Fresh mozzarella, tomatoes, basil, olive oil, and balsamic glaze.
Pizza • Kebab • Asiatic • Mexican
"My first course had 3 slices of bread with a selection of toppings. 1 was OK (mushrooms in cream) the other 2 were diced tomato and something which was tasteless and both were pointless and uninteresting. With my main course the sauce around the dome of pasta and meatballs was cold, and even after it was bought back to me it was barely warm. The dessert panettone bread pudding was a triumph."
Pizza • Mexican • European • Vegetarian
"I made a reservation for a birthday dinner at this restaurant through the app. I received a confirmation email that the reservation had been made. However, when my party of ten arrived at the restaurant, which was only half full, we were told that there was no table available for us because their booking system had not been updated. The staff refused to accommodate us. This was a terrible customer experience and I will not be returning to this restaurant."
Pizza • Pasta • Steak • American
"The prices at this restaurant are on the higher side, but I had a discount voucher. Honestly, I would be happy to pay full price to dine here, although it would have to be a special occasion rather than a regular outing. My burger was fantastic, and the children's meal was equally delicious, with a wide variety of options for kids—definitely the most extensive selection I've seen, including vegan pizza, which is rarely available for children. It was quite busy, and at times the service felt a bit slow, but it wasn't off-putting. The server appeared somewhat serious at first, but was actually very friendly and accommodating, and the bartender whipped up some amazing gin cocktails. Overall, the dishes were beautiful, with plenty of choices for both adults and kids, great drinks, and attentive staff. It's definitely worth a visit! Just be prepared for a bit of noise, as the acoustics in the building could use some improvement."
Wine • Beer • Pizza • Brunch
"The restaurant met the typical expectations for a chain establishment. The staff were great - attentive but not too overbearing. I visited with my 80-year-old mother and we were able to take advantage of some fantastic vouchers through the app, which included a main course and drink for only 5.99. You can't beat that deal!"
Pizza • Italian • British • American
"from a possible catastrophe to a perfect night. we came and set ourselves 3 grown-up 2 little children. we ordered drinks etc. the children were put down. then we ordered food and said they had no diligence. so our favorite baskets and pizzas were out of the question. such a scandal. beautiful katie was sympathetic and so nice to my children. we were offered a few on the house weeping and a 'extra special' dessert for my children for after. we were made to feel very special and it turned into such a beautiful night! thank you, catie and john. beautiful love to detail and customer service! beautiful eating as always! thanks, youngs. x"
Pizza • Pasta • Steak • Italian
"Had the BEST experience at this restaurant, went with my sister, ordered one of the hot dogs, my sister ordered the ribs. We were sat down by a young girl who asked for our drink order, we ordered and waiting a little for them, then our server came over, his name was kieran, we told him we were still waiting on our drinks he came over straight away. Had a lovely chat with him, he asked for our order, the food came quick, he asked if we needed a tip up on our drinks, checked our meal was okay and it was lovely. He was SO attentive, smiley and couldn’t be more helpful and friendly. Could not recommend this service more due to this young man. He had us laughing the whole time, couldn’t of done more, he was like this with every table he served :"
"This restaurant is a beautiful spot to enjoy burgers and pasta. We sampled the vegetarian and vegan options and loved everything we tried. The manager was very helpful in recommending dishes. The atmosphere is lovely and guests are sure to enjoy their experience. The staff is friendly and welcoming. The dining area and restrooms are tidy and clean."
Cafés • Asiatic • Mexican • Fast Food
"The reservation wasn't acknowledged, so it wasn't in the system. Luckily, there was a table available, but this could have been an issue if the restaurant had been busier. The server approached us to take our order before we had even taken off our coats, yet it took over an hour for our food to arrive. After we got the bill, we also had to wait a long time to settle the payment."
Cafés • Mexican • European • Fast Food
"we squeezed in, even though we're booked out. sarah was excellent when providing a first-class customer service. she gave us a warm welcome and even spared us 5 minutes to ask us for our day. it was always attentive, offers us more drinks, check if we are comfortable and recommend dishes from the menu. It is amazing to see a “Hands-on” manager that is on the floor, with the rest of the team that is looking for guests. eating was hot, tasty and served quickly. would definitely recommend it and visit again soon."
Cafés • Kebab • Pizza • European
"I tend to avoid a lot of chain restaurants as a lot of time the eating breast. but eating was great! We had the meatballs and the chicken wings that were all lovely. the best was by far, customer service. jess has been there for about 3 years and I am surprised that she has not yet been promoted at managerial level, as she has her patient, work ethics and general customer service. even though she was ejected from a budding drunken man out of the whole room, she still answered them politely and with a smile. great evening! jess:"
Fish • Cakes • Breakfast • Vegetarian
"Visited on a sunny afternoon. We were seated outside, which was busy when we arrived. We waited 20 minutes to order drinks and then almost the same again till we got them. We ordered our food. This came out within half an hour, which was fine. We had a knife on the plate, but sat for 10 minutes before we could attract a waiters attention to ask for a fork. We received our forks, but ended up going inside to ask for serviettes and sauces. The food was nice, but whilst we were waiting two other tables had arrived then walked out. After we had finished we asked for the bill. We mentioned a voucher we had been emailed for 33% off. We tried to access our F&B app, without success. The waiter then said they block the app on Saturday effectively stopping you accessing your offers. He did honour our discount which is the least they could do for the slow service. My friend even found the restaurant’s add for a general manager and contemplated applying for it! We both work in the hospitality trade and considered the service bad. We were surprised as we left via the main restaurant to discover it was empty. We had expected it to be full as we had to wait so long."
