Cheese And Chilli Naan
The Spice Centre

The Spice Centre

➤ 37-38 High West Street Dorchester Dorset DT1 1UP, West Dorset, United Kingdom

Cafés • Pizza • Mexican • Seafood


"I purchased a groupon voucher. First time I tried to use it I booked a table for two over the phone. No problem they booked me in for the specified time. But when I said I had a groupon voucher I was told I could only use it on a quiet night, not the night which I had already booked for. Ok. So I rebooked for a 'quiet night '. When we arrived it was empty. We were the only people there. We ordered drinks and food. Food was mediocre. Quality rather than quantity, not what I would expect from an Indian restaurant. I would compare it to Iceland frozen curry. We didn 't complain but decided we wouldn 't bother with dessert. The Manager knew we were using a groupon voucher before we ordered however when we wanted to pay and I showed him the photo of the groupon voucher on my phone complete with barcode, Security code and groupon code he scrutinised every detail on it. He said there was no date on it and said to me that people try to use vouchers which are out of date. I then had to point out to him the valid date on it. Then he said we should have printed it out. Then he messed about trying to take a photo of it with his own phone. Then he said I had to give him my phone number in case there was a 'problem ' with the voucher. It was really very awkward. Almost as though he just didn 't want to redeem it. I have used groupon before and I know how to use the groupon voucher code and merchants have never had a problem taking the details off my phone before. I had already read several reviews about the spice centre bad customer service but I had decided to purchase the groupon voucher anyway. I really wished I hadn 't. I won 't go again and will warn everyone I know not to waste their time or money on the Spice centre."

Amani - Epsom

Amani - Epsom

➤ 215 Fir Tree Road Epsom, Surrey KT17 3LB, United Kingdom

Meat • Pizza • Indian • Barbecue


"I booked in for a Bollywood night. There was 4 of us, 2 people are meat eaters and 2 people are vegans. When I booked online as suggested by a member of staff when I called, as if they couldn 't do it over the phone (all the bookings where hand written on a piece of paper when we got there, oh and the only thing that was noted is that i paid ÂŁ20 deposit but not the fact that our table required vegan based menu) in the notes section online I specifically said we will require a vegan menu. When we were seated at the table the waiter didn 't give us a drinks menu or a set food menu for us to look at. When they served food I questioned about which one was a vegan option, the staff looked very confused they didn 't know what I was talking about. Asked to speak to a manager, the waiter didn 't even bother getting the manager so I had get up to find someone only to discover that the manager was not available as he was in the kitchen busy, im sure that he was completely unaware that there is a table that required a vegan option menu. A lovely female member of staff came out from the kitchen assuring me that there is vegan based menu, trust me there wasn 't. The starter was ok, but to have 2 potato dishes, cauliflower and lentils as a main with ÂŁ40 ahead and no desert, for a restaurant its pretty appalling. The menu for meat eaters was ok, really not worth ÂŁ40 ahead. Now we get to the service... poor doesn 't even describe it. Chef came across as having an attitude every time he attended the table. It did not feel very welcoming or accommodating towards our needs, and it came across as a bother. After the mains We were not even asked about deserts, I had to get up and ask if there is any deserts to come, 2 of us had a desert, which was ok, too frozen couldn 't even use a spoon but for vegan option all we got As a desert is coffee black, couldn 't even have milk as had no other milks available.ÂŁ80 for a standard of vegan options we had was absolutely outrageous. Most waiters didn 't really understand if you asked them a simple question, all we got is I go and get someone but that someone never came. I never write reviews because opinions do vary, but after this meal I was extremely disappointed with the restaurant atmosphere, attitude and just simply not valuing their customer. There was only one lady that worked there behind the bar that actually was helpful and pleasant."

Spicy Hyderabad

Spicy Hyderabad

➤ 77 Northumberland Ave, RG2 7, Reading, United Kingdom

Indian • Vegetarian • Comfort Food • Delivery Services


"I’m not someone who writes reviews or goes to restaurants for writing review But, I have to write this one. I went there with my friends to have a nice biryani with my friends to my surprise there’s zero hospitality. The egg biryani was like a tawa fried rice, with no taste, no salt served cold, chicken biryani had smelly chicken (which my friend ordered) I can write pages about the entire experience but to cut short Mr Mohan was very rude arrogant and was in a fighting mood, kept talking about how he is fed up with other customers and saying that “I’m here only to complain and to get my money back” no one even should ever use these words for a customer. For me it wasn’t about the money or getting something for free, it was about the experience and evening with my friends, which Mr Mohan spoiled with his attitude and words. He wasn’t apologetic about anything. I paid the entire bill and left the food because its the Worst restaurant I ever visited. Do not visit if you don’t want to be infuriated and ill treated by Mr. Mohan. Editing my review after the response from spicy Hyderabad This is my genuine experience at your restaurant and how I was treated for sharing my experience. There was ZERO hospitality, Mr. Mohan’s behaviour is totally unacceptable, I’m not sure if Mr Mohan is responding to the review and saying unfair. If someone’s shares their negative experience at your restaurant doesn’t mean it’s unfair to you, my entire evening was spoiled because of Mr Mohan’s behaviour, he wasn’t willing to listen and rather blaming me and saying demaning things to me like “Im here to complain, to get something for free etc. sarcastically saying what’s your problem etc etc the list goes on”. I left your place with my friends without finishing the food and paying in full even though Mr. Mohan said he has discounted the price of 1 Briyani after saying all the demeaning stuff, but I insisted and paid the money in full, how do you even expect someone with pride and honour to be treated like this. Do you expect me to keep my mouth shut and not talk about my experience??? Please focus on thinking how customers should be treated and customer services can be improved. Thanks"