Coke
Pollen Street Social

Pollen Street Social

8-10 Pollen Street London, W1S 1NQ, w1s 1na, United Kingdom

Beer • Wine • British • Creative


"I have eaten twice in the pollen street social. once for business lunch and once for personal dinner. the youngest is the personal dinner. I wouldn't eat here again if no major changes were made. I expect more from a michelin star restaurant that invites top dollar/pound for their food/service. two tasting menus and weinparing cost us only over £400 $551,) which it was not worth at the end. my biggest problem with pss is that her plant-focused tasting menu is vegetarian and vegan can be made by exclusion of ingredients. why not be kreatiw and add different ingredients, or offer a vegan menu overall? most items on the tasting menu repeated ingredients and taste from previous curses. many of the aromen used was an acidic lemon flavor that was good for a plate but very old got later. the only unforgettable cure for me was the pea risotto that might have been amazing if they replaced the excluded ingredients with something else. the lack of creativity for vegan dishes was disappointing. we were drilled through eating and actually quite bored all the time, as the dinner took 4 hours that asked us for the bill, so we could go at the end. Finally the person I was fed with did not get the vegan menu and the first portion was a afternoon tee irritating, the restaurant put both the non-vegan and vegan items on the same servier plate. I had a big problem with it, but they insisted it was good. one of the objects served with the afternoon tea was identical to the non-vegan version and those clowns who told me everything were completely wrong. my dining room partner ate fortunately the article of his side first and knew that he had the wrong one and that they put the non-vegan on my side. the personal was not susceptible to us when we told them that they screwed up and the non-vegan product on my side and the vegan product on the other - no excuses from the restaurant. that was irritating. I recommend you to separate her when she eats here with a non-Vean. lunch in January 2020 the vegan tasting menu for lunch was much smaller, but the service lasted one more. hopefully they will get with the times that veganism is given huge in london."

Frankie Benny's

Frankie Benny's

Units 20-21 High Cross, LE1 4SA, Leicester, United Kingdom

Pizza • Pasta • Steak • Italian


"Came to Frankie and Benny’s on Thursday evening with a friend. There was only 3 other tables in the entire restaurant and looking back it’s easy to see why! Signs on the tables suggested app service but when trying to use this and type in our table number, error message kept coming up saying there was no account open on our table. Waited another 10 minutes for someone to acknowledge us and take our drinks order. After eventually ordering food, we waited around 10 minutes for starters. My friend said her potato skins tasted frozen and weren’t very nice, and my crispy squid was a soggy mess. For mains, my friend had chicken parmagiana which she said the pasta was bland and chicken was cold in the middle. I had carbonara and paid extra for chicken to be added as a topping. Well… ive had nicer carbonaras from the supermarket ready meal shelf. The whole dish was obviously from frozen, the chicken was diced into tiny cubes with a weird texture and the sauce was bland. Our onion rings and corn cobs that we ordered as sides were cold. We never received a checkback and even when the waiter (a young man who seemed like he didn’t have a clue) came to clear our full plates (we both left almost the entire meals) he didnt even ask if everything was okay or seem curious as to why we left the food. Paid the bill but will never return to frankie and bennys, we heard the table next to us complaining amongst themselves that the food was bad as well. Frankie and benny’s used to be a nice restaurant, always seemed to be fresh and was always busy. But now it’s a sad excuse for an italian american restaurant. The menu hosts some of the simplest things to cook (pasta, rice etc) but the chefs can’t even seem to do this from fresh. Two of the chefs, a man and woman were too busy canoodling and flirting in the kitchen to be cooking any food anyway. Absolutely awful and a total waste of time and money."

Frankie Benny's Chester

Frankie Benny's Chester

Greyhound Retail Park, Cheshire West and Chester, United Kingdom

Pizza • Cafés • Kebab • Steak


"I’m absolutely disgusted to have visited this restaurant and to be asked upon arrival if I have any allergies, to which I responded yes and explained I cannot eat onion or garlic. I then went on to order the carbonara and asked the waitress to confirm with the chef that there is no onion or garlic in the sauce, to which she said she cannot check. The host who seated us explained she would let the chef know of my allergies so I’m unsure what the difference is. Surely the person who is cooking the food within the kitchen is able to advise what ingredients is in the dish. I was informed this is company policy and they can’t check the packaging, however when I visited the Cheshire oaks restaurant the waiter was incredibly helpful and checked the packaging of the chicken for me to assist. I feel discriminated against for having allergies, that are totally out my control. I was told by the waitress that she is protecting the company’s reputation as you would be liable if she checks… what would make you more liable is if I order something after telling you of my allergies and then I have a reaction. You seriously need to rethink your policy. Every other restaurant I ever visit will adapt their dishes to suit my allergies, as should all food establishments. I was told you will only confirm the top 14 allergens… as though people with all other food allergies are irrelevant! I have never been made to feel so discriminated against in my life. Disgusting!"