Juicy beef patty, melted cheese, lettuce, tomato, and pickles on a toasted bun.
Cafés • Kebab • Pizza • European
"On arrival we informed the hostess that we had an offer that was a meal and a drink for £5.99 , she told us it was only for a meal but we told her the offer included a drink and showed her the offer , she again said it was only for the meal but would ask her manager , she came back and told us that the manager had said the same that it was only for a meal , I showed the manager the voucher and she said she would go and check the terms and conditions , she came back and told us we were actually right , we had an email with the headlines “ Meal and a drink for £5.99” It made us feel very uncomfortable and we could not wait to leave !"
Pizza • Pasta • Italian • American
"we have eaten many paints in this restaurant in recent years, but it seems to us that the service and restaurant itself is getting worse and worse! first, on our last visit the host said that our booking was not registered over open table to the luck that we had lucky that another couple had canceled so that we had their table. it took a very long time to serve our main course after we finished our starters, I had to ask the times where that was eating, and every time we show a cinema to get, we had booked the restaurant for an hour and a half before we had to leave so that it was much time to serve our food and have eaten for us. the chicken pasta was bland and tasteless, so was hardly eaten. finally, the music in the restaurant was played so loud that we had to scream to have heard us; not what they would expect in a restaurant. we will not come to visit there for a long time!"
Pizza • Pasta • Steak • Italian
"I haven't been to a Frankie & Benny's in years, so my girlfriend and I decided to have dinner there tonight. I started with mozzarella sticks, which were good, and she had cheese bacon potato skins, which she enjoyed, so we were off to a good start. I ordered a margherita pizza and she ordered bolognese. However, the cheese on the pizza was hard, congealed, and plasticky (definitely not mozzarella), so I had to pick a lot of it off. The pasta in the bolognese was a strange brown color instead of a red tomato sauce, and my girlfriend thought it tasted odd (some of the pasta was also congealed). We also ordered loaded lava fries, which arrived dry with no sauce, so I had to send them back to be made properly. The total bill came to nearly £50, but luckily they accepted my blue light card, so we got a 20% discount. If it weren't for the discount, I would have been even more displeased. We definitely won't be returning, so save your money and go somewhere that serves better quality food."
Wine • Beer • Brunch • Italian
"I celebrated my daughter's 5th birthday at Frankie and Benny's after another restaurant wouldn’t allow for a mascot or any of the party elements I had planned. They immediately agreed to accommodate everything, and my little girl had a fantastic birthday. We made quite a mess, but the staff was incredibly friendly and helpful, allowing us to fully enjoy her special day. I want to give a special shoutout to Jenny and Gemma for their exceptional service. I highly recommend this place if you're looking for a welcoming atmosphere for a children's party. Thank you!"
Soup • Pizza • Coffee • Italian
"My family and I visited this restaurant yesterday 17/6/23 our server Elif was welcoming, polite, and attentive. We had a very pleasant meal, served in good time..it was very well presented, and lovely and hot! We ordered drinks as well as jugs of water.. we were all very warm! The restaurant was very pleasant to sit in with the air on working well to keep us cool and comfortable.. After our food arrived I specifically asked for some coleslaw.. and I later learnt that the manager had sourced some from a neighbouring restaurant as they were sold out! I was truly blown away by the lengths that the staff went to to make our experience as enjoyable as it was! It’s hard to find a restaurant now-a-days where you can go and have such a lovely overall experience! The team went above and beyond and I feel they need recognition for their hard work! This is not the first visit we made.. and due to a pleasant experience the first time, we returned and the standard was just as good! Special mention for Gerald, thank you so much for the slaw! Hugely appreciate the effort you went to! Exceptional team at F&B Cribbs! Highly recommend anyone considering a trip! You won’t be disappointed!"
