Apple Juice
Bear Stone

Bear Stone

57, High Street, ST15 8AD, Stafford, United Kingdom

Cafe • Steak • Delis • British


"We visited Bear in Stone last Wednesday for lunch, not a good experience at all ! We sat outside and I went in to order our meals I ordered two soft drinks, an Angry Mac with tots and a Miso Caesar Salad. I checked to confirm the salad had no Parmesan cheese on I don 't like cheese the response was I don 't think it has why are you asking are you allergic to cheese? We had waited 35 mins and I was about to go inside when a waitress came out to ask who is having the salad ? We 've ran out of eggs ! Do you want anything else on top ? I said no just the salad please a few minutes later the food arrived the angry Mac was fine but my salad was in a hot bowl ! So hot I could not touch it ! I said to the waitress the bowl is hot with salad in and she said it 's just been under the warmer I said no it 's really hot I can barely touch it please can I have another salad in a cold bowl, after a lot of discussion she went back inside not happy to get me a other salad it came out 5 mins later there was literally just a tiny amount of shredded lettuce barely covering the bottom of the bowl, a tiny bit of dressing and three tiny chicken skewers no cucumber and no peanut sesame crunch and no egg !! I have E mailed bear stone direct and heard nothing back and also another E mail address for general enquiries and heard nothing from them either !! I have put a review on Google with no response all I want is acknowledgment of this disaster but nearly 2 weeks later nothing !!! Really disappointed"