A juicy burger topped with crispy bacon and melted cheese, served on a toasted bun with lettuce, tomato, and special sauce.
Pizza • Asiatic • Mexican • Seafood
"I recently went with a friend to dinner, and the experience was excellent by the service we receive. our waitress, beata, was really friendly and personal, more than necessary. I was really impressed by her personality and attention. I'd just come back to it. that was eating what they would expect at a f"
Cafés • Kebab • Pizza • European
"On arrival we informed the hostess that we had an offer that was a meal and a drink for £5.99 , she told us it was only for a meal but we told her the offer included a drink and showed her the offer , she again said it was only for the meal but would ask her manager , she came back and told us that the manager had said the same that it was only for a meal , I showed the manager the voucher and she said she would go and check the terms and conditions , she came back and told us we were actually right , we had an email with the headlines “ Meal and a drink for £5.99” It made us feel very uncomfortable and we could not wait to leave !"
Pizza • Steak • Pasta • Italian
"From the moment we walked in, to the moment we left, we received excellent, caring service from all staff. We asked for a quiet table and we were seated away from noisy families; the service and the food were excellent, a really lovely evening. We had to ask for little variations in the selection of food and it was no trouble at all. Definitely going back for more!"
Pizza • Wraps • Drinks • Delicious Desserts
Pizza • Pasta • Italian • American
"We have eaten many times in this restaurant in recent years, but it seems to us that the service and restaurant itself is getting worse and worse! First, on our last visit the host said that our booking NOT about Open Table fortunately we were happy that another couple had canceled, so we had their table. It took a very long time to serve our main course after we had finished our appetizers, I had to ask the staff 3 times where the food was, each time it was explained that we showed a cinema to get, we had booked the restaurant for an hour and half before our departure, so it should have been a lot of time to serve our food and have eaten for us. The chicken pasta was bland and tasteless, so hardly was eaten. Finally, the music was played so loud in the restaurant that we had to scream to have heard us; not what you would expect in a restaurant. We won't come to visit there for a long time!"
Pizza • Pasta • Steak • American
"I used to eat here a lot but the food has dropped in standard the double bacon cheese burger had salad which consisted of only lettuce and very little of that the mayonnaise looked like it had been scraped on with a butter knife to give you the least amount possible the burgers were pretty low quality and the bacon was overcooked it look nothing like the picture on the menu. My wife had the pasta which although she ate it all made her feel queasy for the rest of the night so Unless things improve drastically I won’t be eating there ever again it’s a shame because it used to be such a great place and the staff are really nice"
Kebab • Mexican • European • Fast Food
"I recently visited Frankie and bennys at the rock with my boyfriend. We couldn’t order on the app as it wasn’t working so the waitress was straight over and took our order. The starters come out pretty much straight away and were delicious! Garlic pizza...was worth it, however I got the Mac and cheese bites, and for the price of it you only get which I was slightly disappointed in. The mains took quite awhile to come out, but it was quite busy with the lunchtime rush, so didn’t mind waiting. I ordered the chicken Parma hero sub and it was honestly amazing!! recommend! Although don’t get a starter as it’s so big I couldn’t finish it, which I was upset about because it was so good! My boyfriend got the classic cheese burger, however it was very over cooked and didn’t taste very nice, looked like cheap quality meat. He hardly touched his meal which was a shame. Overall I was happy with the service and the meal, however don’t order the burger as you will be disappointed!"
Pizza • Pasta • European • American
"Went here with friends. We were four adults and four children between 4 7. Great food, great atmosphere. Service was slightly slow and had to ask for the kids desserts, but staff were really positive and good with the kids. Would be hair to go back again. Service: Dine in Meal type: Dinner Price per person: £100+ Food: 5 Service: 4 Atmosphere: 5"
Pizza • Pasta • Steak • Italian
"Thanks so much for a lovely meal, we visited today for my partners birthday, we was served by Emily. She was very pleasant always on hand when we needed to order something else. The food was amazing! And the atmosphere was great. There are a great team of staff who seem very happy to work there as they were all very bubbly and friendly even though the restaurant was very busy. They didn’t seem to be under any pressure. There was also another member of staff who was making a fuss of young children which I thought was very nice to see. Overall very nice F B. Defo one of my favourite locations around, service was very quick. Thank you F B."
