A juicy burger topped with crispy bacon and melted cheese, served on a toasted bun with lettuce, tomato, and special sauce.
Pizza • Mexican • Asiatic • American
"We ordered street food which came at different times which would of been good to know. Most of the food arrived but we was waiting for 15 20 minutes where we was then asked what we was waiting for this should of been something the waitress knew. We were told there was a problem in the kitchen and therefore would take another 20 30mins which isn’t acceptable when you’ve been in the restaurant for 1hour 15mins. Due to the poor service they should of given some sort of food will. We won’t be returning anytime soon."
Cafés • Kebab • Asiatic • Fast Food
"On arrival we informed the hostess that we had an offer that was a meal and a drink for £5.99 , she told us it was only for a meal but we told her the offer included a drink and showed her the offer , she again said it was only for the meal but would ask her manager , she came back and told us that the manager had said the same that it was only for a meal , I showed the manager the voucher and she said she would go and check the terms and conditions , she came back and told us we were actually right , we had an email with the headlines “ Meal and a drink for £5.99” It made us feel very uncomfortable and we could not wait to leave !"
Pizza • Steak • Pasta • Italian
"We came here for my sister’s 18th, which was the first time in years, and it definitely didn’t disappoint; food is lovely, prices are fair and the staff are friendly. There is a wide range of food and drink on the menu and the food arrived quickly after ordering. My sister got a complimentary ice cream with a candle for her birthday as the staff sung to her which was a lovely gesture (although she was a little embarrassed! . Mark was especially lovely and made us laugh whilst we were there! We will be back again soon."
Pizza • Wraps • Drinks • Delicious Desserts
Pizza • Pasta • Italian • American
"we have eaten many paints in this restaurant in recent years, but it seems to us that the service and restaurant itself is getting worse and worse! first, on our last visit the host said that our booking was not registered over open table to the luck that we had lucky that another couple had canceled so that we had their table. it took a very long time to serve our main course after we finished our starters, I had to ask the times where that was eating, and every time we show a cinema to get, we had booked the restaurant for an hour and a half before we had to leave so that it was much time to serve our food and have eaten for us. the chicken pasta was bland and tasteless, so was hardly eaten. finally, the music in the restaurant was played so loud that we had to scream to have heard us; not what they would expect in a restaurant. we will not come to visit there for a long time!"
Pizza • Pasta • Steak • American
"eat well, service terrible. we were here with the family, we were 30 minutes early, so server said we could sit, but would have to wait up to 2 our shipped time before we served, never known before. we asked if we could have drinks, and after ten minutes they took our order, but it was 10 minutes before we got them. placed food order a5unsere prescribed time that came to eat and it was really good. they forget the pfeffer grain sauce, but that came when we asked. had to wait for a particularly long time until my enkelin eis came, had to ask twice. I think there were probably not enough staff in the kitchen because there was enough on the floor and it was not very busy. so it was a thumb for eating, but service terrible"
Kebab • Mexican • Asiatic • Fast Food
"I recently visited Frankie and bennys at the rock with my boyfriend. We couldn’t order on the app as it wasn’t working so the waitress was straight over and took our order. The starters come out pretty much straight away and were delicious! Garlic pizza...was worth it, however I got the Mac and cheese bites, and for the price of it you only get which I was slightly disappointed in. The mains took quite awhile to come out, but it was quite busy with the lunchtime rush, so didn’t mind waiting. I ordered the chicken Parma hero sub and it was honestly amazing!! recommend! Although don’t get a starter as it’s so big I couldn’t finish it, which I was upset about because it was so good! My boyfriend got the classic cheese burger, however it was very over cooked and didn’t taste very nice, looked like cheap quality meat. He hardly touched his meal which was a shame. Overall I was happy with the service and the meal, however don’t order the burger as you will be disappointed!"
