English Asparagus
Piccolino

Piccolino

33 Pepper Row Chester, Cheshire CH11EA, CH1 1DF, United Kingdom

Pizza • Cafés • Seafood • Asiatic


"I booked a table for 2 really last minute on a busy December night, piccolio’s manger cosimo took the booking, he was so friendly and helpful that we really needed after a hard work in the cold winter weather! we went in and the restaurants that were breathtaking have woken us! the decor is stylish and above all it was so warm and cozy what we needed, we were greeted with smiles all around by every worker and was immediately taken on our table, without waiting time what ever! we were so swollen! Shortly after we sat, we tamara welcomed them beautiful, well presented and extremely polite. we thought up the menu, while tamara served us the most delicious Rosè Prosecco and took our orders. it was a hard choice, as we wanted to order one of all, the menu choices sound exquisite! so much choice and catering for all food requirements. my own and my friend decided to go for the spaghetti frutti di mare, which was absolutely inconceivable! muddle, mush and calamari topped with a huge garlic king prawn! it didn't take long until there were two empty teller and full bell! we stayed and talked together about the life and there was no hurry to move us from table to tamara has checked us we were so glad to have chosen piccolino chester for our girly dinner date and just wanted to say a massive thank you to cosimo, tamara and the piccolino team. I can't wait to come back to another fantastic evening."

The Anchor Aspley Guise

The Anchor Aspley Guise

United Kingdom, MK17 8DF, Milton Keynes

Wine • Steak • Cheese • Chicken


"Don 't bother. This restaurant is part of the Unique Hospitality family/group. We referred here by the staff of another of the family: The Three Locks. The Three Locks has superb food, fantastic service and staff, and we found ourselves revisiting within the same week. Anchor Inn, on the other hand, is severely disappointed. It 's billed as the high end restaurant in the family, but it 's not at all what it believes itself to be. What they did right: We were greeted by a friendly host and immediately seated. The decor is nice, clean... and it all went desperately downhill from there. (though, the squid starter we did stick around to try was delicious What they did wrong: Ignore (forget? their customers. We received NO service. The host had taken our drink orders before leaving us, and when a waiter dropped them off, he refused to take our orders and headed off to join a group of ALL waiters in the busy, filled restaurant of diners already eating, etc. We heard them being schooled on the night 's specials, taking their sweet time asking and answering questions and talking about the service plan for the night. Once 15 minutes went by and my husband and I felt our business was completely unwanted, we interrupted the group to ask for the chance to give our orders. We were still brushed off. Later, one sympathetic waitress finally wrote down our orders and we asked how long it would take to prepare them, if the chef was also occupied we were on the brink of leaving. The waitress assured us there were many chefs in the kitchen. We wondered why no one was providing them with any orders. Surprisingly, the starter arrived quickly; the mains, less timely. And they were incredibly disappointing. Tasteless. Well presented, but completely lacking flavor or any reason for them to cost money. They were cooked well, prepared with fresh ingredients, but boring. I 've never dreaded a bit of chicken breast so much in my life. I forced myself to get a decent portion of the meal down because we waited so long for it and I needed the nourishment, but I lamented every bite. ...while being forced to listen to another diner 's continuously yipping dog sitting on her lap at a nearby table. Every customer was annoyed by this young woman 's canine dining partner, but no staff member seemed to care. Paying for our meal, we had to ask the waitress about the Unique Hospitality discount card we were supposed to receive, as every customer, eating there, for visiting any other of their family of restaurants. She seemed put off by the request, but did later deliver the card we were due. As we left the restaurant, absolutely no staff member looked up at us, acknowledged us, or said goodbye except the original, friendly host when we reached the door, never to look back. We 'll swear on any holy book you desire that we will NOT ever return to Anchor Inn. We LOVE great food, seek it out around the globe, appreciate a great meal for any appropriate price. The Anchor Inn seems more of the place one might be inclined to gloat to their friends and family that they can afford or do frequent, but they 're all terribly misguided when it comes to what 's worth putting into your mouth and fueling your body with. You should snub the Anchor Inn just like the staff snubs its diners."

The Anthologist

The Anthologist

58 Gresham Street London, EC2V 7BB, United Kingdom

Beer • Steak • British • Burgers


"I have often visited Anthologist with clients and team events (Christmas parties_ and always enjoyed your service and bar facilities. However, I would like to address what I believe to be a one-off event from last night, and I am sure it won’t happen again as I think you have higher standards than this. After spending hours last night as a customer until close, we wanted to use the toilet facilities as one of your last customers. You (the supervisor) informed us it was closed. As a customer, I asked why when we were still around. You said it takes a while to do and wanted a head start. During this conversation, your staff member shouted, “What’s wrong with you guys? Are you crazy? Just leave!” Something along these lines. Apologies if it doesn’t match word to word. As someone who has not only been a customer with you for years, brought clients to your venue, had Christmas parties with you, worked in Retail customer service, and, most importantly, brought business all night by spending with my friends in your bar, this is unacceptable customer service. I am sure that specific individual may have had a bay day, a difficult customer, or something else that triggered this. I understand this happens. I speak from experience. However, there is a way to communicate and handle things despite not being in the best state of mind. This behaviour does not reflect the team because you have fantastic staff members. Please provide feedback to your colleague and provide coaching on customer service. I’m sure you will not let this happen again as I believe such is your standard."