Crab Claws
Wok To Box

Wok To Box

80 Crwys Rd, Cardiff, CF244NP, United Kingdom

Food • Meat • Mexican • Japanese


"I had a previous bad encounter with noodle box back last year when I was called a liar by the management. I ordered calamari and was sent some sort of round things. I rang up to obviously inform them of their mistake and the manager actually turned round and said you’re a liar we can tell the difference between calamari and the item I had been sent. I had to send a photo to the managers phone to show them what they sent and I was told oh well we can’t all be perfect as you obviously are. Tonight after begging from the children to order I gave in. The food was piping hot and in all fairness very tasty. However there was a portion of calamari missing. I rang the store straight away to inform them of their mistake and was told no you got what you ordered. I brought up my order on their app and once again was told I hadn’t ordered it. The manager then told me I couldn’t add up as I hadn’t been charged. Once I broke down my receipt to him and went through each addition separately he finally admitted defeat. I was then told at 18:22 the missing item would be with me within half an hour to an hour. I rang back at 19:31 to enquire where my food was and was told someone would call me back. 19:48 still no call so I rang back 4 times before my call was finally answered to be spoken to by the same gentleman I had initially spoken to and was told that it would be with me within 15 minutes. He telephoned me at 20:04 to be told he was just leaving the shop and he’d ring me when he was in my road and I could go out and collect it from him as he obviously can’t be bothered to bring it to my door. The food is great I’m not going to lie but the customer service is beyond appalling from the counter staff to the management. It’s now 20:17 and it’s only just turned up and was told we’ve given you a complimentary can...really?? I personally will NEVER order off this restaurant and I really suggest people follow suit. I can honestly say I’ve never been treated as poorly by any other restaurant or takeaway and I really suggest the management look at their own attitude and management skills and then look at the whole staff as a complete unit. Bad management is toxic and it shows in the way your staff treat your customers. Absolutely hands the worst customer service in the whole of Cardiff."

Selale

Selale

78 High Street Chatham, Kent ME4 4DS, United Kingdom

Pizza • Seafood • Mexican • Fast Food


"Found out that under new ownership since October 2023, so recommendations to me were based on friends experience with previous owners. The manager was friendly and very attentive, asking lots of questions, explaining their menu when asked, telling me that the interior will be changed in the near future. Anyway, for starters we chose Calamari, Garlic Mushrooms with Cheese, King Prawns, and Halluomi. We then all helped ourselves to bits and pieces of each. The starters were plentiful in portion size, with all choices being great, especially the garlic mushrooms with cheese. For mains we chose a mixed grill, chicken shish, lamb ribs, and chicken wings and chips for my daughter. The chicken and lamb shish were both tender and full of flavour, and the lamb ribs were great. They all came with slad and bulgur (I can only describe it as a cross between rice and cous-cous).The mixed grill was plentiful in size and looked appetising, but my father in law enjoyed that all to himself , so I can only assume it was good. My daughter enjoyed her chicken wings too We were given bread on the table, which was warm and full of flavour too. We were definitely made to feel welcome, and will definitely return. Good to know that they deliver too. We were at the restaurant early (5pm booking), so were the only people in the restaurant, however, there was a constant stream of delivery drivers collecting orders for delivery. It was my daughters birthday the following day, so tye manager gave her a small dessert on the house as well. Parking: A few parking spaces on the street just a couple of doors down from the restaurant , where you use the RingGo App or good old cash to pay for parking."