Breaded chicken breast topped with marinara sauce and melted cheeses, served with a side of pasta.
Pizza • Pasta • Drinks • Cheese
"Food tasted good but can’t say it was very fresh. The king prawn appetizer made with frozen prawns (which no one will call King Prawn in size, large sure) was clearly microwaved, it was steaming in the middle and there was spatter on the side of the bowl. It was also the same sauce they used for the arrabbiata. Which again, tasted fine but not very fresh. It was microwaved and so the pasta had a weird texture, the chicken pieces in it were quite bland but cooked properly. We also had the bolognese which was honestly so disappointing, you’d think an Italian restaurant would be able to do a good bolognese. But it was extremely greasy with a pool of oil at the bottom of the plate and there was barely any sauce, the mince was pretty dry. Cloudy lemonade did not taste much of lemonade. It was the same color as fresh cloudy apple juice. And it tasted like it was lemonade mixed with that. Quite strange. Service was very good though, the servers were friendly and attentive."
Pizza • Pasta • Steak • Italian
"Not a fan. The food here is bland and unimaginative. We used to eat here while waiting for films to start. Never really liked it, but they used to have a bacon and avocado salad that was ok. That's gone now. The atmosphere is loud and chaotic, they play this horrible song whenever it's someone's birthday. This wouldn't be that bad except everyone brings their kids there for birthdays, so the song blares out every half an hour or so. It's mind numbing. They appear to be aiming for Italian American themed food, but are falling desperately short. Maybe had Chef Boyardee opened a chain restaurant, this is what it would be. In short, if you like the food at Chuck E Cheese, but are put off by animatronics, this place is for you."
Kebab • Cafés • Pizza • Mexican
Pasta • Pizza • Steak • Italian
"I was disappointed that I had made a reservation online and received confirmation, but when we arrived at the restaurant, they could not find any record of it. However, they managed to find a table for us and the service was good. However, when our server was bringing us the bill, he was interrupted by someone who I believe was the manager. Despite explaining that he was busy, he was made to clean another table while the manager waited to set it. As a result, we had to wait longer to receive our bill. When our server finally brought it to us, he was embarrassed and apologized, asking if the manager was right to make him deal with the vacant table before bringing our bill. We expressed that we felt the manager was in the wrong. This was disappointing and it overshadowed our dining experience.incerely, Ian Williams"
Cafés • Kebab • Seafood • Asiatic
"I really enjoy this quaint and charming old-fashioned restaurant. The food is always delicious and the staff is very helpful, although sometimes a bit slow. It is worth the wait, especially for their fantastic breakfast special once a week."
Pizza • Steak • Pasta • European
"The food at this restaurant is very simple and basic. It's not something I would recommend sharing with friends. The restaurant could definitely improve by using higher quality ingredients and incorporating more flavors."
Wine • Pizza • American
"After I made a reservation through OpenTable, the restaurant had no record of my booking. It was meant to be a surprise for a birthday celebration, and we ended up having to sit at two separate tables (there were six of us). Initially, the restaurant staff was not very accommodating, but after I found the confirmation email for my reservation, they apologized and offered us a bottle of wine, along with a discount on our bill. I didn't share my experience at the time, and I don't think I'll be rushing to return."
Kebab • Seafood • Mexican • European
"Nice little F&B franchise. We've been quite a few times in recent months and after a dip in service and quality, this restaurant has definitely picked up. The food quality is good with increasing choice for vegetarians and vegans which is a plus. The service team are very friendly, especially Lorna, one of the Managers. Please keep up the good work."
Italian • American • Vegetarian
"I found it very calming to dine in this restaurant instead of cooking at home. The food was simply amazing and the atmosphere was beautiful. I would like to thank the team for serving us such excellent food."
Pizza • Steak • Pasta • American
Cafés • Kebab • Sushi • Asiatic
"My experience at the restaurant was terrible. It was a special occasion for us, so we chose to dine at Frankie Benny's. What a mistake that was. The table next to us had drinks spilled by the waitress, and I had to clean it up with napkins as there was little attention to detail. The food was served cold and almost inedible. It was a nightmare experience."
Steak • Mexican • Italian • American
"We arrived at the restaurant only to find that the table we had reserved was not actually booked, despite receiving confirmation. It seems that this online booking service relies on staff at the venue to manually input reservations, which did not happen in our case. I would not recommend using this service and would also caution against booking at Frankie and Benny's through this platform."
American
"I had confirmed my booking with Burton Restaurant on my phone, but it did not go through. Although I had not reserved the preferred table, they were able to accommodate us. It would have been a disaster if it was busy as we were there to celebrate my husband's birthday with 7 family members. It was not a budget-friendly option, and I was quite disappointed with the situation."
Kebab • Pizza • Pasta • Fast Food
"The food was poor. Had to send back because not cooked properly. Staff had also set up a corner of the restaurant just for them to eat. The senior staff looked like they had set up camp there. It looked a bit weird and not very professional. Our waitresses were very good though."
Pizza • American • Vegetarian
"Unfortunately, my reservation did not go through as planned. Even though I showed the lady my booking confirmation email, she could not find it in her computer system. This led to a frustrating wait in an already crowded restaurant, especially with a hungry child in tow."
Pizza • Steak • Pasta • Italian
"The service at this restaurant was terrible. The staff seemed more focused on cleaning tables than on serving customers. We waited for nearly 2 hours just to get our main course and dessert. The desserts were forgotten about, we only ordered one drink, and were not offered any further service. To make matters worse, the desserts were terrible."
Wine • American
"The food at this restaurant was delightful, with new additions to the menu and a warm and welcoming staff. The prices were affordable and the wine list was excellent."
Kebab • Mexican • European • Vegetarian
"service was amazing, fast eating and drinks. we had a great waitress called nell when we made a spillage and a glass broke through falling she was very nice and friendly and fast had it sorted out and even gave us a fresh drink. we had a birthday cake and she was also very good with this thank you nell"
Pizza • Italian • American • Vegetarian
"I had a fantastic dinner tonight! The entire staff was incredibly friendly and welcoming, especially Kerry, who was outstanding! The food was delicious; we tried the pasta and pizza deal, which included three pasta dishes and a choice of an amazing pizza for just £23. Everything was absolutely incredible! We also enjoyed the waffles for dessert, which were delightful. Overall, this place is a hidden gem! If you're considering going, you definitely won't be disappointed. I give it a 5/5 and will definitely be back!"
Italian • Brazilian • Breakfast • Vegetarian
"The service we received was excellent; our server was patient as my wife, our 3-year-old son, and I made our selections for drinks and meals. He made my son's meal a priority since he was very tired and returned quickly with our orders. Unfortunately, we were not satisfied with the food. I ordered the crispy chicken hamburger, but the chicken breast was bland and greasy, as if it had been deep-fried in lukewarm oil. My wife's pasta was decent but not exceptional. My son barely touched his cod, baked beans, and corn. However, given how tired he was, I'm not sure whether it was the food or his fatigue affecting his appetite. I've dined at Frankie & Benny's at other locations like Tamworth and Norfolk and have generally enjoyed the meals, but the experience at the Stafford branch was disappointing. I cannot recommend this location of Frankie & Benny's."