Pizza • Steak • Pasta • Seafood
"We popped in on a Sunday after some shopping. Coffee shops in the area were packed, no tables busy but we needed a respite after some shopping with our 11 month old baby. We stood at the door waiting to be seated which felt like an eternity. When we got in with our baby who was sleeping in the pram we were told that there was nowhere to pop the pram while he was sleeping but he could be popped in a highchair no problem at all. No checking how old he was etc (he was under his rain over not visible) what if I needed to breastfeed once he woke up? Or if he was a newborn the parents just wanted a bite to eat? There was adequate space for a pushchair, fancy turning away a family with a sleeping child. While I completely understand that you don’t wish to place a child next to friends couples dining out it’s a little unfair to turn away people on the basis of what are your restaurant regulations or whatever you want to call it do what’s morally right surely? Anyway the host was lucky our child decided to wake up at that moment because we were about to walk away considering the rather unwelcome greeting. We were hungry. Once we were seated it was all great from there. They managed to get a £50 lunch out of us! Myself my partner had black blue burgers which were cooked lovely came out within 10 mins of ordering. Our waitress was really lovely very friendly toward us smiley at our baby. Our baby had fish goujons with veggies fruit chocolate pot for dessert. He thoroughly enjoyed it. The highchair was a bit low for such a small baby so would be better if they got some with trays to avoid mess help out baby eat be more supported but he was excited either way. The high hairs were definitely more suitable to toddlers as opposed to infants. Generally a friendly service once we were there felt full satisfied so thank you to the lovely waitress for changing our experience. Just a quick fyi to the restaurant in general not all babies are loud cry. If your younger clientele aren’t happy with children in the middle of the day then maybe they shouldn’t be popping into a family restaurant?"
Pizza • Pasta • Steak • Italian
"I had a great time today at the restaurant. Our server Angelika was amazing even though the restaurant was very busy! There was quick service, friendly servers and an amazing atmosphere as well as the amazing view. would definitely recommend and will definitely come again!"
"was exited to go to frankie and benny’s after a long day in cardiff, and was soon very disappointed when we ordered our food and it then took over an hour for our food to actually arrive. bare in mind there was only two other people in the whole restaurant and was not busy in the slightest. we had all ordered off the kids menu which we had thought would take a quicker time to arrive. we waited over an hour for the food to arrive and when we asked the server how long our food will take she said 5 minutes, this was wrong as it then came 10 minutes later at which this time we were all very upset and very hungry. when the food finally came the wait was not worth it!! i ordered pasta and mashed potato, the mash potatoes was dry and chewy and the pasta had no flavour and was just bland. Because of the awful service we decided that it would be better to takeaway our desserts instead of wait longer to eat them in the restaurant. the chef had told us the desserts will be two seconds and we had to wait another 10 minutes and on top of that they didn’t give us any cutlery and so we had to eat our ice cream with our hands. very upset and disappointed and this disgusting behaviour. not visiting ever again."
"Went here with friends. We were four adults and four children between 4 7. Great food, great atmosphere. Service was slightly slow and had to ask for the kids desserts, but staff were really positive and good with the kids. Would be hair to go back again. Service: Dine in Meal type: Dinner Price per person: £100+ Food: 5 Service: 4 Atmosphere: 5"
Pizza • Seafood • Italian • Lebanese
"We celebrated our anniversary with a meal in Lancaster, and we were not disappointed. To be honest, we usually visit Frankie and Benny's every week for our indulgent meals since it’s our local spot. The waiter was really funny, and the manager was very pleasant. I ordered the chicken parmigiana, while my partner chose fish and chips. I was sad that I couldn't finish my meal because it was such a large portion, but we both enjoyed our dishes. For dessert, they initially brought the wrong item for my partner, but they quickly corrected it. I had the keksteig and karamellsonne, and my partner had the vanilla cheesecake with salted caramel sauce, both of which we absolutely loved. Additionally, we received 50% off through the app, which made it even better, especially with those generous portions!"
