Mixed Appetizer Mixed Appetizer
Plenty

Plenty

135 Station Road, TW12 2AL, Richmond Upon Thames, United Kingdom

Pizza • Pasta • Italian • Vegetarian


"This restaurant delivered a pizza to my house by mistake, the pizza was meant to be for a house, about four doors away from me. I was cooking BBQ food in the garden when there was a knock at the door, which my wife answered. Her son who was working upstairs, has takeaway food delivered at least three time a week. She accepted the delivery, thinking it was for him, she called out to him and he replied that he hadn't ordered anything. She asked me, I said no, of course not. I checked the delivery for signs of where it had come from of where it was supposed to be. There were no indications at all, no phone numbers, no restaurant name, no receipt and no delivery note. I said leave it there, they will come back when the mistake is spotted. 40 minutes went by and there was a knock at the door. A very angry man asking me if we had received a food delivery. He was the person who placed the order. I told him we had and explained what had happened. He calmed down a little, I asked him if he wanted the food, he said no, not now. It was then that I decided to compost the food and recycle the cardboard. 10 minutes later another knock and another angry person, this time from the restaurant. Again I explained what had happened but I got the impression he did not believe me, he walked away shaking his head, I asked him where had he and the food come from. He told me Plenty in Hampton. My initial thoughts were surprise, as I was busy cooking. However later I was angry. Angry that the restaurant gave out my number and angry that I was questioned by the manager/owner or whoever he was. Surely they should have printed a receipt or delivery note and surely giving out my address was very wrong."

Amici Italian Restaurant, Courtyard & Wine Bar Kennington

Amici Italian Restaurant, Courtyard & Wine Bar Kennington

205-209 Kennington Lane London, SE11 4QE, SE11 5QS, United Kingdom

Pizza • Pasta • Italian • Brasseries


"Amici London failed to live up to its reputation. Even though they have an amazing patio with heaps of sun, the service was terrible! It took a long time for our drinks to arrive and even longer (1+ hour for our food to be brought to the table (even though we pre-ordered . The rosé was very watery, though pricy. The salad I had was very dissappointing. I ordered a burrata salad which consisted of a piece of burrata, literally 4 cherry tomatoes, a little bit of rocket salad and some pesto on top (which tasted like the pesto from the supermarket . Very plain though I paid £13!! I 'm not an expert but the burrate wasn 't creamy at all (it tasted more like mozzarella and even though I ordered a main, they served me a small portion. When I checked the bill they charged me for a main-sized portion (I brought this up at the counter but they wouldn 't recognize my problem as this is just the portions they serve and no one has ever complained about it . We ordered coffee for dessert for which we waited another 30 minutes. When we decided to ask for the bill instead and leave the coffee (as we had another appointment to go to the waitress suddenly decided to make our coffees anyway which we then were forced to get as a take-away. The coffee beans were burned and we paid the price of a regular/large-sized coffee but got served a small one. We mentioned all of the above and made note of our negative experience at the counter but we had to pay full price and (more importantly didn 't even get as much as an apology! I respect it being busy and the staff being a bit rusty after just another lockdown but I have never experienced such a hostile response when bringing my negative experience to the table. Hence this review."