"I visited this restaurant and ordered the Holy burger (£11.95) with added mushrooms (an outrageous £2.95 extra for a few slices), a small glass bottle of diet Coke (£3.25), and some fries (£4.95). However, when the food arrived, it was all cold. I expressed my dissatisfaction to the waiter, but instead of remaking the food, he simply apologized and offered to deduct something from the bill and give me a free coffee, which I declined. When the bill arrived, I noticed that he had only removed the optional service charge (£2.89), so I mentioned that since this charge was optional, I believed they should have reduced the cost of the actual food. The waiter acknowledged my point but said that was all he could do. I will not be returning. The final bill came to £23.10 for a cold burger and fries. I would advise others to avoid this restaurant."
