"Me and my friend went to this pub tonight, hoping for a warm welcome and a satisfying meal out, however this was not the case. We were seated and ordered and all was going good until the meals arrived. We had ordered two burgers, to start they instead of a friendly 'here you go ' when presenting us with the meals, the waitress didn 't even look us in the eye, and practically slammed them down on the table, which we thought was very unwelcoming and left us feeling awkward and uncomfortable to ask for any sauces, cutlery etc; which when we did, they seemed to have not heard of burger sauce, which is stated to come with the meal, again leaving us feeling quite awkward. to follow from that when we opened the burger it seemed to have been thrown together, two small pieces of lettuce, clearly not fresh and dry, hence why we asked for more sauce in the first place. overall the meal was very poor and the pub itself was all very chaotic and had an unorganised atmosphere, which added to the bad experience. we hope this is not the case for everyone when visiting the swan."