"My partner and I decided to try out brunch at the Amersham branch after dining at the Ealing and High Wycombe locations. We were familiar with the process, but were surprised to find that many menu options were unavailable. Even after making our selections, my dish turned out to be unavailable. We also found that when ordering coffee or a shake, only full fat milk was available, with semi-skimmed or oat milk greyed out. I ended up ordering a simple brunch of oak smoked bacon and poached eggs on a muffin, while my partner ordered her usual Mexican superbowl. The food took over 30 minutes to arrive, and when it did, my eggs were overcooked, the bacon was fatty, and the muffin was mediocre. The superbowl had red onions added, which was not listed on the menu and not something we had experienced at other locations. Despite the high price of over £30, the meal was a disappointment and would have been underwhelming even at half the price."
