Juicy beef patty, melted cheese, lettuce, tomato, and pickles on a toasted bun.
Cafés • Kebab • Asiatic • Fast Food
"On arrival we informed the hostess that we had an offer that was a meal and a drink for £5.99 , she told us it was only for a meal but we told her the offer included a drink and showed her the offer , she again said it was only for the meal but would ask her manager , she came back and told us that the manager had said the same that it was only for a meal , I showed the manager the voucher and she said she would go and check the terms and conditions , she came back and told us we were actually right , we had an email with the headlines “ Meal and a drink for £5.99” It made us feel very uncomfortable and we could not wait to leave !"
Pizza • Pasta • Italian • American
"We have eaten many times in this restaurant in recent years, but it seems to us that the service and restaurant itself is getting worse and worse! First, on our last visit the host said that our booking NOT about Open Table fortunately we were happy that another couple had canceled, so we had their table. It took a very long time to serve our main course after we had finished our appetizers, I had to ask the staff 3 times where the food was, each time it was explained that we showed a cinema to get, we had booked the restaurant for an hour and half before our departure, so it should have been a lot of time to serve our food and have eaten for us. The chicken pasta was bland and tasteless, so hardly was eaten. Finally, the music was played so loud in the restaurant that we had to scream to have heard us; not what you would expect in a restaurant. We won't come to visit there for a long time!"
Pizza • Pasta • Steak • Italian
"We'd originally tried an independent place but turned out the great vegan menu on their website was no more available, so last minute trip to a chain. We were served really quickly, and I think their vegan options were different to last time I'd been. I went for lots of vegan cheese options. Nearly £13 for a pasta dish felt a bit much, but it was filling with lots of flavour and loaded with more than just tomato sauce. The dessert was very sweet and rich; I'd share one next time."
Wine • Beer • Brunch • Italian
"I celebrated my daughter's 5th birthday at Frankie and Benny's after another restaurant wouldn’t allow for a mascot or any of the party elements I had planned. They immediately agreed to accommodate everything, and my little girl had a fantastic birthday. We made quite a mess, but the staff was incredibly friendly and helpful, allowing us to fully enjoy her special day. I want to give a special shoutout to Jenny and Gemma for their exceptional service. I highly recommend this place if you're looking for a welcoming atmosphere for a children's party. Thank you!"
Soup • Pizza • Coffee • Italian
"We visited Frankie and Benny's yesterday and had a very enjoyable lunch,the service was excellent from two very friendly and helpful waitresses called Megan and Melody.Nothing was to much trouble.The food arrived in a very short time.The Restaurant is very clean and tidy but more than has a good atmosphere.The bathrooms are well maintained.I highly recommend this place. Food: 5"
Pizza • Steak • Asiatic • Fast Food
"absolutely horrific from beginning to end. we had our 2 year old son with us, which means that meal times in the regular are made quite fast as we get the food at once and he eats quickly. not this time! we were there about 2 hours because of the shocking service. it wasn't busy and it seemed to be more employees than customers, so there was simply no excuse. highlights included: the woman asked for a j20, was brought quite another drink. small child received a color leaf and then said there were no crayons to use. he asked that all foods (beginners and main things) be brought out at the same time, we got the adult starter after about 20mins. no sign of the rest of the food. the adult starter was then deleted, and 20mins later the rest of the food arrived, including the child starter?! margherita pizza had practically no cheese on it and was flat cold, took a bite and sent him back what I have never done before! the replacement had a little more beeping, but still quite naked. had to remind the waiter several times to get cute. to dessert we ordered a coffee and an ice cream. nothing came up for over 20 minutes, we chased it up. then they brought the ice and ice. No sign of coffee at the place where we 'd finish the other desserts. I went in and canceled so we could go. the only plus point was when I asked to pay so that we could go, the waiter tried to serve the cashier and "pressed the wrong taste '. he went to another, until with a colleague, after 5mins of the head scratches, he then gave me a bill for. £9.70! Not bad for a three cursor meal for three of us with drinks. I paid and went, thought they had something for the terrible service, but about the reflexion and no one said everything I think they just messed up the bill. probably the worst culinary experience I've ever had, pathetic simply because we had a nice day and the sun seemed."
