Fresh mozzarella, tomatoes, basil, olive oil, and balsamic glaze.
Kebab • Pizza • Steak • Fast Food
"I was looking forward to going to the cinema next door with my partner on a rare day off we had each and decided to pop in here to try it out and ended up regretting that decision. We was welcomed in by a guy at the front desk and taken to a seat. We checked they had a disabled access toilet for my partner as she is a wheelchair user and they did which is the only plus thing in this review. We were seated at a table in a restaurant that was easily less than a quarter full and did not get seen for over 10 mins, not even for drinks, I had to request someone come over as the guy on front desk was on his phone and the 2 waitresses were standing and chatting to each other. Eventually we got served but the waitress taking our order didn't even look at us whilst doing so and was looking at someone else on another table. The vegan milkshake was good and the expresso martini was below average. We both had hot dogs and the bun was dry as old leather, I left mine but my partner was so hungry she forced her way through. The actual hot dog was also dry and with the speed we was served our meal I'm sure it had been cooked a long time ago and left out to dry. Couldn't find anyone to ask for the bill so in the end a guy emerged from a back office and I said I wanted to pay, he gave the bill then asked a waitress to come and setlle up. Terrible food and diabolical customer service. Will not be returning to this establishment any time in the future."
Pasta • Italian • Waffles • Breakfast
"The food at this restaurant is delicious and reasonably priced. I recommend checking out the offers section on the Frankie and Benny's website, where I found a £10 off voucher. The quality of the food here is similar to that of Bella Italia, but I personally prefer Ask when comparing big chain restaurants. The service was excellent, with our server being efficient and competent."
Kebab • Mexican • Italian • American
"The experience was terrible. I booked a table in advance, but the manager said she had no record of my reservation and asked us to pay the higher price instead. When I mentioned the mistake, she said it was a system error. We were seated at a dirty table and waited 15 minutes before anyone acknowledged us. I had to ask three different staff members for drinks. The service was horrendously slow, and we ended up having to hurry through our meal because we were running late for a movie."
Pizza • Pasta • Steak • Italian
"Waiting staff were brilliant and couldn’t have been more apologetic. However they are fighting a losing battle as ‘just eat’ is obviously king as the kitchen NEVER Stopped the entire 2 1/2 hours we were there. The customers IN the restaurant were waiting an age for food and drinks but you can’t fault the staff the company wants revenue and they certainly had a big take away trade. That’s great until walk in customers get peed off waiting and don’t go there but to the other outlets nearby. The staff get the brunt of the Instore customers waiting 50 mins for a pizza really is shocking.when it came one was excellent the other average we only got ours as we complained. The manageress was excellent and couldn’t have been more apologetic but she needs a separate kitchen for takeaway orders or if it carries on the place will shut anyway! Great staff shame as they won’t get tips as everyone’s naffed off!!"
Beer • Wine • Pasta • Pizza
"This is our local Italian deli, with the restaurant to the rear of the shop. The food is never anything less than wonderful, We've eaten here a lot and never had anything but a great experience. The kids menu is small, but adequate with pasta and pizza on offer and it's possible to tweak the items. The calves liver is my personal favourite, but having eaten most things on the menu at some point, you really can't go wrong here."
Kebab • Pizza • Cafés • Mexican
"Decided to have an evening out at the cinema, then wanted something to eat so we went into Frankie and Benny's. First off our waiter was Alex M, fantastic guy who was funny and very helpful and made time for everyone he was serving. Food was excellent had burger followed by tiramisu and coffee, just finished the evening off perfectly. Would definitely go there again."
Wine • Beer • Brunch • American
"I have been dining at this restaurant for the past four years and have always enjoyed the consistently good food. I have never had a bad dish here. While the prices are a bit on the higher side, it is definitely worth it for a special treat. They offer a good variety of dishes, delicious desserts, and the service is usually excellent. In my four years of dining here, I have only had one experience of subpar service, which was likely due to the restaurant being extremely busy."
Pizza • Kebab • Cafés • Mexican
Wine • Beer • Pizza • Brunch
"The restaurant met the typical expectations for a chain establishment. The staff were great - attentive but not too overbearing. I visited with my 80-year-old mother and we were able to take advantage of some fantastic vouchers through the app, which included a main course and drink for only 5.99. You can't beat that deal!"
Pizza • Grill • Italian • American
"We arrived at the restaurant to find that our reservation made through OpenTable was not recognized. Despite arriving shortly after 6, we were not served until 7:40. Unfortunately, we were too late to catch the Billy Joel performance. Overall, we were not pleased with our experience."
Italian • American • Breakfast • Vegetarian
"The restaurant has a great atmosphere and pleasant music. It's a nice feature to watch the chefs prepare your meal while you wait. The waiting staff are friendly as well!"
