Grilled Prawns Grilled Prawns
Phanthong

Phanthong

15 Regent Road, WA14 1RP, Trafford, United Kingdom

Thai • Asian • Vegan • Vegetarian


"I have been to the restaurant many, many times, I may even have another review on here, because the food has always been amazing, sadly, their behaviour the other Sunday means I will never set foot in their restaurant again and will advise others not to. I'm disabled and have an assistant dog. For the many times I have been to this restaurant over the last 10 years, my assistance dog has always been with me and I've never had an issue. Recently, they changed their tables and now there are no table cloths for my assistance dog to hide under. On Sunday I attended with my assistance dog and my assistance dog in training, who will be replacing my assistance dog shortly and who is learning to fit into my life, so gaining experience. The restaurant was empty when we arrived and we were welcomed. We picked a table out of the way on the right side of the restaurant that is split in two with a thick wall. Both my assistance dog and assistance dog in training were labelled as such and sat quietly beside me and made no noise and no fuss the entire time. We ordered drinks and food, all of which was lovely, we were coming to the end of the main course and were considering coffee and dessert when the waitress informed us that they had had a complaint from a another customer about the dogs and we had to stop enjoying our meal and leave. And not JUST leave, but leave via the back door and alley. Like we were some dirty little secret they didn't want anyone to know. I pointed out that they were not legally (Equity Act 2020) allowed to throw out my assistance dog, but they just shrugged clearly breaking the law is fine by them. While my assistance dog in training is NOT covered by the law, we would not have come in in the first place if his presence had not been permitted from the start, but we were welcomed in. The worst part of it was that there was NOBODY in our section of the restaurant so some nasty piece of work went out of their way to make my life more difficult and unpleasant and the restaurant made the choice that they would rather insult the disabled person and break the law than deal with the other customer. This entire unpleasant event has deeply upset me and made me feel like the staff at this restaurant have no understanding of the law, disability or common decency."

Al Boccon Di'vino Is Non Solo Vino

Al Boccon Di'vino Is Non Solo Vino

14A Red Lion St, Richmond Upon Thames, United Kingdom, TW9 1RW

Sushi • Kebab • Cafés • Asiatic


"Went there because of good reviews, and hopes were high. A multi course Italian dinner of chef’s choises of the day and the whole thing done similtaneously to all in that small restaurant wonderful consept! Was hoping to have nice wines too for different dishes but all they had by glass was inexpensive IGT wines. For bottles: no list, but some decent barolos and brunellos decorating their walls. Didn’t have a bottle on my own. About food having lived in Italy for years I have to say there was little Italian in any of the dishes. 1) Starter salad with young prociutto, that no one explained where it came from and how was it matured 2) followed by (ok) pork sausace on spinache, but nothing complicated for a chef to do 3) prawns in tomato sauce cooked until so dry I left them 4) plain scallops in oven, again over cooked (from frozen, both? why not have them really fresh when you know how many people are going to have this at this spesific day and time? Or then choose another ingredient, fresh? 5) razor clams in oven, topped with parsely and oil… nothing amazing, repeating my self but over cooked 6) ravioli with aspargus filling would eat this without question over any casual lunch but no reason to praise chef’s skills. No finesse. Simple cream sauce. 7) whole pork was brought by applauze and I guess some people do enjoy pouring gravy and shredding their pork pieces but sorry was not really the Italian experience I was hoping for 8) panna cotta with berries. Simple and easy to do also at home. Bill for 2 ppl including compulsory tip: 199£"