"Absolutely appalling. Was absolutely boiling in the place, rammed in like sardines, with shocking wait times. Visited with my husband and 1 year old. Granted it was a Sunday so thought it would be busy, so pre booked. We arrived 10 minutes early, so also expected a small wait until table was ready, was not expecting a 30 minute wait with a ravenous child. Went up to check twice, ready to walk out. Mind my patience was wavering by the 30 minute mark… there was a small apology for the wait, but was like its usual practice. Once we finally got seated, we then waited another 10 minutes for wait staff to take our order. Table was filthy, and not set-up.. might be because we asking where our table was, but still… I went up to collect food for myself and baby, another 20 minutes queuing.. food was left to be desired. Once my husband could go up, he waited another 20 minutes. Mid-que announcement they had run out of gammon ‘we didn’t know it was going to be this busy’… how?!?? How do you not know it’s going to be busy… Could not wait to get out of there, we both left half our food as was just inedible. Turkey was nice, beef you were lucky to get a square inch without fat or veins running through. Roast potatoes might have well as been mash, dripping in oil too. Just don’t understand why they could let so many people get in….. ugly duckling sums up this place perfectly."
