Fries (Vg)
Ashmolean Rooftop Restaurant

Ashmolean Rooftop Restaurant

Beaumont Street Oxford, Oxfordshire OX1 2PH, United Kingdom

Beer • Seafood • British • European


"Anniversary meal. Although initially warmly welcomed by the chap at the desk and we were given 2 glasses of fuzz. (Thank you) The service that followed was sullen and unfriendly. There was no ‘check back’ was our food ok? My husbands toasted sandwich was cold. He wasn’t going to say anything as it was our anniversary meal but I could tell he wasn’t enjoying it. We did manage to speak to a waiter who said he wasn’t sure if it shoujd be warm or cold. He took plate with sandwich away and returned with it on a smaller plate not much warmer and again no checking if we were happy? We ate our food. Did notice people were sitting down then getting up and leaving. Again managed to gain someone’s attention to get the bill. Bill placed on our table in silence. Again no how was your meal? Or just general chat ‘happy anniversary’ any nice plans for the day? noticed 10 percent already added on for service so no extra tip from us. I work in hospitality and customer service and was so looking forward to my visit. We are local and were checking out for potential return visits in the Summer. Although, the food is not extravagantly expensive in these hard economic times, friendly, attentive service would have really made the ‘experience’ enjoyable and repeatable. Also allowed to leave with out a ‘good bye’ . Saddened as so looking forward to visit."

Frankie Benny's Boucher Place

Frankie Benny's Boucher Place

1-9 Boucher Place, BT12 6HT, Belfast, United Kingdom

Pizza • Pasta • Steak • Burgers


"Had previous bad experience here but due to all other bar/restaurant options being booked out due to time of year Christmas market etc, gave it second chance as was young daughters birthday and she wanted a treat for lunch. Girl greeting customers was friendly and helpful, but from there the experience was a disgrace. Once seated, order was taken and after 10 mins was informed there were no more wraps available, so child had to reorder which we did. Then, few mins later the adults food arrives a pizza which was thinner than the menu itself and of very poor quality for the price paid. I noted all pizzas being delivered to tables were exactly the same thickness and quality and can't help think they are pre frozen and simply heated up. Would explain the quality of the food. The amended child order arrived about 25 mins later, when the adults had already finished their meal. By this stage she had grown tired of waiting and the food was of awful quality. Needless to say she barely are it and we just wanted to leave. No staff apologised for the delay, fact it wasnt put as urgent bearing in mind the original delay due to running out of ingredients etc. Throughout the experience of around an hour and 15 the staff were running around in chaos, even arguing amongst themsevles and the ordering system in full view along with kitchen showed just how disorganised they actually are. I asked for the bill for girl to say she'd bring it to my table. She passed the table at least 15 20 times delivering food, taking new orders and as befitting of this place having sat and given her ample chance to get back to me had to ask her AGAIN 15 mins later can I have the bill asap, and as per her reaction, she'd actually forgotten to go and get it leaving me sat unattended. I can accept a restaurant being busy but more importantly the quality of the food here is of absolutely horrible standard on both visits, appearing to be pre packed or frozen and reheated only. The service isnt far behind and needless to say, its last time i'll ever set foot in this or any other Frankie Benny's. You've been warned!"