Filetto Rossini
Luigi's Italian Ristorante

Luigi's Italian Ristorante

730 Chester Road Old Trafford Manchester, M32 0RS, United Kingdom

Pizza • Sushi • Mexican • European


"I have to say I'm really not impressed with my experience at this restaurant. We sat down at the table and was waiting 10 minutes and no one came and asked did we want a drink. In the end my partner ended up getting up himself to order our drinks and wait for them. We then waited a further 10 minutes for our order to be taken. We had been in the restaurant around 45 minutes and was just in to our starter meal. When our main food came my partners meal didn't come with the chips it said it did on the menu so we had to ask for them. While we was eating our main my partner had to make a trip to the bar again because the 1 waiter that was on shift all night didn't ask us once did we need another drink. Overall experience was very poor only 2 members of staff on the floor one of them was a receptionist, if you are understaffed you need to be aware of how many people you have booked at the hotel and realise you could get busy, agent staff was quite obviously needed on this occasion. There was around 7 or 8 other tables and everyone was complaining about the service. We can't all be wrong I'm afraid. Didn't even bother having desert as we over heard the waiter telling another table that 3 of them wasn't even available which is not good enough in my opinion. Coming away from the restaurant we checked our receipt to work out what we had from the menu doesn't add up to what we have been charged for, we have been overcharged which has ruined any idea of even contemplating returning in the future. Having already paid for breakfast we had to return in the morning but they didn't make up at all, not good value for money and the choice of how you would like your egg is stated on the menu, I asked the 1 waiter again if I could have scrambled egg he returned saying it wasn't possible. To then over hear another person requesting scrambled egg in which they got. Appalled at how we was treated and would recommend to no one."

Il Cucciolo

Il Cucciolo

8 Old Compton Street London, W1D 4TE, United Kingdom

Tea • Bars • Beer • Wine


"We selected this restaurant for a pre-theater dinner and were, unfortunately, disappointed overall in our experience. The restaurant is much smaller than we had anticipated and when we arrived, the person who spoke to us manager, owner? asked for our name when I told him we had a reservation. Then he said who? as if we didn 't have a reservation made months earlier . That made our arrival at the restaurant a bit uncomfortable. After a bit, we were shown to a table in a noisy corner of the place. Meanwhile, the man who greeted ? us looked at the woman who would be waiting on our table in a way that felt to us like he had no idea who we were but needed to seat us, nonetheless. It was an apologetic look and it was noted. It took her quite some time to come and get our drink order which we all noticed. It seemed like once she realized that we were all ordering adult beverages, her attitude changed a bit as she realized that she could get a large tip for service which she, in fact, did . Once we started eating the food which took a long time to get to the table, we were happy with the dinners we had ordered. The food was really good, no complaints there. It was the service that was disappointing. So, if you don 't mind not being treated nicely in a restaurant where you 'll be dropping 2 or 3 hundred pounds sterling, and you 're only and all about the food, this place is for you. I left thinking the following : food that isn 't as good as the food we had here tastes better when the service is warm and welcoming. Overall, disappointed. Les Mis was awesome, though!"