Side Salad Side Salad

A fresh mix of greens, tomatoes, cucumbers, and carrots, served with your choice of dressing.

Windmill Stoke On Trent

Windmill Stoke On Trent

1 Hilderstone Road, ST15 8RP, Stafford, United Kingdom

Pubs • Pub, • Full • Steak


"Booked a table on line, which was easy enough. Arrived at the Windmill, the lady logged in to find our booking, which took a little while as the app kept logging her out, and it had ‘the longest ever password’ to log in her words not mine. Took our seats, and ordered our drinks via the app. After about 10 mins, the same lady asked if we were ok, we said we were waiting for drinks, she went back to the bar and retrieved our order and brought our drinks to us. Next round of drinks which again were order via the app arrived promptly. Next we ordered our mains. Medium rare 10oz stake, and a lasagna. Food arrived. Lasagna was very good. Not overpowered with tomato or garlic, very tasty. Hubby’s medium rare stake was overcooked making it a bit dry and lacking taste, but he didn’t want to wait for another to be cooked. Not once did anyone check with us how the meal was. During the meal we ordered another round of drinks, and waited patiently. The lack of drinks made a dry steak even less palatable. We finished the meals (well left half the steak) yet still no drinks. After 25 minutes I went to the bar to cancel the drinks and ask for a refund. After tapping many buttons, hey presto the order was located. There was much confusion over how to do a refund, and at one stage it was suggested that we may have to have cash and the staff member sort it later, but eventually it got sorted as a refund to the card. STILL NO ENQUIRY AS TO HOW THE MEALS WERE!!!!!! As much as I enjoyed the lasagna, I don’t think we will visit again. One member of staff was spending more time having a chat with the locals than checking on things. There were a lot of food orders being collected for delivery, I felt that these were being prioritised above the seated diners. I wish I could say the pub was busy, but it really wasn’t so there was no excuse."

Waterside Inn

Waterside Inn

2A Star St, East Hertfordshire, United Kingdom

Kebab • Pizza • Cafés • Asiatic


"Afternoon Tea for 2 at 12:15pm We made a booking, paid a deposit and it was confirmed again the day before with an email. When we arrived the manager said he knew nothing about our booking, so nothing had been prepared. He apologised, and kept apologising. We were very disappointed as this was our first catch up in 8 years! The manager then went into the kitchen. When he came back he said could we wait for an hour while they prepare. He said there was a party of 50 people to cook for too. It was too late to go anywhere else. He placed us in a quieter area, offered us tea/coffee. We chose 1 tea and 1 black Americano. They came with 2 teas! Took one away and eventually arrived again with a coffee. The tea was not nice so it didn’t get drank. We ended up having to move to a different table as the smell from the accessible toilet absolutely stank when the door was opened. Eventually our food arrived. It was awful! The cheese sandwich bread was hard, the bacon sandwich was not that enjoyable, the chicken one was also not nice, the sweet potato one was horrible, soggy and looked awful. The scones were dry, clotted cream looked like it had seen better days. The small dessert ‘thing’ in a shot glass was disgusting, the cream ontop had already slid off onto the plate. The only nice thing was the very small chocolate brownie. We complained, the staff on the tills were actually very lovely and tried to help us over and over. Not their fault. They tried to reduce to bill, but not with much success. Only taking off £2 each! Then we reminded them that we’d paid a £10 deposit on booking, then they checked and said oh yes! (So there was a booking in our name after all! we were so fed up by then we just paid under protest and left. all in all it was an absolute farce. We both put all this info on their online feedback form, which promises to reply within 72 hrs. We have not heard anything back and it’s been 10 days now! We certainly would never recommend this place, especially Afternoon Tea. Appalling!"