Pizza • Kebab • Mexican • Italian
"I made a reservation for a birthday dinner at this restaurant through the app. I received a confirmation email that the reservation had been made. However, when my party of ten arrived at the restaurant, which was only half full, we were told that there was no table available for us because their booking system had not been updated. The staff refused to accommodate us. This was a terrible customer experience and I will not be returning to this restaurant."
Pizza • Pasta • Drinks • Burgers
"I visited Frankie Benny's on Friday with my partner, almost hours before our booked viewing to see IT. Hindsight being the beautiful thing it is, I would've reserved a table for to ensure we made it in time for the film. Sadly, I don't have a crystal ball! We waited over minutes to be seated; that was okay, it was a Friday night and whilst there were plenty of tables available, we'd expected a little wait to begin with. As we were being seated, the waitress asked if we'd like some garlic bread whilst we waited and having waited long enough for food, we welcomed the offer. Fastforward an hour and a half later. Our mains finally arrived! My partner's food was badly burned and had I not read the menu beforehand, I'd have been sure my pasta had come from a children's menu the portion was honestly that measley. There was no point in complaining since the staff on that night had the same amount of urgency to help as we had to leave. Truly appalling experience"
"This restaurant is the perfect spot for the entire family to enjoy a meal together, whether it's just a casual dinner or a special celebration. They cater to all age groups and dietary preferences, allowing guests to customize their meals by adding or removing items. The staff ensure that everyone is well taken care of, promptly serving dishes and checking in on diners throughout their meal. For those celebrating a birthday, they offer the option to bring out a cake and lead a rendition of "Happy Birthday" by Stevie Wonder. Overall, it's a fantastic dining destination with nothing negative to say."
Vegan • Italian • American • Vegetarian
"We arrived early for our booking and were seated within 2 minutes. Excellent service from Ashley our waiter for the evening. The food was good quality and not too long to wait for it to arrive. We had vouchers to use for discount and Ashley explained it all in great detail to us. He was friendly and helpful and kept us informed of how long the food would be etc"
"We booked a table of 10 via the App it was easy and the email confirmation came straight away we arrived at the restaurant to be told they had no knowledge of our booking!!! They found places for us all split up on separate tables.... what a joke to top it off the food and service was really poor they gave us a discount due to Open Tables poor operations and it ruining our night out. I am. It sure we should use the app again"
Cafés • Kebab • Pizza • Mexican
"My partner and I dined at this restaurant on a weeknight during the summer holidays. Despite the bustling atmosphere, our waiter was prompt in taking our drink orders and bringing our food. Our meals arrived in a timely manner and were served piping hot, causing us to accidentally drop one plate due to the heat. However, the staff quickly replaced it without any issues. The food met the usual high standards we expect from Franky and Bennys. The restaurant is conveniently located a short walk from the Manchester tram stop and provided a pleasant alternative to the typical fish and chips fare."
Meat • Pasta • Pizza • Chicken
"I have booked my table and asked for a nice table because it was my son and he had requested this restaurant. when I arrived, we were shown on a ground (instead of the beautiful round stands available) and without mention was made the birthday of my sohnes. actually, when we mentioned it at the end (if the waitress asked if we do something nice later) she did not even know. the burgers we had were average and I fought to find something I liked on the menu. I chose the festive menu with south-facing chicken for starter. they were hard and overcooked to damage the upper inner of my mouth, and the meatball pasta was so disgusting that I sent it back. I didn't eat anything else because I was so impressing with one of my foods. the meatballs were solid, terrible pre-formed dinges, which were shaped into elongated balls, and were hard to bite meatballs instead of the soft mint style I had eaten in others. there was a lot of penne pasta and very little sauce also the restaurant was dark and appeared a little tired, not Indian for the experience I had previously had (fastly a while ago I confess) when I went to the near of the show nr batley, which was expensive, but inviting my sohn will be only once, and although he was glad that he had not disappointed the happy birthday. we have paid the full tip for the waitress because they gave a good service. Perhaps this is only this special restaurant, but because of our experience this time we would not eat here again."
Pizza • Steak • Pasta • Chicken
"This restaurant review starts off on a negative note, describing a disappointing experience that didn't set the holiday off on the right foot. The reviewer was greeted by a lady to book a table, only to be told that they had no fried eggs or poached eggs, offering only scrambled eggs instead. Despite a pitch about full English breakfasts, the lady seemed more upset than the diners. After waiting what felt like ages for two teas and two bacon rolls, they witnessed another customer sending back their full English breakfast because it was cold. When their own bacon cobs arrived, the bacon appeared undercooked. In the end, the diners walked out without paying and called for the establishment to improve their performance."
Kebab • Cafés • Sushi • Pizza
"The restaurant has a nice ambiance and everything is satisfactory. The only drawback is the slow elevators, which seem to be slower compared to other shopping centers. The parking lot is a good size and well-maintained. It would be beneficial to have more parent and baby rooms available. I had to ask for assistance on how to fully open the door to accommodate the baby carrier in and out of the car."