Pizza • Vegan • Italian • American
"After I had a series of bad visits in our local francie and benny filialen, I was reserved to visit. after an evening event in sheffield arena, this was the only place where we could get a table. I can't believe how different it was at our earlier visits in our local. the coworkers were all excellent. they were helpful and dedicated and attentive. we fought to decide what to eat (supply for the waitress who came 3 times to our order as we lasted so long) so ordered to share several dishes. the whole food was hot and served in good time. beautiful crispy fries. the chicken parmigiana was huge and served both with a good part of spaghetti and fries. very tasty and a good coating of brotkrust with exactly the right amount of sauce. really enjoyed the bacon kartoffel skins and acid cream. my daughter had a burger who looked very nice, but she totally defeated her when it was quite big. I was honest about the quality of food and how different this experience was for others. we had a couple of cocks. the blueberry crucifixion was amazing. really refreshing and a nice fizz. the prices of the mocktails felt very reasonable, and a good selection on the menu. perfect for drivers or non-trinkers who want something more beautiful than a soft drink. a very pleasant meal and excellent evening. still shocked how different and inconsistent 2 restaurants can be from the same chain. we'll see you next time in sheffield. well made frankie and benny’s entertainment center"
Cafés • Kebab • Pizza • Mexican
"We brought a group of 60 children and 7 staff members to have dinner at Frankie and Benny's in Peterborough (Fengate) and we were extremely impressed by our experience. It can be challenging to have so many 10 to 11 year olds in a restaurant, but we can honestly say that the 2 hours we spent there were fantastic. The food was excellent, it arrived quickly, was served efficiently, and was absolutely delicious. The staff went above and beyond to ensure that every child had a great time, and the adults were also very impressed. Every member of the staff worked tirelessly, particularly 'Ben' who made a great effort to engage with the children and talk to them. The complimentary Pokémon cards given to the children were a nice touch as well! 10/10 service! Thank you."
Kebab • Cafés • Sushi • Mexican
"Made a booking for 7pm as wasn’t sure how busy it would be and didn’t want to be turned away. Arrived 6.50pm and taken straight to table. 7pm drinks order taken. 7.20pm food order taken. Meal didn’t arrive until 8pm. Food was great and just what we ordered however the long wait ruined the enjoyment. It looked like a lot of take away orders were being prioritised above sit ins which is a disappointment. We had made the effort to attend in person and would have gladly spent more money here but the wait put us off. I wouldn’t rush back here and I wouldn’t recommend to family and friends as I wouldn’t want them to be disappointed. Sad to think that higher management may see a decline in footfall and close store because of this but the truth is people do wish to visit for a sit in meal but the poor service is off putting."
Pizza • Steak • Pasta • Italian
"I went to this restaurant for my birthday with some friends and we received amazing service! The server offered us drinks before we even sat down and checked for any allergies. This level of attention to detail was fantastic and something I had never experienced before. Additionally, the presentation of our meals was extraordinary, like a work of art! We will definitely be returning to this restaurant."
Kebab • Cafés • Pizza • Mexican
"After booking a table well in advance, arrived at the restaurant to be told we didn’t have a booking. We were then placed at a table and a waiter, who can’t speak or understand English, took our drinks order. Having placed the drinks order, we waited in anticipation for it to arrive, when the wine and beer arrived there was one beer short. Having waited we then had to go to the front and ask for it. The waiter then got totally confused and brought more beer than was requested anyway that was sorted. We order the spicy wings that is advertised with a blue cheese dipping and of course get told there is no blue cheese dipping . The main meal seemed to go off without problems. However, we had to continually ask for the empty glasses to be removed to make place for the plates. Then we get to dessert where a restaurant doesn’t have cream to make an Irish Coffee. So all in all Frankie Benny will not see us there again"
Coffee • Italian • American • Ice Cream
"So far so good... ordered the calamari for A and Mushroom Alfredo for Moi! The calamari is beautiful and tender not an ounce of chewiness. The Alfredo was just the right balance and the mushrooms were lovely and earthy and fresh tasting! We will check back in with our main course!Main course for A was the lamb shank and mine was the new recipe Meatballs. I'm still giving 5 stars because it all was lovely the new meatballs were a bit of a weird combination of lemon herbs and pork with the meaty ragu sauce but I got used to it the more I ate. A's lamb shank was glorious!Tom W was really attentive, friendly and welcoming and it looked to be well organised."
Vegan • American • Breakfast • Vegetarian
"It was what you expect from a F&B's. The staff were very courteous and the food was of good quality. I do think it's quite expensive for what it is but I did have a voucher for 25% off total bill that made it better value. We were placed near the door to the toilets and as such could smell a faint hint of them everytime some opened the door to use them."
