"We had a reservation but still had to wait 35 minutes to be seated, which was a bit frustrating. However, we understand that Christmas Day can be busy. The service and atmosphere were good, with friendly staff. Unfortunately, due to the crowded restaurant, there were several mistakes with our orders. We did not receive the amuse bouche that was listed on the menu, my pan-fried scallops were undercooked and missing caviar, and my rib eye steak was unseasoned and came with minimal sides. The dessert I wanted was not available, so I had to settle for something else. Overall, I only received about half of what was promised on the menu, and for £95 per person, I felt disappointed and ripped off. I wish I had just cooked Christmas dinner myself. As a student, it's difficult to justify spending so much money on a disappointing meal. While I have enjoyed dining here before, this experience was very disappointing. It's possible that overbooking led to these issues."