Soup • Pizza • Coffee • Italian
"My family and I visited this restaurant yesterday 17/6/23 our server Elif was welcoming, polite, and attentive. We had a very pleasant meal, served in good time..it was very well presented, and lovely and hot! We ordered drinks as well as jugs of water.. we were all very warm! The restaurant was very pleasant to sit in with the air on working well to keep us cool and comfortable.. After our food arrived I specifically asked for some coleslaw.. and I later learnt that the manager had sourced some from a neighbouring restaurant as they were sold out! I was truly blown away by the lengths that the staff went to to make our experience as enjoyable as it was! It’s hard to find a restaurant now-a-days where you can go and have such a lovely overall experience! The team went above and beyond and I feel they need recognition for their hard work! This is not the first visit we made.. and due to a pleasant experience the first time, we returned and the standard was just as good! Special mention for Gerald, thank you so much for the slaw! Hugely appreciate the effort you went to! Exceptional team at F&B Cribbs! Highly recommend anyone considering a trip! You won’t be disappointed!"
Wine • Beer • Brunch • Italian
"I celebrated my daughter's 5th birthday at Frankie and Benny's after another restaurant wouldn’t allow for a mascot or any of the party elements I had planned. They immediately agreed to accommodate everything, and my little girl had a fantastic birthday. We made quite a mess, but the staff was incredibly friendly and helpful, allowing us to fully enjoy her special day. I want to give a special shoutout to Jenny and Gemma for their exceptional service. I highly recommend this place if you're looking for a welcoming atmosphere for a children's party. Thank you!"
Wine • Beer • Brunch • American
"The service was excellent."
Pizza • Steak • Asiatic • Fast Food
"Came in for a meal after a trip to trafford Centre. Really fast service, nice food, decent prices. Kids meals are a very generous size, even the smaller bites! Love that they gave kids colouring sets and also really liked that steak was on the kids menu, I’ve got a 5 year old who is a huge fan of steak but normally can’t order it as a child. Only thing I didn’t like was the strawberry and lime ice cream cake because it tasted like a frozen cheesecake but that’s down to personal preference. Service: Dine in Meal type: Lunch Price per person: £10–20"
Pizza • Coffee • Italian • American
"My partner and I went to this restaurant for the second time in two weeks. The first time we went, the service was not great and the waiter made mistakes with our orders because they didn't speak English well. However, on our second visit, we were able to use a voucher that we hadn't been able to use before. The service was better and faster this time. The food was tasty, although my partner's crab dish was still frozen in the middle and had to be sent back. When it finally came out, it was delicious. This restaurant may not be the best choice for a quiet evening out, as there were always children dining and it could get quite noisy."
"My husband and I visited the restaurant today at 5pm and were seated promptly since it wasn't busy. However, we had to wait 10 minutes to place our order for two coffees and two waffles. It took 20 minutes for the coffee to arrive and another 35 minutes for the waffles. Despite the coffee being okay, the waffles were cold and extremely chewy. The dish consisted of three pieces of waffle, half a scoop of ice cream in a small bowl that only covered one section of waffle, and a small jug of syrup. We were truly disappointed with the quality of the food and felt like we should have lodged a complaint as we were unhappy with what we paid for. While waiting, I observed the chef slamming a plate down and leaving the order slip on top of the food for 8 minutes before a waitress took it away. We have visited Frankie and Benny's many times in the past and have always been satisfied, but this time we were very disappointed."
Sushi • Kebab • Asiatic • Mexican
"Came here for my grans birthday a few weeks ago, admittedly, I was unimpressed by the interior. However, that was straight out mind the second that our server, Emily, attended to us. There could not have been a greater example of “service with a smile”. She had no problem giving recommendations based on our own personal preferences, and catered to our every need. Will definitely be dining here."
Pizza • Kebab • Cafés • Sushi
"My partner and I decided to dine at this restaurant tonight because we were impressed by the cozy atmosphere, stylish design, and tasteful music. The service was excellent, although at times there was a longer than usual wait for the bill. However, with the option to pay using the tableside payment app, we were able to avoid waiting for too long. The drinks were fantastic, although on our last visit in November, I was unable to have alcohol as I was 9 months pregnant. I requested a milkshake made with a milk alternative, and although they didn't have milkshakes or other dairy-based drinks available, they were able to accommodate my request by offering a delicious mocktail instead. Our go-to order is always the chicken and rib combo, and on one occasion when I received a chicken leg instead of a breast, they kindly replaced it without any fuss. Overall, we have always had a great experience dining here and have never encountered any issues with our orders."