Shrimp
Patara - Oxford Circus

Patara - Oxford Circus

3 & 7 Maddox Street London, W1S 2QB, FSA Food H, United Kingdom

Thai • Sushi • Hotels • Asiatic


"Came here for dinner and the customer service was horrendous. We were ignored for a while and stood around waiting, despite several staff members walking past and making eye contact with us (no one was standing at the concierge reception desk). Then we were sent to the bar area to wait DESPITE having a reservation. They then proceeded to keep us waiting for a further minutes they only came to get us when I asked for the manager himself (clearly they had forgotten about us The manager then proceeded to question our booking saying it didn’t exist. I showed them proof of a confirmation email, which I received yesterday, to which the manager said ‘the booking is for tomorrow’ he didn’t even read the date which said it was for today. Bare in mind the restaurant was not that busy at all! There were several empty tables and despite this we were kept waiting. I’ve worked in customer service so I know when the staff do not care about their customers and that was evident right here. I am highly disappointed as what was meant to be a great night had an awful start thanks to Patara. Will never be coming back here. No food is worth the disrespect. It’s always disappointing when you’re rushing to make your booking on time, so as to not delay the restaurant but the restaurant couldn’t care less about seating you on time. And then they had the gall to add service charge to my bill! After the awful service!"

Malmaison Brasserie - Liverpool

Malmaison Brasserie - Liverpool

William Jessop Way Princes Dock Liverpool, Merseyside L3 1QZ, United Kingdom

Steak • Casual • British • Desserts


"This was my first visit to the Brasserie Malmaison Liverpool. The restaurant is located inside the Malmaison Hotel, on Princes Dock, Liverpool. I arrived about twenty minutes ahead of schedule but was warmly greeted swiftly seated. My host escorted me to my table and handed me the menu. I had read that there was a set menu on offer, but was not permitted to have this as it was meant for hotel guests only. Starter: Fritto Mistro A selection of seafood in a light batter, with courgette slices, also in batter. Served with garlic mayonnaise a sweet chilli dipping sauces. Main Course: Calves Liver, Bacon Mashed Potato Liver was served well done or pink (I chose the latter), with bacon mashed potato. I opted for a side dish of wilted spinach. Dessert: Lemon sponge with winter fruit and served with whipped cream. The starter was fresh, tasty and very well presented. The batter was light did not overpower the dish. The two dipping sauces were an excellent accompaniment. The main course was very tasty cooked to perfection, with a very pleasant ju. The mashed potato was light fluffy (exactly as I like it) my wilted spinach (a very decent sized portion) rounded off the dish very nicely indeed. My desert was lovely, light very pleasant indeed. The ambience of the restaurant was pleasant enough. There was a decent amount of background music, which was enjoyable. As I dined alone, I brought a magazine to read didn 't feel out of place. Service was decent enough from a range of people. Nick was my main server. Whilst pleasant enough, wasn 't really communicative, but that was possibly as he was busy. My final bill came to £38.50 as it included 10% service. I 'm personally not a fan of having this included, but as it happens, the service I received overall deserved the charge. I 'd have no problems recommending this place to anyone, as food is decent enough. Would I return again? Whilst it wouldn 't be on my must go to list , I 'd return if I was in the area."