Phone: +441612370631
Address: Westminster House 11 Portland Street, Manchester I-M1 3HU, United Kingdom
City: Manchester
Menu Dishes: 35
Reviews: 2921
"Then, a man named Dan approached us and rudely placed a 'reserved' sign on our table, saying, "We need this table at 4 PM." When I pointed out we had about 50 minutes left, he responded in a rather condescending manner. I assured him that if we had our food by then, it wouldn't be a problem since we planned to eat and leave, not stay for drinks. Meanwhile, I noticed that a similarly sized table next to us was reserved for 3:30 PM and decorated with Pride accessories. At 3:45 PM, a female waitress approached our table and insisted that we needed to leave. I explained that we had ordered food that hadn’t arrived yet and were still enjoying our drinks. Dan returned, still with an unpleasant attitude, and reiterated that they needed our table due to a booking. I informed him that we were not leaving because we were still waiting for our food. He continued to be rude, asking me what he was supposed to do about the booking. I pointed out that we had already ordered food and that it wasn't our fault if they hadn’t managed their reservations properly; you can’t just slap a reserved sign on a table and expect us to leave. He then told me, "I'll refund your food order," which was completely unacceptable. The entire exchange was uncomfortable, with my daughter witnessing the rude behavior and false statements from Dan, such as him claiming that "upstairs is for bookings only," which was simply not true. I suggested that they could seat the reservation at the table next to us that was still unoccupied, even though it was past the booking time. After walking away, he soon returned to request the reservation card, which I passed to him. He then replaced the reservation card at the next table with our 4 PM booking card. It was that simple. This whole altercation was unnecessary and really put a damper on what was meant to be a celebratory day for me and my daughter. I genuinely believe that Dan needs additional training on handling reservations and understanding that paying customers have the right to occupy a table until their food has been served. We shouldn't have to endure such a hostile experience."
Full menu - 35 options
All prices are estimates on menu.
Extras
Dessert
Main Courses
Brunch Burger menu
A juicy beef patty topped with bacon, a fried egg, cheddar cheese, served on a brioche bun with a side of crispy fries.
Food Add-Ons
Add Bacon
Enhance your dish with crispy, savory bacon strips, adding a smoky flavor and satisfying crunch.
Salads
Side Salad
A crisp and refreshing mix of fresh greens, tomatoes, cucumbers, and carrots, served with your choice of dressing.
Mains
Starters
Smothered Chicken
Juicy chicken breast smothered in savory mushroom and onion gravy, served with choice of two sides.
Sharers
Special
Fish Dishes
Chicken
Chicken Wings
Crispy chicken wings seasoned to perfection, served with a tangy dipping sauce.
American Food
Eggs Benedict
Poached eggs, Canadian bacon, and hollandaise sauce on an English muffin.
Lunch
Burger
Reuben Burger^
A juicy beef patty topped with corned beef, Swiss cheese, sauerkraut, and Russian dressing on a toasted bun.
A La Carte Dishes
Egg Dishes
Brunch Delights
Burger Toppers
Small Plates
Hamburgers
Open Sandwiches
Sandwiches
Fried Egg Sandwich
Crispy fried egg layered with melted cheese, fresh lettuce, and tomato on toasted bread.
Traditional Favorites
User
Our waiter was amazing, providing beautiful service and treating us with a smile all night.
Address
Reviews
Elle
Absolutely loved our bottomless brunch. Leah made us feel really welcome was so quick efficient. Such a lovely girl most definitely will be back! :
User
The customer service was quite poor, with no clear instructions provided. The drinks and food were just mediocre. The only highlights were the decoration and the music, which were enjoyable.
Chrysostomos
Had lunch, tasty food, friendly staff. Revisited the place on a Saturday night but refused entry because one of us did not carry a hard copy of their ID, although very clearly over 21 years old. Disappointed... View menu
LAURA
This is a cozy and budget-friendly restaurant with excellent facilities and delicious food. Our waitress, Aodbha, was amazing and took great care of us. A huge thank you to her! If you’re in Manchester, be sure to stop by—you won’t be disappointed.
E
Amazing service and lovely staff. We had a lovely waitress called Abbie who made us feel so welcome and was so friendly. We have travelled from the Wirral to come here and would definitely come again. Hugh toy recommend the bottomless brunch, best one we have ever done! Thanks so much Abbie
L
We had an excellent couple of hours at the bottomless brunch. Our waitress, Evie, was fantastic and made our experience truly enjoyable. The food was delicious, and everyone loved it. This bottomless brunch was much better than Turtle Bay; the Prosecco was a significant improvement over what they serve. Thank you for a wonderful experience! View menu
User
terrible service. the reservation was not there, although 3 weeks were booked in advance. the staff was rude and refused to help us. the starters and the nets were brought together so that the nets were cold when we finally had to eat. Bar employees were overtaken and talked about their pauses, while they span the drinks and change to me. if I could rate it zero, I would
User
I had a terrible experience at this restaurant. I arrived with a reservation on my phone, but they claimed they couldn't find it in their system. The staff weren't helpful at all, and their rudeness really put a damper on our special day, especially since it was Valentine's Day and we couldn't find another available restaurant. One of the workers, Lydia, was particularly unhelpful and seemed indifferent to our situation. Overall, it was a disappointing experience.
Between
Then, a man named Dan approached us and rudely placed a 'reserved' sign on our table, saying, "We need this table at 4 PM." When I pointed out we had about 50 minutes left, he responded in a rather condescending manner. I assured him that if we had our food by then, it wouldn't be a problem since we planned to eat and leave, not stay for drinks. Meanwhile, I noticed that a similarly sized table next to us was reserved for 3:30 PM and decorated with Pride accessories. At 3:45 PM, a female waitress approached our table and insisted that we needed to leave. I explained that we had ordered food that hadn’t arrived yet and were still enjoying our drinks. Dan returned, still with an unpleasant a... View menu
Categories
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Pub Enjoy a lively atmosphere with our classic pub favorites. From hearty burgers and fish 'n' chips to savory pies and craft brews, our menu promises a cozy experience ideal for unwinding with friends.
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Drinks Quench your thirst with our refreshing selection of drinks, from hand-crafted cocktails and fine wines to non-alcoholic delights, including sodas, juices, and expertly brewed coffee and tea. Perfect complements to your meal! View menu
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European Delight in a culinary journey across Europe with our exquisitely crafted menu, featuring authentic dishes from France, Italy, Spain, and beyond, using the freshest ingredients to bring traditional flavors to life.
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Breakfast Start your day with our delicious breakfast options, featuring everything from classic eggs and pancakes to healthy smoothies and yogurt. Perfect for a hearty meal or a light morning bite!
Amenities
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Amex
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Beer
- menu
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Wine
- menu
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Visa Card
