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Kebab • Mexican • European • Fast Food
"I recently visited Frankie and bennys at the rock with my boyfriend. We couldn’t order on the app as it wasn’t working so the waitress was straight over and took our order. The starters come out pretty much straight away and were delicious! Garlic pizza...was worth it, however I got the Mac and cheese bites, and for the price of it you only get which I was slightly disappointed in. The mains took quite awhile to come out, but it was quite busy with the lunchtime rush, so didn’t mind waiting. I ordered the chicken Parma hero sub and it was honestly amazing!! recommend! Although don’t get a starter as it’s so big I couldn’t finish it, which I was upset about because it was so good! My boyfriend got the classic cheese burger, however it was very over cooked and didn’t taste very nice, looked like cheap quality meat. He hardly touched his meal which was a shame. Overall I was happy with the service and the meal, however don’t order the burger as you will be disappointed!"
Soup • Pizza • Coffee • Italian
"We visited Frankie and Benny's yesterday and had a very enjoyable lunch,the service was excellent from two very friendly and helpful waitresses called Megan and Melody.Nothing was to much trouble.The food arrived in a very short time.The Restaurant is very clean and tidy but more than has a good atmosphere.The bathrooms are well maintained.I highly recommend this place. Food: 5"
Coffee • Italian • American • Ice Cream
"**Meal Type:** Dinner **Price per Person:** £10–20 **Food Rating:** 2/5 **Service Rating:** 1/5 **Atmosphere Rating:** 2/5 I recently dined at this restaurant for dinner and had a rather disappointing experience. The food was below average, earning only a 2 out of 5 for its lack of flavor and presentation. The service was particularly disappointing, rating just a 1 out of 5—our server seemed inattentive and unwelcoming. As for the atmosphere, it felt quite underwhelming, deserving a rating of 2. Overall, I was not impressed with my visit and wouldn't recommend it."
Wine • Beer • Brunch • American
"The service was excellent."
Pizza • Italian • American • Vegetarian
"This restaurant was a complete disappointment. The food was bland and lacked any flavor. The service was practically non-existent. No one bothered to check in on us to see if we needed anything, including more drinks or if our meal was satisfactory. If you're going to be a waiter, at least show up and do your job. Overall, it was a very unsatisfactory experience."
Pizza • Pasta • Steak • American
"eat well, service terrible. we were here with the family, we were 30 minutes early, so server said we could sit, but would have to wait up to 2 our shipped time before we served, never known before. we asked if we could have drinks, and after ten minutes they took our order, but it was 10 minutes before we got them. placed food order a5unsere prescribed time that came to eat and it was really good. they forget the pfeffer grain sauce, but that came when we asked. had to wait for a particularly long time until my enkelin eis came, had to ask twice. I think there were probably not enough staff in the kitchen because there was enough on the floor and it was not very busy. so it was a thumb for eating, but service terrible"
Pizza • Italian • American • Breakfast
"The service was excellent and the atmosphere was beautiful. The value for the meal was good overall; however, the portion sizes could be larger. The food was decent, but not outstanding. We ordered a pizza that really needed a bit more time in the oven and was disappointing for the price, although other dishes we tried were quite good. I would recommend this restaurant, but I wouldn't suggest coming here specifically for the pizza. For that, I'd recommend Nell's in the Northern Quarter instead."
Pizza • Asiatic • Italian • American
"The meal at this restaurant was very disappointing. The food was cold, even after we tried to warm it up again, and the same was true for the dessert."
Pizza • Cafés • Seafood • Italian
"Lovely place to take the kids to on a rainy, Sunday evening. The staff were friendly and polite. We were treated well and the service was prompt. The food was great. Mac n cheese, pizza, fish goujons and spaghetti for the whole family. For pudding, the OH chose coffee but was unable to get it. He got an alternative, a different server to the one who took the order, brought him his new hot drink and apologised as their machine was having maintenance. Thought that was a lovely gesture because we didn't ask and they seemed like they felt bad for not being able to serve coffee. All staff at the time of our service were pleasant so it was a relaxed family friendly atmosphere. For sure we would visit again!"