Pizza • Steak • Asiatic • Fast Food
"Came in for a meal after a trip to trafford Centre. Really fast service, nice food, decent prices. Kids meals are a very generous size, even the smaller bites! Love that they gave kids colouring sets and also really liked that steak was on the kids menu, I’ve got a 5 year old who is a huge fan of steak but normally can’t order it as a child. Only thing I didn’t like was the strawberry and lime ice cream cake because it tasted like a frozen cheesecake but that’s down to personal preference. Service: Dine in Meal type: Lunch Price per person: £10–20"
Cafés • Kebab • European • Vegetarian
"The food is top-notch, the cocktails are beautiful, the staff is friendly, and there is a wide selection of menu options. The service is very fast, and everything is cleaned up quickly. They even provide activities for children to do while waiting for their meals. I will definitely be visiting again."
Pizza • Vegan • Italian • American
"I was well impressed with this restaurant. I usually eat at F&B..and I really quick understand the differences between food and taste, between restaurants. I know also what is the standard for F&B. Bad service you keep to remember and will not make you a returning customer. This is the only restaurant in a 100 miles radius I never complained or my food was never raw. I also appreciated on my last visit a lady who was cleaning she looked more from management as she didn’t had an uniform, setting a good example in cleaning for her employees and customers by cleaning tables very thoroughly, all the spots covered. Well impressed by that especially as I work with Covid patients and I know how important is to be infectious free. The separation areas they build are important as well. The lady who was cleaning I didn’t manage to see her badge as she is a fast walker but she had a colourful mask , the only one who was actually wearing one and yes I know you can choose if you want to wear them but still for me was important as she was trying to protect others in a close environment with covid roaming around everywhere. I held myself for over 2 weeks to write this review as I was to busy but like I said I will be a returning customer.Kudos to her ! Kudos to all managers who are setting the bar high and lead by example! I eat here roughly every 2 weeks and I’m always very well treated. My favourite restaurant, if 10 stars were to be available, 10 stars from me! From the 3 restaurants that Sheffield has, this is by far the best one! Keep it up, guys!"
Pizza • Steak • Pasta • Italian
"I went to this restaurant for my birthday with some friends and we received amazing service! The server offered us drinks before we even sat down and checked for any allergies. This level of attention to detail was fantastic and something I had never experienced before. Additionally, the presentation of our meals was extraordinary, like a work of art! We will definitely be returning to this restaurant."
Kebab • Cafés • Seafood • European
"After booking a table well in advance, arrived at the restaurant to be told we didn’t have a booking. We were then placed at a table and a waiter, who can’t speak or understand English, took our drinks order. Having placed the drinks order, we waited in anticipation for it to arrive, when the wine and beer arrived there was one beer short. Having waited we then had to go to the front and ask for it. The waiter then got totally confused and brought more beer than was requested anyway that was sorted. We order the spicy wings that is advertised with a blue cheese dipping and of course get told there is no blue cheese dipping . The main meal seemed to go off without problems. However, we had to continually ask for the empty glasses to be removed to make place for the plates. Then we get to dessert where a restaurant doesn’t have cream to make an Irish Coffee. So all in all Frankie Benny will not see us there again"
Vegan • American • Breakfast • Vegetarian
"It was what you expect from a F&B's. The staff were very courteous and the food was of good quality. I do think it's quite expensive for what it is but I did have a voucher for 25% off total bill that made it better value. We were placed near the door to the toilets and as such could smell a faint hint of them everytime some opened the door to use them."
"On Thursday 25th May 2023, I dined with a group of friends at a restaurant. The food was excellent and our waitress provided great service. We all enjoyed our meals and had cocktails, but unfortunately, I experienced some health issues due to the high sugar content in my drink. The Manageress, Katie, was incredibly helpful and made sure I was well taken care of before leaving. She even followed up with a phone call the next day to check on my wellbeing. Katie's exceptional customer service exceeded my expectations, and we will definitely be returning to this restaurant in the future, although I will be avoiding cocktails."
Pizza • Asiatic • Italian • European
"I have been to this restaurant twice as a vegan and have always been delighted. The beet burger is absolutely delicious, and the Mediterranean salad is a perfect choice for a light and refreshing meal. I would also strongly recommend trying the chocolate fudge cake. It has always been my favorite dessert, and I was overjoyed to see it on their vegan menu."