"Came to Frankie and Benny’s on Thursday evening with a friend. There was only 3 other tables in the entire restaurant and looking back it’s easy to see why! Signs on the tables suggested app service but when trying to use this and type in our table number, error message kept coming up saying there was no account open on our table. Waited another 10 minutes for someone to acknowledge us and take our drinks order. After eventually ordering food, we waited around 10 minutes for starters. My friend said her potato skins tasted frozen and weren’t very nice, and my crispy squid was a soggy mess. For mains, my friend had chicken parmagiana which she said the pasta was bland and chicken was cold in the middle. I had carbonara and paid extra for chicken to be added as a topping. Well… ive had nicer carbonaras from the supermarket ready meal shelf. The whole dish was obviously from frozen, the chicken was diced into tiny cubes with a weird texture and the sauce was bland. Our onion rings and corn cobs that we ordered as sides were cold. We never received a checkback and even when the waiter (a young man who seemed like he didn’t have a clue) came to clear our full plates (we both left almost the entire meals) he didnt even ask if everything was okay or seem curious as to why we left the food. Paid the bill but will never return to frankie and bennys, we heard the table next to us complaining amongst themselves that the food was bad as well. Frankie and benny’s used to be a nice restaurant, always seemed to be fresh and was always busy. But now it’s a sad excuse for an italian american restaurant. The menu hosts some of the simplest things to cook (pasta, rice etc) but the chefs can’t even seem to do this from fresh. Two of the chefs, a man and woman were too busy canoodling and flirting in the kitchen to be cooking any food anyway. Absolutely awful and a total waste of time and money."
Soup • Pizza • Coffee • Italian
"We visited Frankie and Benny's yesterday and had a very enjoyable lunch,the service was excellent from two very friendly and helpful waitresses called Megan and Melody.Nothing was to much trouble.The food arrived in a very short time.The Restaurant is very clean and tidy but more than has a good atmosphere.The bathrooms are well maintained.I highly recommend this place. Food: 5"
Wine • Beer • Brunch • Italian
"I celebrated my daughter's 5th birthday at Frankie and Benny's after another restaurant wouldn’t allow for a mascot or any of the party elements I had planned. They immediately agreed to accommodate everything, and my little girl had a fantastic birthday. We made quite a mess, but the staff was incredibly friendly and helpful, allowing us to fully enjoy her special day. I want to give a special shoutout to Jenny and Gemma for their exceptional service. I highly recommend this place if you're looking for a welcoming atmosphere for a children's party. Thank you!"
Wine • Beer • Brunch • American
"The service was excellent."
Pizza • Steak • Asiatic • Fast Food
"absolutely horrific from beginning to end. we had our 2 year old son with us, which means that meal times in the regular are made quite fast as we get the food at once and he eats quickly. not this time! we were there about 2 hours because of the shocking service. it wasn't busy and it seemed to be more employees than customers, so there was simply no excuse. highlights included: the woman asked for a j20, was brought quite another drink. small child received a color leaf and then said there were no crayons to use. he asked that all foods (beginners and main things) be brought out at the same time, we got the adult starter after about 20mins. no sign of the rest of the food. the adult starter was then deleted, and 20mins later the rest of the food arrived, including the child starter?! margherita pizza had practically no cheese on it and was flat cold, took a bite and sent him back what I have never done before! the replacement had a little more beeping, but still quite naked. had to remind the waiter several times to get cute. to dessert we ordered a coffee and an ice cream. nothing came up for over 20 minutes, we chased it up. then they brought the ice and ice. No sign of coffee at the place where we 'd finish the other desserts. I went in and canceled so we could go. the only plus point was when I asked to pay so that we could go, the waiter tried to serve the cashier and "pressed the wrong taste '. he went to another, until with a colleague, after 5mins of the head scratches, he then gave me a bill for. £9.70! Not bad for a three cursor meal for three of us with drinks. I paid and went, thought they had something for the terrible service, but about the reflexion and no one said everything I think they just messed up the bill. probably the worst culinary experience I've ever had, pathetic simply because we had a nice day and the sun seemed."