Pizza • Pasta • Steak • Casual
"We took our granddaughter to the movies over the weekend and decided to treat ourselves to dinner as well. This restaurant is conveniently located just 100 meters from the cinema with plenty of parking available in the evening at The Crumbles. We hadn't dined here in a few years, but decided to give it a try on a Saturday evening. We made a reservation for a table after the movie and were warmly greeted upon our return. Despite being busy, we were seated promptly and presented with the menu. Our drinks took a little while to arrive, but we were not forgotten, as the staff was attentive and friendly. Our granddaughter enjoyed her child's meal, especially the free squishy toy that came with it. Our burgers were delicious and well-prepared, served with fresh fries and high-quality burger sauce on brioche rolls. The restaurant was clean and well-furnished, with friendly staff who checked on us multiple times during our meal. The toilets were also very clean and accessible. With ample parking and easy access for disabled patrons, this restaurant is a great choice for those visiting the cinema, harbour, or nearby shops. We would definitely dine here again."
Pizza • Cakes • Italian • American
"Went on the off chance of getting a table around 5:45pm on a Saturday. We did and the waiter was very helpful. I had a groupon offer showing but he said that it takes around 6 hours to get the offer come through. My partner has the Taste app/card which gives 2-4-1 so we was allowed to use that. We had three courses each. Two soft drinks for just over £32! We had lovely service. Hot food. Quick service and lovely atmosphere with clean establishment. Well done Gloucester! Thank you so much. Highly recommended."
Pizza • Coffee • Italian • American
"My partner and I went to this restaurant for the second time in two weeks. The first time we went, the service was not great and the waiter made mistakes with our orders because they didn't speak English well. However, on our second visit, we were able to use a voucher that we hadn't been able to use before. The service was better and faster this time. The food was tasty, although my partner's crab dish was still frozen in the middle and had to be sent back. When it finally came out, it was delicious. This restaurant may not be the best choice for a quiet evening out, as there were always children dining and it could get quite noisy."
Kebab • Cafés • Seafood • Mexican
"I was disappointed with the service at this restaurant. From the start, the person who greeted us dropped all the menus on the floor. Our server, a woman with short blond hair, did not check on us during our meal as expected. I was disappointed to find that my burger did not have red onions as stated on the menu, and the server did not mention this at all. After finishing our meal, we waited a while for her to come over as she was preoccupied with folding napkins and not attentive to our table. Despite the restaurant not being busy, the staff seemed uninterested and provided the worst customer service I have ever encountered."
Fish • Pasta • Italian • Fast Food
"I've not been to a Frankie Benny's for a long time.. Out was always a guarantee of bad service and food Times have changed went to the Longwell Green restaurant after a movie and had a great time. The place has been refitted is bright modern and clean. The staff were all excellent, helpful and friendly. The food was great without exception. A airfield shot put to the kids menu which is actually fun and appealing.. Normally we let the kids order adult food as many places just offer nugget and beans. Kudos for a varied kids menu and different portion sizes.. And vegan options! Any negative points? A couple. When we arrived there was a 20 minute wait.. But plenty of empty tables I felt as if it was a ploy to get us into the bar to order extra drinks. It worked. The only other slightly negative point was the long wait between the starter (which came within minutes) and the main course which took about 40 minutes."
"I made two phone calls after making a reservation through OpenTable, and both times they said they had no record of my booking. It was for my daughter's birthday, and even on the day of the reservation, the manager insisted we didn't have a booking before finally admitting we had one for 5pm, when my app clearly showed it was for noon. They were able to seat us eventually, but the attitude was really poor. However, our waiter was fantastic and the food was good. It's a shame about their booking system."
Meat • Italian • Mexican • American
"I visited this restaurant for lunch today during the middle of a virus outbreak. They were constantly cleaning while I was there. It was not very crowded during lunchtime. The service was excellent and the food was delicious."
Kebab • Mexican • European • Vegetarian
"I made a reservation for a table for 8 people at 6:15 through OpenTable, but when I arrived, they had not received my booking, which was not my error but an OpenTable mistake. We had to wait until 6:45 for the next available table, which was only designed for 6 people. After I asked about our order, we were finally served our food at 7:30. By then, my hungry and hyper 3-year-old son was running around the restaurant. The 7 burgers, buns, and onion rings we ordered were cold and tasteless, with soggy bases, but the fries were very hot. We also had to wait again for the children's desserts, which was ice cream. We had to ask for our bill and ended up leaving disappointed with a group of bored children who had been sitting at a small table for too long and given poor quality food. Spending £105 for the worst evening out in a long time is not something I would recommend or repeat."
Cafés • Mexican • European • Vegetarian
"The food is fantastic and the service is top-notch. The ambiance is lovely and the restaurant has a stylish décor. In addition to Lebanese cuisine, they also serve delicious Italian dishes."
Pizza • Asiatic • Mexican • Seafood
"This restaurant is nothing out of the ordinary, but it's a nice place with tasty food and great service. The wine list is affordable and the prices are reasonable."