"This is our usual venue for celebrations both because its local and because usually its a well priced great food but based on my experience last night I wont be going back for a while. A number of things went wrong, and any one on its own would have just been put down as bad fortune, but all together suggests that the owners of Derby Arms are trying to offer a fine dining experience but not backing it up. 1) I booked online and mentioned the booking was for my wife 's birthday, and at no point was this mentioned. In its self this wasn 't an issue as she never likes the attention of it, but it does suggest that nobody paid attention to the note made under special requests and dietary issues so does suggest that if I 'd made a dietary comment it may also have been ignored here 2) They brought out the wrong starter, firstly the server seemed to be expecting me to accept what he brought out, and then returned to the kitchen to get what had been ordered which did arrive very soon after. The lady who took our order came to apologise and blamed the kitchen, but given the same item was on our bill it was clearly her error. 3) The waiting staff were very pleasant but not very attentive. This was highlighted best when the server arrived with our main course and our starter plates had not been taken away. A bit of juggling later (thankfully there was a spare table nearby) all was sorted 4) When you order a £30 steak you 'd expect decent meat, served well Not on a wooden block with chips in a cup (very pub styly) 5) Both steak meals had things missing, my wife had no chips and I was missing the extra onion rings ordered. Once highlighted they arrived in good time When you 're paying £75 a head for a pub meal you really expect many of these mistakes not to be made and there is every chance we were just unlucky."
