Banoffee Sundae
Avenue

Avenue

7-9 St James's Street London, SW1A 1EE, United Kingdom

Steak • British • European • Vegetarian


"I have been to Avenue many times over the years. This weekend I went to the bar with 2 friends for some cocktails. My friend was given a glass with a chip in it, which cut her lip. We told the waiter who initially seemed unbothered, he then returned to offer us a 'round of drinks on the house ' (we never asked for this, it was offered to us) When the bill arrived, all of the drinks were on the bill. We asked a different waiter for the round of drinks we 'd been promised to be removed, and he knew nothing about it. Our previous waiter then came over, he was off shift by that point and was very argumentative and rude, and acted like we were scamming him. He pointed at my friend saying I 've served HER three drinks, so that 's why three of her drinks are on the bill to which I pointed out that he had offered us a free round, so only two of each of our drinks should be on the bill. He eventually removed one drink from the bill and discounted the service charge by 30%. He then separately said to one of my friends I 'm a fair guy, what more do you expect? ' we didn 't expect anything, he offered us a free round of drinks and all we did was enquire about it. It was so rude, unpleasant and unnecessary. We were made to feel like we were scamming the restaurant, when we had absolutely no intention of doing so. Ruined a nice afternoon and none of that would have happened if they hadn 't given out a broken glass."

Crepes And Cones

Crepes And Cones

24-26 South End, Croydon, United Kingdom

Cafés • Kebab • Asiatic • Fast Food


"Summary: We wouldn’t go back at all and sadly, would not recommend. Food ordered: Starters: Chicken Popcorn (2/5) Nice but tasted like KFC Salt Pepper Squid (4/5) It looked like sweet and sour chicken but it was tasty. French Fries (1/5) Tasted like chips with freezer burn Mains: The Buff Burger (3/5) A nice basic burger, reminded me of a burger from a van. Grilled King Prawn Skewers: (0/5) Awful, so underwhelming given the title. They definitely did not use King Prawns and it definitely was not restaurant quality in terms of presentation or flavour even for a diner. This was quite bland and supposedly took over an hour to prepare. They need to go to Billingsgate invest in some actual King Prawns. Sides: (These actually came with our Starters we waited so long for Mains that we’d finished by then) Return of the Mac (5/5) The Man N Cheese was really tasty, and a nice portion size too. Plantain: (5/5) Good portion size, nice and juicy. French Fries: (1/5) Still tasted like chips with freezer burn. Drinks: Pushing Pina (5/5) Orange Juice Pros: we were running late, when I called to move the booking it was done without an issue. The lady on the phone even explained that they had a booking of 45 people and the kitchen was very busy so moving our booking later would work out well because the kitchen would be less busy by the time we arrived. The starters and sides came out quickly with out drinks The salt and pepper squid was the nicest starter we tried, it looked like sweet and sour chicken but it was tasty. The Manager was polite, efficient and had really good customer service skills. We’d cancelled the order due to the wait time but the manager reinstated it and gave us complimentary take away boxes. Cons: We had a booking but the waitress that greeted us looked confused as to what to do or where to seat us. The place lacked ambience and the music playing was notably terrible. Even after moving our booking to a time that worked better around the booking of 45 people, the mains took over an hour to arrive. We saw four people that walked in after us get 4 burgers whilst we waited an hour for just one. we had to get back by a certain time so we cancelled the order due to the wait time and discrepancies on how long it would take from different waitresses. Other than the manager, the staff we saw seemed miserable. Maybe a team visit to another restaurant could give them an insight into the customer service they should aim to deliver and also raise morale."

Angel And Harp, Dunmow

Angel And Harp, Dunmow

16 Church Street, Great Dunmow CM6 2AD, United Kingdom, Uttlesford

Kebab • Sushi • Asiatic • Fast Food


"We have lived in Dunmow for 25 years and have always visited this pub through its various ownerships. We had not been for a while, until after I had a life saving major heart operation last year and this was the first place we chose to go for breakfast when I came out of hospital. We have continued to go since then on a regular basis and it never fails to satisfy. We have always been served by Lorraine since the first day we went and she has been fantastic. Last weekend was a year since I had the operation and we chose to go back for a small family meal to celebrate the success of the day. Well what can I say, my wife had other ideas and with the help of Lorraine she organised a surprise gathering of family and friends in a cordoned off part of the marquee with buffet. What made it even more special was that they don't normally do a buffet on a Sunday as it is normally roast dinner only. After Lorraine explained to her manager the importance of the day she was more than happy to help make the day happen. For this I am really grateful, and despite not getting the steak dinner I thought I was having it was so much better. Thank you to everyone involved as I know the organisation for this on a day you would not normally do it would have been a challenge. We will continue to go for breakfast whenever we can and hope that Lorraine is always there."