10Oz Rump Steak
The Boat House

The Boat House

Springvale Road Seaview, Isle of Wight PO34 5AW, PO33 1PJ, Ryde, United Kingdom

Beer • Cafés • Steak • Coffee


"To be fair, I was greeted by a lovely chap that welcomed me on a dark and windy Monday evening. He showed me to my room which at first glance looked ok how wrong was i, more to follow... Upon the gentleman leaving i asked what time the bar and restaurant opened upon which equipped 'we are not open for food or beverages until Wednesday now ' meaning in essence that due to the location of the hotel, i was 30 minutes walk away from anywhere that served food and as alway with these case to put the icing on the cake could i get a taxi! After unpacking, I decided to have a quick shower and freshen up and thats when my initial reaction of the room being 'ok ' started to fade, and it was then i started to dig a little deeper... 1. hand marks all over shower head and dried shampoo 2. tiles at the bottom of the shower full of mould, 3. pubic hairs on radiators 4. windows cracked and rickerty 5. windows mould and mildew 5.cobweb in each corner of first bay window. 6.The side board table pitted and marked with damp bubbles. As you can imagine i was eager to speak to the kind chap who greeted me, but inconveniently he had left, i then tried to call the 'emergency number ' and again inconveniently for myself this number did not even ring, i ended up finding one number and got through, which was the account office number for the hotel, and left a voicemail, so i 'm sure that a poor office working will be receiving my rant on the voicemail, my apologies in advance . As reluctant as i was i decided to stay that evening as circumstance i.e stranded and i thought the next day would bring better things and i could address my issues. Unfortunately due to a family issues i had to leave the hotel early in the morning for a family emergency visiting my family was the reason for my visit I returned back to the hotel hoping to speak to someone around 4pm, again no one was here and again the emergency number did not work and to make things even better and put a fancy bow on things the heating was off and it was 5, and just my luck it felt like the coldest day of the year January by the sea! . The room with all of its faults became unbearable and i ended up, wait for it... sleeping in the hall way as it was the warmest place and wrapping myself in blankets that i had borrowed from a family member as i did not want to use the linen provided. It is now 6:11am and have taken the steps to move myself to a fantastic hotel up the road called The Seaview Hotel, they are serving me breakfast at 7am and I 'm very much looking forward to it. as you can imagine with all of the above, it has come with great stress and cost and am very much hoping the nice chap Mr Elusive will be kind enough as he was in the first instance to reimburse fro the five days i have paid for including the two god awful nights that i have had to stay here. I will be phoning him to make him aware of the above however i cant seem to contact them, funny that, can anyone help? Ps. they did have a nice radio in the room."

Slug Lettuce Manchester Piccadilly

Slug Lettuce Manchester Piccadilly

Westminster House 11 Portland Street, Manchester I-M1 3HU, United Kingdom

Pub • Drinks • European • Breakfast


"Then, a man named Dan approached us and rudely placed a 'reserved' sign on our table, saying, "We need this table at 4 PM." When I pointed out we had about 50 minutes left, he responded in a rather condescending manner. I assured him that if we had our food by then, it wouldn't be a problem since we planned to eat and leave, not stay for drinks. Meanwhile, I noticed that a similarly sized table next to us was reserved for 3:30 PM and decorated with Pride accessories. At 3:45 PM, a female waitress approached our table and insisted that we needed to leave. I explained that we had ordered food that hadn’t arrived yet and were still enjoying our drinks. Dan returned, still with an unpleasant attitude, and reiterated that they needed our table due to a booking. I informed him that we were not leaving because we were still waiting for our food. He continued to be rude, asking me what he was supposed to do about the booking. I pointed out that we had already ordered food and that it wasn't our fault if they hadn’t managed their reservations properly; you can’t just slap a reserved sign on a table and expect us to leave. He then told me, "I'll refund your food order," which was completely unacceptable. The entire exchange was uncomfortable, with my daughter witnessing the rude behavior and false statements from Dan, such as him claiming that "upstairs is for bookings only," which was simply not true. I suggested that they could seat the reservation at the table next to us that was still unoccupied, even though it was past the booking time. After walking away, he soon returned to request the reservation card, which I passed to him. He then replaced the reservation card at the next table with our 4 PM booking card. It was that simple. This whole altercation was unnecessary and really put a damper on what was meant to be a celebratory day for me and my daughter. I genuinely believe that Dan needs additional training on handling reservations and understanding that paying customers have the right to occupy a table until their food has been served. We shouldn't have to endure such a hostile experience."