Frankie Benny's Cardiff St Davids

Bridge Street Arcade, Cardiff, United Kingdom

🛍 Pizza, Pasta, Drinks, Cheese

3.9 💬 38 Reviews

Phone: +442920371972,+442922677273

Address: Bridge Street Arcade, Cardiff, United Kingdom

City: Cardiff

Menu Dishes: 35

Reviews: 38

Website: https://www.prezzorestaurants.co.uk/restaurant/cardiff-st-davids/

"Food tasted good but can’t say it was very fresh. The king prawn appetizer made with frozen prawns (which no one will call King Prawn in size, large sure) was clearly microwaved, it was steaming in the middle and there was spatter on the side of the bowl. It was also the same sauce they used for the arrabbiata. Which again, tasted fine but not very fresh. It was microwaved and so the pasta had a weird texture, the chicken pieces in it were quite bland but cooked properly. We also had the bolognese which was honestly so disappointing, you’d think an Italian restaurant would be able to do a good bolognese. But it was extremely greasy with a pool of oil at the bottom of the plate and there was barely any sauce, the mince was pretty dry. Cloudy lemonade did not taste much of lemonade. It was the same color as fresh cloudy apple juice. And it tasted like it was lemonade mixed with that. Quite strange. Service was very good though, the servers were friendly and attentive."

Full menu - 35 options

All prices are estimates on menu.

Pizza

Wraps

Salads

Pasta

Dessert

Sandwiches

Grills

Calzones - Loaded And Folded

Seafood

Fish Dishes

Chicken Dishes

Do It Your Way

12" Oven-Baked Pizza

Burger

Chicken

Fingerfood

American Food

Entrées

Sides & Add-Ons

Gratins / Cold Appetizers

Harry Harry

I and my partner visited here Valentine's Eve, the staff was so beautiful and we saw asoon we were there!

Address

Show Map

Reviews

Layla
Layla

The service for drinks was quite slow. I inquired about them multiple times, but they only arrived after we finished our meal.


Tara
Tara

This restaurant is a comfortable place with prompt service. I have no complaints about the dining experience—both the children and parents were very happy!


4Tony
4Tony

Great spot! The food was served quickly and the portions were generous. However, it did seem a bit understaffed on the Sunday evening we visited, as a few guests had to wait quite a while to be seated. View menu


3Karolina
3Karolina

The food was great. One waitress had a foul attitude, and was quite rude when we were paying, so we left in quite a bad mood although the food was lovely. The other waiters were ok although they were quite busy so we didn't get much service.


5Jessica
5Jessica

We dined there last night, and our waiter was exceptional. When I accidentally broke a glass, they handled it gracefully and even offered me a complimentary drink to replace it. All the staff were polite, friendly, and went above and beyond to assist us. Unfortunately, I didn’t catch the waiter's name, but he was tall, slim, and had blonde hair.


4Laura
4Laura

I arrived at the restaurant just before lunchtime, around 11:30, because Google indicated that’s when they open. However, upon trying to enter, we were informed that they wouldn’t be opening until 11:45, which wasn't a huge inconvenience. It was quite chilly that day, and we preferred to sit inside, but unfortunately, the gentleman told us he hadn’t had the chance to check his reservation board yet. View menu


1Kevin
1Kevin

Very poor service today 27th Dec 2022 at Prezzo St David’s Centre Cardiff. Had to wait over an hour for our main course. No apology, said we’re busy! I believe they lost our order as other customers who came in half an hour after us were served their food. An apology and offer of a drink while waiting would have helped. Staff were not interested. This is the second time this has happened in the last month. I did not complain last time but felt I needed to this time. Kevin Dickie


Gavin
Gavin

I was very disappointed with our experience at this restaurant. When we arrived, they had a limited menu due to an event at the stadium. Although our food arrived quickly, it was only lukewarm, and our drinks didn’t come until the end of the meal. When we finally received our drinks, they were the wrong ones. Additionally, the restrooms were unkempt and lacked paper. The waitress was very friendly, but unfortunately, that's the only positive aspect I can mention about this place.


2Rush
2Rush

Food tasted good but can’t say it was very fresh. The king prawn appetizer made with frozen prawns (which no one will call King Prawn in size, large sure) was clearly microwaved, it was steaming in the middle and there was spatter on the side of the bowl. It was also the same sauce they used for the arrabbiata. Which again, tasted fine but not very fresh. It was microwaved and so the pasta had a weird texture, the chicken pieces in it were quite bland but cooked properly. We also had the bolognese which was honestly so disappointing, you’d think an Italian restaurant would be able to do a good bolognese. But it was extremely greasy with a pool of oil at the bottom of the plate and there was... View menu

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite. View menu
  • Drinks Quench your thirst with our refreshing selection of drinks, from hand-crafted cocktails and fine wines to non-alcoholic delights, including sodas, juices, and expertly brewed coffee and tea. Perfect complements to your meal!
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.

Amenities

  • Amex
  • Visa Card
  • menu
  • Mastercard
  • menu
  • Diners Club

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"It was the most bizarre experience dining here. First when we arrived in the restaurant, our group set up was that there was someone on each end who was sitting facing an empty chair on the other side of the table. Upon enquiry we understood it was a covid measure, however never had any other restaurants requesting such seating arrangements in the past 20 months. We ordered two split pots, a non-spicy broth for one side of the pot and a spicy broth for the other side. The staff came to confirm that we wanted spicy/non-spicy in each pot. Yes, we said. To our shock when the pots came, one pot was spicy/spicy on both side, and the other was non-spicy/non-spicy on both sides. This was after the staff had came by to confirm that we wanted a spicy/non-spicy set-up, and in the usual situation a person wanting a spicy broth would not have asked for a split pot. We raised this to the staff and were clearly unhappy about it, though did not insist on having the broths changed around. What happened next made it the most awkward and uncomfortable dining experience ever. From where we were sitting, we could hear the owner reprimanding the staff for the error, throughout our meal. We understand mistakes occur and if the owner was unhappy about the mistake and genuinely wanted to apologise, taking the initiative to change the broth to the right setup, or a complimentary drink or dish would have gone a long way. But no, he chose to reprimand the staff within our hearing for the whole dinner (which didn't help the situation one bit and made the experience worse! . We felt sorry for the staff. Even with the hospitality shortage, that was a completely wrong way to help the staff improve, nor help retain them in the long run. I don't remember anything about the food, although photos did show a good range to choose from. At the end of the meal we each received a box of hello panda, which might have helped, if not for the fact they were expired. All in all, would not recommend."