Blue Moon
The Engine Room

The Engine Room

High Street West, SR1 3HA, Sunderland, United Kingdom

Steak • Pizza • Coffee • Chicken


"Recommended to come here and eat before attending a concert. Found a table and sat down and after 10mins a waitress came and took our order which was our starters and mains. Starter arrived in good time we had the fireman's sharing board which was really nice and big enough for four people to share and our 2 for 1 cocktails also arrived in good time and were nice. Then after that it went downhill we waited over an hour after we had finished our starter for our mains I asked a waitress to see where our meals were when clearly we knew we had been forgotten about she never came back with an answer so with my patience wearing thin I asked a gentleman with a clip board who was directing people to tables . He said he would look into it and came over after about 5 mins to apologise it was their mistake and our order had been missed and offered us a free drink. My friend and I asked for a vodka and lemonade and another a Disarano and coke and a bottle of water which arrived within 6 minutes. Our vodka and lemonades had never seen vodka you couldn't taste it at all but my friend said he could taste his Disarano. We waited another 10 minutes and our mains arrived three of us had posh finger sandwiches and the other had a steak sandwich which she left as it was dripping in fat and the roll was barely baked. Our posh fish finger sandwiches were also dripping in fat with no taste we asked for extra tartar sauce to be told by a different waitress that its in the sandwich so in other words your not getting anymore. There was barely any in. We all ate them as we were hungry but they were poor. We asked for the bill and paid and went elsewhere for a cuppa. We know it was busy with being a pink concert on at the stadium of light I personally don't think there was enough staff on to cope with the volume of people so our first visit put us off from ever returning."