Cafés • Kebab • European • Fast Food
"On arrival we informed the hostess that we had an offer that was a meal and a drink for £5.99 , she told us it was only for a meal but we told her the offer included a drink and showed her the offer , she again said it was only for the meal but would ask her manager , she came back and told us that the manager had said the same that it was only for a meal , I showed the manager the voucher and she said she would go and check the terms and conditions , she came back and told us we were actually right , we had an email with the headlines “ Meal and a drink for £5.99” It made us feel very uncomfortable and we could not wait to leave !"
Steak • Italian • American • Fast Food
"We booked a table of via the App it was easy and the email confirmation came straight away we arrived at the restaurant to be told they had no knowledge of our booking!!! They found places for us all split up on separate tables.... what a joke to top it off the food and service was really poor they gave us a discount due to Open Tables poor operations and it ruining our night out. I am. It sure we should use the app again"
"We had some negative experiences at different restaurants in the past, including this one. However, we had a great evening tonight and were pleasantly surprised. The restaurant was empty, so we were seated immediately. The staff was incredibly attentive, and our food arrived quickly. While it wasn't piping hot, it was very delicious. As a family, we managed to enjoy our meal for £25, including drinks. Our little ones were a bit messy and noisy, but the staff remained very friendly and accommodating. Based on the excellent service we received, we would definitely return. Thank you so much to the wonderful staff!"
Pasta • Pizza • Steak • Italian
"The food in this Frankie and Benny's is probably the best I've had. Even better than the London restaurants. The BUT is that the service lets it down.. it's very slow. I totally understand that it gets busy and we unfortunately went at a very...busy time, it just seems like the place is very under staffed and Its not fair on the staff that are working their butts off trying to serve and keep everyone happy in a huge packed out restaurant. Our waitress was lovely, although very clearly stressed and running around like a headless chicken all evening she still had a smile on her face and still kept a sense of humour. She was very welcoming and friendly sadly we didn't get her name so I can't give a shout out. Back on to the food it was incredible. SO nice! We shared a started of Mozzarella sticks and meat balls Al Forno, the sauce was really well made, full of flavour, definitely would recommend. (pork meatballs not beef though, just a heads up). The main course came, piping hot and again, full of flavour. Probably the best burger i've had in a while. I hate when you get served a beef burger and its dry. This was defintely not dry it was lovely. Can't comment on dessert because we didn't have time as we were heading over to watch a movie at cineworld and we were just too full from the starter and main courses. The portion sizes were just right. The cocktails were really good too. We also had a shot of Limoncello, which was suggested by our waitress. I enjoyed, sadly my boyfriend found it a bit hard to swallow lol. Will 100% be returning. We had a great evening. Thank you."
Mexican • Asiatic • European • Fast Food
"The service was disappointing. It took 30 minutes for a glass of water to arrive at our table, and we had to ask multiple times just to get someone to check on us. The food was not impressive either. I wouldn’t recommend this place and certainly won’t be returning."
Cafés • Pizza • Seafood • Fast Food
"We are disappointed to hear that Frankie and Benny's in Barrow has closed. We used a Groupon voucher and found it to be great value for money. We were seated promptly and treated with the utmost kindness and respect. The food was delicious, although the fries were a bit cold. The overall atmosphere was great and the service was excellent. We hope to visit again in the near future."
Pizza • Italian • American • Vegetarian
"I have booked 3 tables for 15 people to celebrate my son 10th birthday. at the arrival we were greeted by a beautiful man, I think he said his name was fabio? he showed us to our places and really looked around us! in the did the whole frankie and bennys team were absolutely amazing, but especially they were firm at the government socially distance guidelines and created a happy and safe environment for all of us.. that eating came very fast, hot and tasty not one of our 15 people complained at all we were very impressed by our oriented it is sure to say that we will definitely choose here if we have another family event all was"
Burgers • American • Desserts • Breakfast
"We arrived early for our booking and were seated within 2 minutes. Excellent service from Ashley our waiter for the evening. The food was good quality and not too long to wait for it to arrive. We had vouchers to use for discount and Ashley explained it all in great detail to us. He was friendly and helpful and kept us informed of how long the food would be etc"
Cafés • Mexican • Asiatic • European
"We had made a reservation for 9:00 AM on Thursday, March 21, for a party of seven, well in advance. However, upon our arrival, we learned from the manager that she could not open the restaurant due to maintenance issues. She mentioned that these problems had arisen the day before, so we would have appreciated an early message or communication letting us know that the reservation had to be canceled."