Hamilton Russell Arms

Bank Terrace,, Stockton-on-Tees, United Kingdom, TS21 3JP

🛍 Steak, Curry, Vegan, Coffee

3.9 💬 7264 Reviews
Hamilton Russell Arms

Phone: +441740630757

Address: Bank Terrace,, Stockton-on-Tees, United Kingdom, TS21 3JP

City: Stockton-on-Tees

Dishes: 23

Reviews: 7264

Website: http://www.hamiltonrussellarms.co.uk

"We used to go here all the time but times have changed along with the service and the food. I ordered my favourite meal steak and it was a disappointing dinner. The steak come cut up into slices i dont know anyone who cuts a steak into slices before serving. I could understand it on other meats but not a steak. It was not cooked to my request and the chips were standard. We had a sticky toffee pudding for desert and it was disgusting. It tasted burnt and was crunchy around the edges as though they put it in the microwave for too long. We had only two courses and it took over 2.5hrs to serve both courses. For the price of the meal you would get a better and cheaper in a chain pub like weatherspoons or beefeater. Also i was drinking moretti and every pint was flat and at one point my partner had lipstick on her glass and she does not wear lipstick "

Menu - 23 options

All prices are estimates.

User User

Excellent Steak and Ale pie. Quite busy so had a little wait. Friendly staff. Would recommend, great place to meet up with friends.

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Reviews

User
User

Great food and good portions. I had the Hot Shot Parmesan pictured. The Sticky Toffee pudding was a great surprise and the best I've had- very moist and soft sponge.


User
User

Sat outside in nice seating area, only downside was you couldn't have a tab or order drinks/food at table, you had to go inside to the bar area, but food was superb and the menu was excellent


User
User

Great venue, friendly team, nice quality food, good selection on the menu. Excellent drinks range, nice atmosphere in the bar area with an open fire. Dog friendly in all areas, and you can book table's.


User
User

Popped in for a pint pity there wasn't any pales ales but had a refreshing amstle, food looked good so had a few starters as a snack, very nice and well presented, long time since we'd been to the Hamilton Russell but will be popping in a few ore times I think. The staff were very friendly. Well done


User
User

Lovely walk to Thorpe Thewles to have lunch. I tried the parmo platter which was fantastic, with chunky chips. Other meals also looked nice and good size portions. Staff are lovely and really attentive. Massive bonus is that dogs are allowed so lovely spot to pop in if you've been out for a walk with the pooch. Would definitely recommend.


User
User

Went there for a Sunday/birthday dinner and have been here several times over the years!!! Was a bit dubious as the standard of food was questionable. However that was before covid!!! There wasn't anymore chicken but it was nearer 1500 hrs. We had the beef which was quite nice!!! The portion sizes were really good and my granddaughters child portion would've done 2!!! All in all a good experience.


User
User

I usually visit for a meal once a month or so and last year had my birthday here with family. Tonight I'm disappointed. Prices have gone up a fair bit which I don't mind in todays world but the portions are much smaller. My wife and I were both still hungry after our main meal. Noone asked how our meal was or if everything had been okay. On another note I was initially charged for the wrong table, then when they found my bill it was incorrect and I'd been charged more (only after requesting an itemised bill). Overall disappointed...should have stayed in the house and ordered a takeaway. Won't be returning.


User
User

We used to go here all the time but times have changed along with the service and the food. I ordered my favourite meal steak and it was a disappointing dinner. The steak come cut up into slices i dont know anyone who cuts a steak into slices before serving. I could understand it on other meats but not a steak. It was not cooked to my request and the chips were standard. We had a sticky toffee pudding for desert and it was disgusting. It tasted burnt and was crunchy around the edges as though they put it in the microwave for too long. We had only two courses and it took over 2.5hrs to serve both courses. For the price of the meal you would get a better and cheaper in a chain pub like weather...


User
User

We used to go here all the time but times have changed along with the service and the food. I ordered my favourite meal steak and it was a disappointing dinner. The steak come cut up into slices i dont know anyone who cuts a steak into slices before serving. I could understand it on other meats but not a steak. It was not cooked to my request and the chips were standard. We had a sticky toffee pudding for desert and it was disgusting. It tasted burnt and was crunchy around the edges as though they put it in the microwave for too long. We had only two courses and it took over 2.5hrs to serve both courses. For the price of the meal you would get a better and cheaper in a chain pub like weather...

Categories

  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Curry Savor our exquisite range of flavorful curries, each dish infused with a unique blend of spices and herbs. From mild to fiery, explore the diverse tastes of traditional and contemporary variants, perfectly paired with rice or naan.
  • Vegan "Delight in our vegan menu, offering a vibrant selection of plant-based dishes crafted with fresh, seasonal ingredients. Savor flavorsome meals that are as nourishing as they are delicious."
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.

Amenities

  • Wifi
  • Takeout
  • Seating
  • Delivery

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"We had booked the table almost 3 weeks in advanced. When we arrived we were sat on one of the lower tables where half of our table wasn’t under the canopy it had been raining most of the day so we asked if we could move to the free table under the raised part of the beer garden under the heaters which was declined. We were advised another table had booked this, yet there isn’t any option to book specific tables on booking. It seemed the table had been reserved for a regular, in my view. We had to ask 2 members of staff about a table move and it took around 10 minutes before our drinks order or menus were given. We ordered drinks and food (including paid side sauces) and no sauces were given when food arrived. I had to wait around 10 minutes and ask 3 different members of staff for the sauces we had ordered. Equally when our food was given our drinks were just about empty no offer or order for drinks. We only ended up having 2 drinks in the two hours we were there due to the lack of service had staff been attentive to our table we would have had opportunity to order a lot more. The food was amazing, I can’t fault that at all. However the very disappointing service is enough to put me off booking again. It may be that the table is out of staffs eyeline hence the lack of service perhaps make sure if you book you’re on the raised platform rather than on the sides!"