10Oz Rump Steak
Slug Lettuce Manchester Piccadilly

Slug Lettuce Manchester Piccadilly

Westminster House 11 Portland Street, Manchester I-M1 3HU, United Kingdom

Pub • Drinks • European • Breakfast


"Then, a man named Dan approached us and rudely placed a 'reserved' sign on our table, saying, "We need this table at 4 PM." When I pointed out we had about 50 minutes left, he responded in a rather condescending manner. I assured him that if we had our food by then, it wouldn't be a problem since we planned to eat and leave, not stay for drinks. Meanwhile, I noticed that a similarly sized table next to us was reserved for 3:30 PM and decorated with Pride accessories. At 3:45 PM, a female waitress approached our table and insisted that we needed to leave. I explained that we had ordered food that hadn’t arrived yet and were still enjoying our drinks. Dan returned, still with an unpleasant attitude, and reiterated that they needed our table due to a booking. I informed him that we were not leaving because we were still waiting for our food. He continued to be rude, asking me what he was supposed to do about the booking. I pointed out that we had already ordered food and that it wasn't our fault if they hadn’t managed their reservations properly; you can’t just slap a reserved sign on a table and expect us to leave. He then told me, "I'll refund your food order," which was completely unacceptable. The entire exchange was uncomfortable, with my daughter witnessing the rude behavior and false statements from Dan, such as him claiming that "upstairs is for bookings only," which was simply not true. I suggested that they could seat the reservation at the table next to us that was still unoccupied, even though it was past the booking time. After walking away, he soon returned to request the reservation card, which I passed to him. He then replaced the reservation card at the next table with our 4 PM booking card. It was that simple. This whole altercation was unnecessary and really put a damper on what was meant to be a celebratory day for me and my daughter. I genuinely believe that Dan needs additional training on handling reservations and understanding that paying customers have the right to occupy a table until their food has been served. We shouldn't have to endure such a hostile experience."

The Boat House

The Boat House

Springvale Road Seaview, Isle of Wight PO34 5AW, PO33 1PJ, Ryde, United Kingdom

Sushi • Asiatic • Mexican • Seafood


"We revisited tonight as had a lovely meal last week!! It was like walking into a completely different pub. Service was beyond slow, and when provided with menus advised that they were sorry, but, there was a lack of items!! We ordered drinks first, 20mins and watched them sat on bar for 10 of those, in the end had to ask the young girl who was stood doing nothin, could we perhaps have them to drink, rather than just look at them. We then asked if we could order and she advised she wasn't doing the ordering so had to wait for the young man to arrive. When he did we checked about the lobster as was having our last meal of our holidays and he had previously advised what wasn't in the menu. Advised yes, they had this 20mins after ordering was advised that actually, they didn't have it and something similar they could offer was a monkfish...... (no words to that really). Left us with the menu again and just kept walking past us despite trying to get his attention so we could reorder the missing lobster meal. He just kept sodding about on his iPad thingy and ticking of the tables. During this time also, a gentlemen walked up to the bar to say he was extremely concerned about his groups meal as it was now over an hour since they ordered and no starters had even been served. He proceeded to cancel his starters as they were fed up with the ridiculous delay and lack of any service. With that, we echoed his sentiments and advised we were actually leaving as not prepared hand over our well earned money to an establishment who had got it completely wrong tonight and they weren't even busy. In fact I'd say they weren't even a quarter full. Menu is very expensive and although the food we ate last week was good, it wasn't fantastic. But the 3 ladies who served us were really lovely which was why we had decided to revisit tonight on our last night. Big mistake on our part and extremely disappointing for us as ruined our last evening."