Classic Burger Classic Burger

Juicy beef patty, lettuce, tomato, onion, pickles, and special sauce on a toasted bun.

The Crystal Palace Market

The Crystal Palace Market

3-7 Church Road London, SE19 2TF, N9 7SA, United Kingdom

French • British • Seafood • European


"My partner and I had been looking forward to a revisit to The Crystal Palace Market. This was our fourth visit and previously we have enjoyed excellent service and incredible food. The food, as per usual, was excellent... however on this occasion the service really let us down. It was clear that there were some new staff on that night. We had a very lovely new waitress who served us wine, she was honest about it being her 1/2nd shift, but she was very friendly, polite and pleasant. The food came and we got stuck into our meals, great tasting and nicely presented. During the meal though a waiter was taking orders from the table behind, but he was so close to me that I couldn’t even move my elbow to use my fork. I tried to say excuse me but he wouldn’t listen, he took the whole tables orders from that position, I had to lean to my right and put my cutlery down. (He was clearly not a new waiter, as we’ve seen him before) I finished my plate before my partner, who still had a sizeable portion of her meal left. Another different new waitress then approached the table and asked me if I had finished, I replied yes, but before I could say anything more she cleared my plate and was about to clear my partners. We had to stop her, but by that point she’d already taken my plate and the rest of our side order off the table, so we had to ask her to put the side back on the table. She apologised but it slightly tainted the end of the course. We then decided to have a post meal cocktail instead of dessert. Another 3rd clearly new waiter took our order, nervous, but polite enough. Our cocktails came, but it was clear that mine had been made without the crucial ingredient (the alcohol) I ordered an old fashioned, but all that was in the glass was sugar syrup and bitters. I used to work at a cocktail bar during my early 20s and an old fashioned is one of my preferred choices, so I knew for a fact that it had been missed. I caught the eye of the waiter who’d previously leant over me and explained the situation. He immediately tried to argue rather than apologise, sniffing it before shrugging his shoulders. I again said that I was sure there was no alcohol in the drink and if I could get a new one. Begrudgingly he took the drink back. It took a while for the replacement to be brought back, but again instead of apologising, he just said ‘I’ve smelt it this time, there’s some in this one’. A tainted experience unfortunately, we probably won’t be returning soon. When you pay £60 a head you expect much better service. There was no option given to exclude the tip either."

The Live Lounge

The Live Lounge

9 The Friary, CF10 2AQ, Cardiff, United Kingdom

Curry • Salads • Pasta Selection • Pizza 12" Stonebaked


"Good night until the manger (girl) came over told us our table was booked we happily moved, she then felt the need about an hour later to come over and give one of my friends a mouthful and telling her she would be banned for life if it wasn’t for the fact it was Xmas, banned for what I have no idea. She the. For the next 40 mins or so stand in the stairs staring at us, unsure why. Before we left I did go over and ask her why she felt the need to speak to me friend the way she did, I asked her name, to which she replied yiyr banned for life and called a bouncer even though I was already leaving, while out side even the bouncer was a little confused as to why she called him. I will be calling the bar to contact the owner as this girl was clearly on power trip. Very strange behaviour from a so called manager, not really convinced she was the manager the way she acted and if she is I think the higher management need to check there cctv at the way she treats customers. Very very un professional young girl on a power trip . Was told I was banned for life for simply asking why she felt the need to speak to my friend the way she did and ask her name. Been several times before no issue, this year the music was poor, not the atmosphere that is normally there, again probably down to the poor management, even the bouncer was a little confused and agreed she was on a power trip and liked to be little women. All I can say is if your reading this, karma always comes around, you get treated the way you treat others, and I pity you as you must be a very unhappy person"