Pizza • Coffee • Italian • American
"Racist Portuguese guy said he is from Madeira named Emmanuel DID not even acknowledge my existence or say hello and started to talking ONLY to my girl and kept going at it as if am not there. she looked surprised why is he not saying hello to me. Worst place I have ever been to. (obviously had to put him in his place) No care at all of their social surroundings. Rude unprofessional staff (Portuguese guy)."
"My husband and I visited the restaurant today at 5pm and were seated promptly since it wasn't busy. However, we had to wait 10 minutes to place our order for two coffees and two waffles. It took 20 minutes for the coffee to arrive and another 35 minutes for the waffles. Despite the coffee being okay, the waffles were cold and extremely chewy. The dish consisted of three pieces of waffle, half a scoop of ice cream in a small bowl that only covered one section of waffle, and a small jug of syrup. We were truly disappointed with the quality of the food and felt like we should have lodged a complaint as we were unhappy with what we paid for. While waiting, I observed the chef slamming a plate down and leaving the order slip on top of the food for 8 minutes before a waitress took it away. We have visited Frankie and Benny's many times in the past and have always been satisfied, but this time we were very disappointed."
Pizza • Steak • Coffee • Italian
"We attended this Frankies after having positive experience in other venues. We were greeted extremely well and showed to a table . The restaurant was empty other than the staff (9.00am ish). After ordering the door arrived very quickly and we started to eat. The...food has definitely been sitting under heat lamps for some time and was dry and hard to cut. My husband and I discussed that although we were happy pay for the food we should say something to the management team as this really was not how food in a very quiet restaurant should be presented. We told the manager our thoughts and all explained we were still happy to pay but thought they should know. The manager was very polite and offered us a free coffee and a discount on the food. It was handled very professionally and with a smile. Unfortunately I doubt we I’ll return after this experience and try another outlet at the airport. Training needed for the (chef) cooks."
Sushi • Kebab • Asiatic • Mexican
"Came here for my grans birthday a few weeks ago, admittedly, I was unimpressed by the interior. However, that was straight out mind the second that our server, Emily, attended to us. There could not have been a greater example of “service with a smile”. She had no problem giving recommendations based on our own personal preferences, and catered to our every need. Will definitely be dining here."
Pizza • Vegan • Italian • American
"After I had a series of bad visits in our local francie and benny filialen, I was reserved to visit. after an evening event in sheffield arena, this was the only place where we could get a table. I can't believe how different it was at our earlier visits in our local. the coworkers were all excellent. they were helpful and dedicated and attentive. we fought to decide what to eat (supply for the waitress who came 3 times to our order as we lasted so long) so ordered to share several dishes. the whole food was hot and served in good time. beautiful crispy fries. the chicken parmigiana was huge and served both with a good part of spaghetti and fries. very tasty and a good coating of brotkrust with exactly the right amount of sauce. really enjoyed the bacon kartoffel skins and acid cream. my daughter had a burger who looked very nice, but she totally defeated her when it was quite big. I was honest about the quality of food and how different this experience was for others. we had a couple of cocks. the blueberry crucifixion was amazing. really refreshing and a nice fizz. the prices of the mocktails felt very reasonable, and a good selection on the menu. perfect for drivers or non-trinkers who want something more beautiful than a soft drink. a very pleasant meal and excellent evening. still shocked how different and inconsistent 2 restaurants can be from the same chain. we'll see you next time in sheffield. well made frankie and benny’s entertainment center"
Kebab • Asiatic • Mexican • European
"The meal at this restaurant was very disappointing. The food was cold, even after we tried to warm it up again, and the same was true for the dessert."