Grilled corn on the cob, seasoned with butter, salt, and a hint of lime.
Pizza • Cakes • Italian • American
"I am a frequent visitor to Frankie and Benny's in Newcastle, going to this branch a little less frequently than the brnach at the Gate, which is in a far better location near the cinema. This branch feels a little smaller and less private inside, with big glass windows overlooking a busy street.This restaurant chain is classically Italian in flavour, playing non stop easy listening style songs, lots of Sinatra too, as you eat. the decor is done very well, with murals depicting the history of the restaurant's owners.The menu is typical Italian with a personal edge, dishes like Mama's cheese bake' and New York cheesecake' spring to mind. It is done in an attempt to transport you into a different time and place. The food is always tasty and wholesome. Pizzas have a fresh vegetable base, no fake cheese or pizza sauce here. Dishes are always well cooked and done to personal specification.This branch always provides less in portion to the one at the Gate, for some reason, but this is my only complaint. The staff here are friendly, student hip-hop types who are quick to serve, happy and talkative. Great menu for kids and adults alike. Prices are reasonable but a little higher than similar pizza outlets, but worth it for the environment you eat in."
Pizza • Pasta • Steak • Italian
"Not a fan. The food here is bland and unimaginative. We used to eat here while waiting for films to start. Never really liked it, but they used to have a bacon and avocado salad that was ok. That's gone now. The atmosphere is loud and chaotic, they play this horrible song whenever it's someone's birthday. This wouldn't be that bad except everyone brings their kids there for birthdays, so the song blares out every half an hour or so. It's mind numbing. They appear to be aiming for Italian American themed food, but are falling desperately short. Maybe had Chef Boyardee opened a chain restaurant, this is what it would be. In short, if you like the food at Chuck E Cheese, but are put off by animatronics, this place is for you."
Cafés • Pizza • European • Vegetarian
"I like Frankie and Benny's and have eaten their many times but this was not one of the best. firstly your website said it was fully booked and I only got a table on open table, when we got to the restaurant it was empty, but my main complaint was that my clazone pizza was not cooked properly, the cheese which made up the bulk of the filling was not melted, in fact it still looked like grated cheese. Not once was I asked how the meal was which you normally ask so many times that is gets boring however on this occasion I actually wanted to say something. luckily as cheese and all the meats could be eaten cold there was no problem eating an under cooked clazone pizza"
Pasta • Pizza • Steak • Italian
"I was disappointed that I had made a reservation online and received confirmation, but when we arrived at the restaurant, they could not find any record of it. However, they managed to find a table for us and the service was good. However, when our server was bringing us the bill, he was interrupted by someone who I believe was the manager. Despite explaining that he was busy, he was made to clean another table while the manager waited to set it. As a result, we had to wait longer to receive our bill. When our server finally brought it to us, he was embarrassed and apologized, asking if the manager was right to make him deal with the vacant table before bringing our bill. We expressed that we felt the manager was in the wrong. This was disappointing and it overshadowed our dining experience.incerely, Ian Williams"
Cafés • Kebab • Mexican • European
"What can I say? It's an American diner with a twist, offering delicious food and outstanding service. The vegan burger is fantastic, and the extensive menu provides plenty of options. I can't help but mention that the restrooms are always impeccably clean, which is a nice touch. Overall, it's always a wonderful experience, and I leave feeling very satisfied every time."
Wine • Pizza • American
"After I made a reservation through OpenTable, the restaurant had no record of my booking. It was meant to be a surprise for a birthday celebration, and we ended up having to sit at two separate tables (there were six of us). Initially, the restaurant staff was not very accommodating, but after I found the confirmation email for my reservation, they apologized and offered us a bottle of wine, along with a discount on our bill. I didn't share my experience at the time, and I don't think I'll be rushing to return."
Pizza • Cafés • Seafood • Mexican
"I really enjoy this quaint and charming old-fashioned restaurant. The food is always delicious and the staff is very helpful, although sometimes a bit slow. It is worth the wait, especially for their fantastic breakfast special once a week."
Pizza • Steak • Pasta • European
"The food at this restaurant is very simple and basic. It's not something I would recommend sharing with friends. The restaurant could definitely improve by using higher quality ingredients and incorporating more flavors."