Steak • Pizza • Pasta • Italian
"I recently dined at Francie Bennys in Coventry and it was absolutely terrible. Let me tell you a joke – I would have been better off going to Burger King instead. I ordered a cajun chicken sandwich which came with fries and coleslaw. When the food arrived, the coleslaw was soggy and I couldn't even bring myself to eat it. The portion of fries was so small, I could count them – there were exactly 23. The chicken sandwich was also disappointing as it was served stone cold. It seemed like they had just reheated a pre-cooked chicken breast in the microwave for 20 seconds before serving it. The sandwich cost £9.95 and a coke was £2.10, making a total of £12.05 for a meal that even a dog wouldn't want to eat. I didn't want to cause a scene by complaining, but I definitely won't be returning."
Pizza • Pasta • Steak • Mexican
"I don't often go to eat, but I love frankie bennys. at the various locations I can go and it is always a tasty bite. eating is nice and my two children ate for free. they have great cocktails and the service is friendly and fast. I would like to distinguish at least a few workers petronella and sam who made our visit even more pleasant. if they don't have to pre-book they might have to wait for the table, so better to make calls in advance. I have no complaints and my family loves it."
Pizza • European • Fast Food • Vegetarian
"Made a booking for 7pm as wasn’t sure how busy it would be and didn’t want to be turned away. Arrived 6.50pm and taken straight to table. 7pm drinks order taken. 7.20pm food order taken. Meal didn’t arrive until 8pm. Food was great and just what we ordered however the long wait ruined the enjoyment. It looked like a lot of take away orders were being prioritised above sit ins which is a disappointment. We had made the effort to attend in person and would have gladly spent more money here but the wait put us off. I wouldn’t rush back here and I wouldn’t recommend to family and friends as I wouldn’t want them to be disappointed. Sad to think that higher management may see a decline in footfall and close store because of this but the truth is people do wish to visit for a sit in meal but the poor service is off putting."
Cafés • Pizza • Italian • American
"Went in for an early dinner at 11.30am, but were told they don't take orders for dinner until 12pm. We just sat at a table, had drinks and chatted for a bit so it wasn't a problem. I had macaroni cheese with bacon and my nephews ordered off the kids menu. Good selection on the kids menu, usually it's about four things, but there's had a much larger choice which was good. My Mum had the caeser salad. Food was very tasty and came in good time. The lady who served us was chatty, friendly and very smiley. Good experience all round."
Pizza • Steak • Pasta • American
"Despite a disastrous start to our evening at another restaurant, we decided to try Frankie and Benny's. We were warmly welcomed by friendly staff and the food was exceptional. The Georgian server who attended to us went above and beyond to ensure we had a great dining experience. Thank you!"
Cafés • Mexican • European • American
"Had recently seen posts on Facebook regarding this restaurant having new management and thought we'd pop in pre-film. Visited on Saturday night (7th May) with my family, booked a table well in advance, were greeted very nicely upon entry which always makes things a lot nicer. Upon seating we noticed that something wasn't quite right, the restaurant was pretty much full, the most full we've seen it in a long while to be honest, partway through us ordering our drinks the manager went into the kitchen we assumed to speak with his kitchen team, he didn't come back out through the duration of our meal. We could see the cooks trying their hardest and we knew that the wait on our food would be a while. Me and my daughter watched the cooks and observed the team, working in hospitality myself I am more aware, filling in for one another. The place where the manager was somebody had replaced, another manager was speaking to tables. In summary, we waited long, but we knew about it in advance, the food was good when it eventually came, the manager did come around towards the end of our meal and spoke to us at length regarding the issue that had led to the events and his honesty was refreshing, the team were obviously strained however there were still smiles, sounds of laughter, overall the service was great, food was good, communication was brilliant. The only negative was an older couple at the entrance being extremely rude when told they couldn't be seated, which the female manager dealt with very well may I add. Will return for sure. Well done!"
Pizza • Kebab • Seafood • Mexican