"Oh dear. This Café used to be good and I was expecting a pleasurable break with a cup of tea between appointments. The waitress said she would bring the tea to me so I went to sit down. There were empty seats and tables but several of the chairs hadn’t been cleaned so there were lots of crumbs. My tea arrived with a small jug of milk and looked pretty but was tasteless, even after squeezing the teabag. Meanwhile, 2 ladies who saw my tea arrive were twitchy because they hadn’t got their lunch order and one went to ask how long it might be. Apparently they had been there for some time, had already asked once wondered if it would be very much longer. The waitress recited perfectly the order, so it clearly hadn’t been forgotten, She said she « would check« . Bearing in mind that there were less than 8 people in the cafe, the kitchen hatch is just behind the counter and everyone else was just having tea or coffee, it shouldn’t have been hard. When I left, 15 minutes later, their order was still somewhere in the kitchen...No apology, no clue about customer service, no customers looking likely to return. That might explain the empty tables."
