Crispy Aromatic Duck
Been Restaurant

Been Restaurant

29 Chandos Street Leamington Spa, Warwickshire CV32 4RN, LEAMINGTON SPA, United Kingdom

Pizza • Cafés • European • Vegetarian


"I had eaten here a few times before and the food was good, however last time, I had to chase our orders and the manager came over and started shouting at me and insisted I told him whether he should sack his chef. Really unprofessional. However, last night, I thought we would go back. We arrived and were shown to a table. We ordered drinks and the same manager came over and said Im not sure when you will get your food! We asked what he meant. He said (in a very obnoxious and confrontational tone) We are very busy, what do you want me to do? Go and kick the chef? He started shouting and I simply asked if he could give me a rough idea of how long food would be. He got more angry and was shouting to the point where other diners were looking over. I tried to reason with him and said that we would wait but if he could ask the chef just to give us an idea, that would be great. His tone got even louder and he snatched our menus back from us. He said You better leave and then started on me, bringing up how I complained last time which was over 6 months ago. We were embarrased, astounded and felt so awkward. He ushered us out of the restaurant with everybody watching. We then went to Paprika Club and explained we were in a huge rush. Whilst I am a regular there, the restaurant was packed and they ensured we had a wonderful meal within 20 minutes. Been, you are an awful place and your manager is a joke. We will never return and I would urge others to steer WELL CLEAR!"

Leigh House

Leigh House

53 Wycombe End Old TownBuckinghamshire HP9 1LX, Beaconsfield, United Kingdom

Sushi • Kebab • Seafood • Asiatic


"STAY AWAY!!. It is very unlike me to leave a review but with the amount of stress Wai put me through. I most certainly don’t want this to happen to any other bride. It took Wai almost 2 months to get us a quote, and every time he said he would call back he never did. Throughout the year, we did everything he required from us. We discussed the menu, did the tasting and he set up a meeting with us at the venue to run through the final details where he did not even show up. Wai said he will go to the venue himself on another day to make up for it and will call at the same time to run through the final details instead but never called. Bear in mind we are now in January and still had not heard from him. Eventually I had to contact him again for an update where Wai told me everything went smooth at the venue and quote, “everything was all set to go.” I mentioned about amending the quote as numbers of guests changed and he said that we will have a final meeting 2 weeks prior to the wedding, and if I had any questions in between to contact him. So at this point you would think you can relax now until then as he assured everything is sorted. WRONG! Given he’s track record I decided to contact Wai earlier to book our final meeting which is where he told me that I was not booked with him and that he had another wedding booked now the day before mine?! He tried to blame me that he had not heard from me for a while so assumed I did not want to use he’s services. (Even though the proof is in our texts him telling me everything was set and we would talk again 2 weeks before the wedding) Makes absolutely no sense! Told him that he needed to refer back to our messages of what HE said. And instead of admitting he’s wrong, he would blame me instead. So after a whole year of planning, Wai had completely wasted our time with less than 1 month away from my wedding! I managed to find another caterer and found out this is not the first time Wai has done this to as my new caterer were having to also cater for another couple that Wai had messed up on. I also found out after through a mutual friend that Wai actually catered for a wedding in the past where mains did not come out till 10pm and again the couple being blamed for things rather taking responsibility. Finding a Chinese caterer for our wedding was difficult but it’s not worth the stress and him potentially not even turn up to your wedding seeing how forgetful he is and then blame you."

Banquet

Banquet

342 London Road, CO3 8LT, Colchester, United Kingdom

Full • Asian • Dining • Chinese


"After visiting this restaurant for approx 10 years, we visited recently for a family birthday and to say we are disappointed is a huge understatement and it will be our last visit. We ordered a variety of dim sum and noddles to share which worked out at £45 a head (incl drinks). Whilst quite pricey, We don 't mind paying that much if the food is nice but most of it was bad quality. The pork shumai was disgusting and honestly inedible, the chicken feat in black bean sauce came out red in colour like it had been curried, furthermore the seafood had the taste of ammonia. The Vietnamese spring rolls had changed since our last visit, and whilst they were fine, they were not as tasty as before. We heard the dimsum chef had recently not been working and dim sum was off the menu for a period of time and we can only assume that the chef must have left. Also we only arrived at 1pm (opens at 12) yet one third of the dishes were sold out and marked off the dim sum menu. One other complaint is that after 10 years of regularly visiting this restaurant, no current staff have ever made an effort to ask our name or even acknowledge we have been before which we never minded before when the food was tasty. We are young and non-chinese in terms of ethnicity and we saw the restaurant staff greet other customers with a lot more acknowledgement and we even saw they knew the table next to us regular order which is ironic since we are also regulars. Seemed like they never made any effort to greet us. Will avoid from here on out."