West Devon
Morrisons Cafe Tavistock

Morrisons Cafe Tavistock

BD3 7DL, West Devon, United Kingdom

Tea • Cafe • Fish • Coffee


"As we were passing through Tavistock on our way home we decided to stop at Morrisons for shopping and a meal as it was nearing 6 pm. I waited at counter until an assistant came to me. I said I wanted to order food and was told to do it at the till. Two assistants came behind the counter and went away without seeing to me. Eventually the same assistant who had directed me to the till came to take my order! I was then told that I could not order an All-Day Brunch (surely one of the most popular meals on the menu? as there had been no bacon that day. Having just completed our shopping in the store, including bacon, could some not have been either purchased or transferred to the café from instore? Having received our meals I must say that both were very nice (Sausage and Egg, Fish Chips BUT I was sitting with a view of the counter and what was happening behind. There is no dedicated “non-food handling” member of staff. One lady seemed to be in charge overall of the cooking and dealt solely with that. All the other assistants man the till, serve customers, wait on the tables and help with plating up the food. I saw an assistants go from handling the till, including cash payment, straight to preparing bread and butter, plating up burgers in a bun which they handled as well as guiding chips onto the plates with their hands. I don’t know the hygiene rating for The Café, but it would not have passed muster on our visit."

Subway

Subway

Exeter Road, West Devon, United Kingdom

Pizza • Chicken • Fast Food • Breakfast


"Last night on the way back from work my dad and I decided to call in to have a bite to eat so we'd be done for the evening. We were not greeted but faced with a rude woman named Amanda. She had no manners...and clearly no customer service skills as she spoke to us as if we were causing her trouble and everything was an effort. There were one couple in the seating area however apart from them it was empty. Once we were sat eating our subs, Amanda comes out from behind the couter and starts speaking with men who were clearly in authority of the connecting shop. Her attitude immediately changed as she was polite and almost a different person towards them. Loudly she said to the men Oh i've found out whats wrong with my back, i went to the doctor and it turns out to be Pleurisy My dad and i looked in horror at each other as she had just made our sub. She then went on to say yeah if it doesn't get better i'll have to go back to the doctors she continued discussing her illness with them. My dad and i went over to the chaps and asked them if they were linked with this station which they replied yes. Dad then told them how he was concerned with what he'd just eated and how it isnt really suitable for a discussion like that in front of customers. They didn't say anything. As we got into the car one approached us and said ive just checked with Amanda and she said she was joking Because your doctor would tell you that you have Pleurisy as a joke !!! Awful experience, Rude and lying staff."