"We tried four different restaurants to reach Suffolk foodhall, Oyster, Harvester, all too busy on a Saturday morning 10:00 and then my daughter suggested, try Frankie and Benny's. I wish we had tried Frankie and Benny's first, and they were really quiet. He went in. We ordered the food. Quickly got out. The staff is beautiful, beautiful atmosphere. I didn't know it was still open and food came out. Breakfast was delicious for £10.50 full English breakfast eggs. Sausage Toast black pudding beans mushrooms all beautiful Bacon was beautiful. There were 11 of us. The young lady who served us was really beautiful. I couldn't do enough for us. We sit and look around. Really good. Good atmosphere if you want something nice to eat and good atmosphere. good, clean experience. Try honestly and Benny is still open. Still good food well enjoyed it"
Pizza • Steak • Pasta • American
"Despite a disastrous start to our evening at another restaurant, we decided to try Frankie and Benny's. We were warmly welcomed by friendly staff and the food was exceptional. The Georgian server who attended to us went above and beyond to ensure we had a great dining experience. Thank you!"
Pizza • Pasta • Steak • Mexican
"I don't often go to eat, but I love frankie bennys. at the various locations I can go and it is always a tasty bite. eating is nice and my two children ate for free. they have great cocktails and the service is friendly and fast. I would like to distinguish at least a few workers petronella and sam who made our visit even more pleasant. if they don't have to pre-book they might have to wait for the table, so better to make calls in advance. I have no complaints and my family loves it."
Pizza • Italian • American • Vegetarian
"We visit Frankie Benny's fairly regularly, and are always fairly pleased with the service and food provided. Just lately, we have been having to wait for a table, and have noted that others seem to get seated prior to us for no apparent reason, so I chose to pre book a table in order to negate the wait I was totally unimpressed with the waste of time that Open Table were the booking wasn't known to F B's, and the entire thing was a waste of my time F B's GOOD, Open Table RUBBISH"
Steak • Pizza • Pasta • Italian
"I recently dined at Francie Bennys in Coventry and it was absolutely terrible. Let me tell you a joke – I would have been better off going to Burger King instead. I ordered a cajun chicken sandwich which came with fries and coleslaw. When the food arrived, the coleslaw was soggy and I couldn't even bring myself to eat it. The portion of fries was so small, I could count them – there were exactly 23. The chicken sandwich was also disappointing as it was served stone cold. It seemed like they had just reheated a pre-cooked chicken breast in the microwave for 20 seconds before serving it. The sandwich cost £9.95 and a coke was £2.10, making a total of £12.05 for a meal that even a dog wouldn't want to eat. I didn't want to cause a scene by complaining, but I definitely won't be returning."
Cafés • Pizza • Italian • American
"Went in for an early dinner at 11.30am, but were told they don't take orders for dinner until 12pm. We just sat at a table, had drinks and chatted for a bit so it wasn't a problem. I had macaroni cheese with bacon and my nephews ordered off the kids menu. Good selection on the kids menu, usually it's about four things, but there's had a much larger choice which was good. My Mum had the caeser salad. Food was very tasty and came in good time. The lady who served us was chatty, friendly and very smiley. Good experience all round."
Cafés • Pizza • Mexican • American
"Had recently seen posts on Facebook regarding this restaurant having new management and thought we'd pop in pre-film. Visited on Saturday night (7th May) with my family, booked a table well in advance, were greeted very nicely upon entry which always makes things a lot nicer. Upon seating we noticed that something wasn't quite right, the restaurant was pretty much full, the most full we've seen it in a long while to be honest, partway through us ordering our drinks the manager went into the kitchen we assumed to speak with his kitchen team, he didn't come back out through the duration of our meal. We could see the cooks trying their hardest and we knew that the wait on our food would be a while. Me and my daughter watched the cooks and observed the team, working in hospitality myself I am more aware, filling in for one another. The place where the manager was somebody had replaced, another manager was speaking to tables. In summary, we waited long, but we knew about it in advance, the food was good when it eventually came, the manager did come around towards the end of our meal and spoke to us at length regarding the issue that had led to the events and his honesty was refreshing, the team were obviously strained however there were still smiles, sounds of laughter, overall the service was great, food was good, communication was brilliant. The only negative was an older couple at the entrance being extremely rude when told they couldn't be seated, which the female manager dealt with very well may I add. Will return for sure. Well done!"