Wok To Box - Menu

80 Crwys Rd, Cardiff, CF244NP, United Kingdom

🛍 Food, Meat, Mexican, Japanese

3.6 💬 1994 Reviews
Wok To Box

Phone: +442920251007,+442920344000

Address: 80 Crwys Rd, Cardiff, CF244NP, United Kingdom

City: Cardiff

Menu Dishes: 35

Reviews: 1994

Website: http://www.noodle-box.co.uk

"I had a previous bad encounter with noodle box back last year when I was called a liar by the management. I ordered calamari and was sent some sort of round things. I rang up to obviously inform them of their mistake and the manager actually turned round and said you’re a liar we can tell the difference between calamari and the item I had been sent. I had to send a photo to the managers phone to show them what they sent and I was told oh well we can’t all be perfect as you obviously are. Tonight after begging from the children to order I gave in. The food was piping hot and in all fairness very tasty. However there was a portion of calamari missing. I rang the store straight away to inform them of their mistake and was told no you got what you ordered. I brought up my order on their app and once again was told I hadn’t ordered it. The manager then told me I couldn’t add up as I hadn’t been charged. Once I broke down my receipt to him and went through each addition separately he finally admitted defeat. I was then told at 18:22 the missing item would be with me within half an hour to an hour. I rang back at 19:31 to enquire where my food was and was told someone would call me back. 19:48 still no call so I rang back 4 times before my call was finally answered to be spoken to by the same gentleman I had initially spoken to and was told that it would be with me within 15 minutes. He telephoned me at 20:04 to be told he was just leaving the shop and he’d ring me when he was in my road and I could go out and collect it from him as he obviously can’t be bothered to bring it to my door. The food is great I’m not going to lie but the customer service is beyond appalling from the counter staff to the management. It’s now 20:17 and it’s only just turned up and was told we’ve given you a complimentary can...really?? I personally will NEVER order off this restaurant and I really suggest people follow suit. I can honestly say I’ve never been treated as poorly by any other restaurant or takeaway and I really suggest the management look at their own attitude and management skills and then look at the whole staff as a complete unit. Bad management is toxic and it shows in the way your staff treat your customers. Absolutely hands the worst customer service in the whole of Cardiff."

Full menu - 35 options

All prices are estimates on menu.

Indian

Beef

Fingerfood

Seafood

Duck Dishes

Beef Dishes

Entrées

Thai - Crispy Boneless Duck

Joe's Fajitas

Lunch Menu

Starters

Indo-Chinese

Dinner Combination

Duck Specialties

Indian Chicken Dishes

Noodles And Rice

Chinese Vegetarian Bowls

Vegetable Curries

Main Dish

Curry Dishes (With Rice Or Chips)

Chinese Curry Dishes

Vegetarian Mains

Favourite Dishes

Wok Combination

Best Of Asia

Wok King Prawn Main Dishes

Oyster Sauce Dishes

Wok Duck Main Dishes

Chicken Specialties

850sairaj 850sairaj

They sent me the wrong order and when I tried calling them they cut me off half way through conversation! DO NOT ORDER

Address

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Reviews

Nickums247
Nickums247

Have been ordering from Noodlebox for many years now great food, good sized portions for the price, delivery can sometimes be a little slow


greenway83
greenway83

Chicken came out raw.bad attitude from own when asked to reheat. Chewing gum under tables and strong smell of grease and grime.pls avoid this terrible Place. unprofessional UNCLEAN


delmet2021
delmet2021

I'm a strict vegetarian of 20+ years. I ordered the Veggie Sweet Box and upon eating the noodles discovered what I thought was tofu was in fact chicken. I'm absolutely livid! Usually a good place but they've failed on the basics! View menu


E1881RClaurenc
E1881RClaurenc

Ordered a delivery twice this week- that’s how tasty this place is! Reasonable prices. Good tofu and veg. First delivery was on time (yay! , second delivery was an hour late (noooo! . They do beer! They deliver hot food! Good gluten free options! Just wish they had desserts!


Nicky
Nicky

Used to love Noodlebox in the early 2010s but it has gone downhill so fast since the glory days. The food is still of a 'decent ' quality but the restaurant has all of the charm of a cold dead pet rabbit. The restaurant is now mostly used as box storage, the welcome is unwelcoming and if you like eating your meal with a hoover in plain sight, you may have found your next favourite restaurant.


CrsHrn
CrsHrn

We order for delivery, rather than visiting the restaurant. We don’t order regularly from here, but on two occasions we received a meat dish instead of the vegetarian version. One was something in the vegetarian bento box (possibly the gyoza), the other was chicken gyoza instead of the vegetarian. We made a complaint on their website and by email and received no reply, which is why I’m now leaving this poor review. Otherwise the food was ok. View menu


LLMlng296
LLMlng296

I placed an order at 6pm this evening, we requested one of the noodle boxes to have rice noodles as my friend is a celiac. When this arrived (over 30 minutes late!! they were ramen noodles and so she couldn’t eat it, after ringing the restaurant to explain the mix up we were given an apology and told they would send the correct order out straight away, 50 minutes later and the order hadn’t arrived needless to say the rest of us had already eaten our food by this point, we rang the restaurant again and were spoken to in an appalling manner by a female member of staff who raised her voice to say she had sent the driver and then hung up. The driver arrived- finally, who to be fair was apologeti...


thepumpkinsmasher
thepumpkinsmasher

So my housemate and I ordered takeaway from this place the other day, and we both bought a box (him noodles and me rice), and we shared a veggie sharing box with the starters. I bought the Fuji rice box and was very disappointed to find it had no snow peas in like it says on the menu. I understand that it may be difficult right now because of Covid to get hold of certain ingredients, but if you don 't have something then take that item off the menu to avoid disappointment. But the other main complaint, which was the same for both myself and my friend, was that both boxes had very little stuff in them except noodles/rice. When I used to get food from Noodlebox back when it was under different...


Jjsth86
Jjsth86

I had a previous bad encounter with noodle box back last year when I was called a liar by the management. I ordered calamari and was sent some sort of round things. I rang up to obviously inform them of their mistake and the manager actually turned round and said you’re a liar we can tell the difference between calamari and the item I had been sent. I had to send a photo to the managers phone to show them what they sent and I was told oh well we can’t all be perfect as you obviously are. Tonight after begging from the children to order I gave in. The food was piping hot and in all fairness very tasty. However there was a portion of calamari missing. I rang the store straight away to inform t... View menu

Categories

  • Food Delight in our diverse food selection, offering a blend of classic favorites and innovative dishes. Each item is crafted with the freshest ingredients to tantalize your taste buds and provide a memorable dining experience.
  • Meat Explore our mouth-watering meat selection, featuring expertly grilled steaks, tender chicken, and flavorful lamb dishes, each seasoned to perfection for an unforgettable dining experience. View menu
  • Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate!
  • Japanese Savor the essence of Japan with our selection of fresh sushi, flavorful ramen, and delicate sashimi. Each dish reflects authentic techniques and ingredients, delivering a genuine taste of Japanese culinary artistry.

Amenities

  • Takeout
  • Seating
  • menu
  • Delivery
  • menu

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