Chocolate Brownie Chocolate Brownie

Rich, gooey chocolate brownie with a fudgy center, topped with a dusting of powdered sugar.

The Broughton Inn

The Broughton Inn

United Kingdom, PR3 5HE, Preston

Steak • Pizza • British • T-bone Steak


"On this occasion, a mixed experience. Met friends at 5pm for drinks. Table already booked for 8pm to dine. Bar busy, tables full of dirty glasses. We were invited to share a long table with another party. I made two trips to the bar with about sixteen empty glasses to make space for new drinks. Great to see the place so busy as it's our only local. My husband and his mates are regulars every Friday night, often on other days too. Unfortunately on this particular visit there was no draught beer or cold white wine. The reason for no hand-pulled beer was “The manager is cleaning the lines”. Yes really!!! Tea-time on December 29th whilst the pub and restaurant were heaving… It gets better!!! “The manager was still cleaning the lines over one hour later”. My husband and his friends drank Guinness, not their drink of choice but they are forgiving chaps. Apparently Howard who had arrived before us ordered a pint of cask beer and when he expressed his dismay at the timing of the line-cleaning was told, “if you don’t like it you can go somewhere else”. When I found my Chardonnay to be quite warm, I went to the bar and asked the barman if there was any “cold” white wine, he mauled my glass and said “it’s been in the fridge”, I replied “but it’s not cold”, he offered to put some ice in it. I didn’t want ice in my wine, it’s supposed to be served nicely chilled without the need for ice to water it down. To my surprise the barman offered to sell me a whole bottle of wine (presumably with a bucket of ice). I opted for ice and a dash of soda in my warm wine. Thinking ahead I asked if there were any other bottles of Chardonnay in the fridge so that I might have a glass of my favourite wine with a meal later on. The barman could offer no assurance, to be fair he seemed a little out of his depth, some further training will resolve this in the future. I attempted to discuss my experience with Johnny the restaurant manager when he came to our table later in the evening, he was uninterested, unapologetic and simply said, “We’ve been busy”. The food was ok, not fine dining but enjoyable and served to a good standard as we’ve come to expect from the Broughton Inn. I still feel disappointed by the shoddy attitude of certain staff members that evening. In the absence of an alternative within walking distance from our homes we will continue to spend our money there but with less enthusiasm than before. My current opinion of the management remains low."

Gables

Gables

14-16 Newgate Street Village Hertford, Hertfordshire SG13 8RA, United Kingdom

Steak • Pasta • Italian • Seafood


"Firstly, I am somewhat amazed at the reviews theis venue has based on our visit on Saturday evening. We arrived 45 minutes early for our table for 4 persons at 7.30pm as I had called ahead at lunchtime asking if they had a bar area that we could sit and select from the menu in advance of being seated in the restaurant. I was given the impression that they had a lavish area for this purpose. However, this was not the case and we were shown to our table on arrival which was probably the worst location in the restaurant that was sparse of diners at that time. I will elaborate on our table location as it made for a negative night. It was a circular table placed in a “gap” between the original restaurant area and what appeared to be an extension to the restaurant. This gap did have curtains that could have been closed which would have curtailed guests and staff squeezing between the wall and one of our chairs but when asked the Owner said he would not close them……. In fairness, “Theo” the Owner did offer the choice another two alternative tables but both were in no better location! We sat and ordered drinks and were provided with menus. The drinks arrived in a timely fashion and were made fine. I also ordered some wine which was decanted and allowed time to breath before being served. The wine was an Amorone but the year did not warrant the price he was charging but nonetheless was quite good. We placed our food order and in doing so I asked if chef would add a simple fried egg to top the steak I had ordered. I was told by Theo that he was down a number of staff on the evening shift and could not provide the egg. How many people would we have needed to fry an egg???? To be honest the whole experience was not worth almost £500.00 even though the food fine. We also found it disturbing the way Theo tried to control the waiting staff this may have been because they were young or new to the role but we felt that the staff did a good job and didn’t need micro managing! I am always curious when a front of house individual, who gives the impression he is in total control, loses the plot mid service. I did tell Theo I would give a poor review and he pretty much dismissed me so I dug a little deeper and it would appear the restaurant has suffered financial issues in the very recent past…….. this information is in the public domaine through Google. All in all we were so disappointed with a venue that appears to have a wealth of happy diners from their reviews……. It’s NOT that good Guys!!!"