"We arrived as a family of four with no booking on a Sunday evening, the restaurant was fairly quiet, about 8 ish tables were taken, the gentleman at the entrance of the restaurant kindly ushered us to our table asking us for our drinks order...whilst we looked at menu, he told us a waitress would be serving us. We waited for an eternity for our drinks to arrive, what aggravated me when a couple arrived seated next to our table, took drinks order and they arrived before ours! We noticed another couple seated other side of us had finished their starter and waited a while for their plates to be removed. Our drinks arrived by our waitress with no people skills what so ever, we questioned her regarding steaks, she was unable to answer er, not sure, one is softer as to sirloin and rump. Again, restaurant was quiet but no sign of waitresses working' our meals arrived after another long wait, 3 of us ordered burgers, 1 with steak. 2 burgers were cold to eat along with the buns as if buns had just been taken out of fridge. As we waited a long time I begrudgingly ate with rustic' chips that were mildly warm again! I noticed couple who were there before us had left the majority of their meals (burgers again) and chips and left, no one cleared their table for at least 10 mins! Couple next to us who arrived after us had their order mixed up, lady ordered chicken/avocado salad, waitress took wrong meal away, I could clearly see the couple were both aggravated. We finished our not so great meal and again long wait for table to be cleared. Salad arrived on next table, lady complained there was no avocado in, after much deliberation we heard waitress say chef said no avocados left Gentleman in suit, I presume manager apologised offering her another meal, they also mentioned they had an extra long wait and wish to go elsewhere. We asked for the bill, bearing in mind when we arrived we informed gentleman we had 2 vouchers 2 for 1 so it'll be 2 transactions. The bill came as one transaction £98!!!!! No way our meal was worth that anyway! (we had no starter or dessert, 4 beers, 2 cokes, 1 jug of water So, again another long wait for bill to be rectified, we waited that long that we left table to wait for bill at till point, hence to say, leaving no tip! Absolutely disgraceful experience overall, that us and going by other diners we will not be returning!!! "