Pizza • Steak • Pasta • Seafood
"We have visited many Frank n Benny's locations, but every time we go to the one in Southend, we encounter different staff. We requested the garlic pizza bread to be served first, but after waiting 30 minutes, it arrived along with our starters."
Pizza • Kebab • Mexican • European
"As they say, "once bitten, twice shy." Unfortunately, I had a similar experience at this restaurant again. The first time I ordered the BBQ double decker burger, it was overcooked and came with a small portion of fries. I was disappointed but decided to give them another chance and ordered the double deal breakfast - two eggs, two sausages, two English muffins, and a side of mushrooms. The muffins seemed like they had been sitting out for too long and the eggs were so overcooked that they were rubbery. I regretted not going to McDonald's instead. Save yourself some money and avoid this place."
Kebab • Seafood • Mexican • European
"Nice little F&B franchise. We've been quite a few times in recent months and after a dip in service and quality, this restaurant has definitely picked up. The food quality is good with increasing choice for vegetarians and vegans which is a plus. The service team are very friendly, especially Lorna, one of the Managers. Please keep up the good work."
Pizza • Vegan • European • Vegetarian
"Every time I visit Frankie & Benny's, I'm never disappointed. I was there just yesterday, and we didn’t have to wait long for our food to arrive. Wow, the portion sizes are huge! I had the meatball pasta and chips, which was more than enough for two people. Our waitress, a lovely young blonde, was incredibly attentive and had a great demeanor. When I mentioned I couldn’t finish my meal, she kindly suggested I take it home in a doggy bag, which I did. The menu has a nice variety, and I plan to try everything over time. The ambiance is beautifully relaxing. I absolutely love this place!"
Cafés • Kebab • Asiatic • European
Asiatic • Burgers • European • American
"We had a disappointing experience at the restaurant. They forgot half of our order, and many items, such as deep dish pizza and hot dogs, have been removed from the menu. I felt the prices were excessive, especially since my burger came with only about ten chips. However, I did appreciate their willingness to modify the dessert to cater to my daughter's preferences."
Sushi • Cafés • Mexican • European
"After about 10 minutes, we were seated. While our drink and food orders were taken fairly quickly, our starter took an unusually long time to arrive, especially considering that other tables, who were seated after us, received their appetizers before we did. When our main courses were finally served, I realized I had no cutlery! I attempted to flag down a staff member to ask for some, but after receiving no response, I had to borrow some from the table across from us. When we finished our main courses, we asked for the bill. Unfortunately, when the waitress brought it to us, a glass of wine accidentally spilled all over me, shattering and scattering pieces everywhere. Once again, we struggled to get anyone’s attention for help. Overall, we were very disappointed with the service that night. While the food was quite good, our experience left us feeling reluctant to return anytime soon, despite having enjoyed dining at the Merry Hill Frankie & Benny's in the past."
Pizza • Sushi • European • Fast Food
Kebab • Mexican • European • Vegetarian
"service was amazing, fast eating and drinks. we had a great waitress called nell when we made a spillage and a glass broke through falling she was very nice and friendly and fast had it sorted out and even gave us a fresh drink. we had a birthday cake and she was also very good with this thank you nell"
Italian • Brazilian • Breakfast • Vegetarian
"The service we received was excellent; our server was patient as my wife, our 3-year-old son, and I made our selections for drinks and meals. He made my son's meal a priority since he was very tired and returned quickly with our orders. Unfortunately, we were not satisfied with the food. I ordered the crispy chicken hamburger, but the chicken breast was bland and greasy, as if it had been deep-fried in lukewarm oil. My wife's pasta was decent but not exceptional. My son barely touched his cod, baked beans, and corn. However, given how tired he was, I'm not sure whether it was the food or his fatigue affecting his appetite. I've dined at Frankie & Benny's at other locations like Tamworth and Norfolk and have generally enjoyed the meals, but the experience at the Stafford branch was disappointing. I cannot recommend this location of Frankie & Benny's."
Italian • American • Vegetarian
"I found it very calming to dine in this restaurant instead of cooking at home. The food was simply amazing and the atmosphere was beautiful. I would like to thank the team for serving us such excellent food."