Cannoli Cannoli

Crispy pastry tubes filled with sweet ricotta, chocolate chips, and garnished with powdered sugar and pistachios.

Ballarò

Ballarò

34 Heath Road Twickenham, Greater London TW1 4BZ, United Kingdom

Bars • Fish • Soup • Italian


"Dreadful and outrageous service. We arrived within minutes of our booking time, to be advised that our table was not ready. There were several tables available, and we were reluctantly shown to one! We ordered two beers and two medium rare rib eye steaks. The drinks arrived promptly. One steak arrived with a tiny amount of undressed salad. This dish was priced at £25.50 and as we were advised did not include even a few chips. Actually I was asked if I had read the menu clearly not well enough to realise I’d ordered a thin uninspiring steak with a minuscule quantity of salad. I was provided with some oil and balsamic. We did ask of there were some chips to accompany the dish, and were told this was extra we politely declined. The second steak arrived with the same mediocre and frankly appaling presentation. Bizarrely, two portions of chips appeared as we were finishing what passed for the main course. When we enquired again if these were included, we refused them on the basis of the the unreasonable extra charge. We decided to leave without further ado, and asked for the bill at the front desk. The gentleman who appeared to be the manager/owner was surprised when we refused to pay the additional service charge. The food and service was dreadful, and I would suggest you consider the many other restaurants in Twickenham before booking here. I will not be returning the attitude and lack of service was staggering and a grave disappointment bearing in mind I had been recommended to this establishment."

Locanda Locatelli

Locanda Locatelli

The West End, 8 Seymour St, W1H 7JZ, London, United Kingdom

Tea • Wine • Pasta • Italian


"We were looking so much forward to this evening. Having eaten at a few michelin starred restaurants around the world we had some expectations for food and service. Unfortunately, we were very disappointed with Locanda Locatelli. We were a party of 4 and it was a birthday dinner. The only really good dish was the sepia antipasto, all the other dishes were average or below, felt totally uninspired and were far from 1 michelin star quality. E.g. the burrata antipasto was boring, lacked salt and some acidity. The gnocchi with goat cheese and truffle were nice, but it would have tasted exactly the same without the truffle, as we could neither smell nor taste this truffle, even though ther was abundantly on the dish, we found this very strange... Also the fried zucchini lacked salt and were hence not as pleasant to eat as they could have been. Also, in a restaurant like this, I expect the chef to greet the guests at some point during the evening, which unfortunately did not happen. Also, we got unlucky with our waitress. We had 2 people in our party that only spoke Italian and we got the only waitress who didn't speak the language. She was friendly, but also very insecure and I always felt pity when she presented the dishes because she did this in a very peculiar way. Also, to be honest, all these fabric bracelets around her wrists felt very unhygienic... All the other waiters, the maître d' and the sommelier were fantastic though! They also did their best to make up for it when we shared that we weren't happy about the food. It is for this quality of service that I give 3 stars to this post. Service 5, Food 2!"