"Booked a company team meal for 8 people... Arrived and was directed to our table, the staff were lovely and overall we felt very welcomed, however, it sounded like a children's party (so much background noise, voices, shouting in fact, it was SO hard to even hear the people sitting opposite me! Admittedly it didn't help the lads next to us were clearly getting drunk. Personally, I would have expected the staff to have noticed and politely asked them to respect other people in the restaurant. Being completely honest though that's not the main reason why I've provided 1 STAR The waiter was actually so rude and unprofessional it actually really annoyed me! I ordered my STEAK along with everyone else which lets be honest, wasn't exactly cheap... all the food arrived at the same time which was fantastic ONLY to find mine was stone COLD! I don't like to complain but considering the price of my STEAK costs more than 2 meals drinks elsewhere, bottom line I wasn't HAPPY and called the waiter over to our table. Advised the waiter that my STEAK is COLD and his response was (It's meant to be like that sir! Cut a long story short, the waiter argued with me at the table for about 5 minutes to which I replied: I've eaten at Miller Carter in Basingstoke and know how this STEAK is severed, more to the point I'm not happy with it! I asked the waiter WHY are you arguing with me which at that point the waiter looked at me and said (what do you want me to do heat it up on the grill or make you a new one? which shocked me and I said: I'm happy for you to warm it up if that's how the CHEF wishes to serve it back to me at which point the waiter gets a little and says (I'll just make you a new one . 2 minutes later the waiter returns to our table, leans down to my ear/side (so not may people can hear him and quietly says (I'm really sorry sir, the chef advised the STEAK was cooked BLU which is not what you ordered and confirms why it was COLD . 10 15 minutes later, the waiter brings my new STEAK over to the table which was cooked to perfection the ONLY downside was that I didn't now have enough time to eat it as we had a comedy event booked in Reading which was a real SHAME and a WASTE of MONEY!"