will be back soon!
User
Called in by chance for a coffee and something for breakfast. Has some great toast and sat outside, watching the world go by. Very clean and lots of high quality cakes and breads.
User
I love everything about GAIL's! Great coffee and mouthwatering bread and cakes! It's always crowded, even during this pandemic, so you better expect a queue. It's worth the wait, but go there with warm clothes and try not to catch a cold!
User
Poor service! Lady who worked there was very rude, no manners. Asked to have an extra chair outside as other guests did, and was rude about it. Asked for napkins and were just basically thrown at as with no manners. Poor poor service but lovely...food.
User
Service amazing. Ignore the 1 star negative reviews about food and service. I have been going there for years and coffee, bread and food is very good. Yes it’s a bit pricey but if you don’t like that go get your cheaper meal deal chicken...sandwich from a supernarket. The staff who work there are polite and friendly. Highly recommend!
User
I have volatilized a small hearty snack, but I didn't want to have a cold sausage roll etc. and asked if I could have heated it, but bluntly said that they didn't heat up. okay, so I decided to have a sweet braut that was very nice. I don't understand why they can't say that we're sorry that we don't heat up politely and offer me an alternative, not just look empty. coffee was very nice, but the choice of cup for a flat white without handle was very hot to hold, my sonny cup was much better for an americano.
User
waiting for drinks that took 8 minutes to make a black americano and chai latte. the chai latte was all syrup and no milk and good is not difficult to make hot water and espresso in a cup, all came in takeaway tassen if. china would have been better. the castor and toast was also nothing to write home. now, what would they expect when the children walk the place and don't care and try over the cater of the nights before. hhmmm not good experience. and they get hired by the personal to even order something from the load.
User
After collecting out hot drinks we walked back to the till to buy some water. We were then told by the brunette woman at the register that we had to get out immediately as she hadn’t waited to hear us order and simply directed us...out of the shop. I find this kind of unsolicited rudeness utterly unacceptable and as a result will never be giving Gail’s our money ever again. We will also be telling our family and friends (who regularly go there) not to. Not only was the service appalling but the chicken sandwich was awful and not worth the price.
User
Terrible customer service dry, tasteless cakes. All cakes left out for people to breathe over and touch, didn’t feel covid safe at all. Worst part was the customer service, the lady making the coffees was incredibly rude. She isn’t even bringing coffees to the...tables, she just dumps them on the side and shouts the order like you’re in Costa or Starbucks, not what you expect when you’re paying a premium. Oh and if you’re sat outside and don’t hear her then that’s your problem, she won’t bring it out to you or shout the order again so you’ll be left with a cold coffee. The coffee was average and the cakes were dry and tasteless. Obviously bought in frozen and defrosted, not fresh at all. Flo...
Categories
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Kebab Savor our delicious kebabs, expertly grilled and bursting with flavor. Choose from a variety of meats and vibrant spices, served with fresh sides. Perfect for a satisfying and flavorful meal.
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Vegan "Delight in our vegan menu, offering a vibrant selection of plant-based dishes crafted with fresh, seasonal ingredients. Savor flavorsome meals that are as nourishing as they are delicious."
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British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
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Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
Amenities
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Takeout
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Seating
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Vegetarian Friendly
