Ginger Beer
Maison Francois

Maison Francois

34 Duke StreetSt James's, London, United Kingdom, SW1Y 6DF

Pub • Wine • French • Brunch


"Bit of mixed evening slow start and bad ending. BAR Great decor but perhaps as we came earliesh (5pm? was not fully staffed so had to flag down the server to take our order.  OK cocktails but nothing special.  No bar snacks.  We felt ignored.  FOOD  Absolutely great brasserie cuisine.  The chops especially nice as seasoned to perfection and sliced off the bone.  Fun retro (1980s desert trolley with drawers.  Again excellent food all around. WINE Charming sommelier who listened and recommended a surprisingly and smashing white!  STAFF Heaps of them but not sure they are very well organized.  Friendly but cater and pander (very very obviously to regulars and celebs.  Made us feel abit 2nd class honestly and we definitely were not the staff's priority.  DOG POLICY  None on website BUT a medium/large poodle nearby us was allowed and it barked and barked loud enough for the entire dining room to notice. The owner nor the staff took any proactive action to resolve this.  Our dessert course was absolutely ruined for 30 minutes.  We did mention to manager and he said he would look into the policy but did not take any action at the time.  We love animals but they belong at home not in a restaurant we paid nearly £300 for dinner!  Utterly unacceptable.  Per Covid this would never happen.  RECOMMENDED Absolutely NOT unless you are a dog lover, lesser royal, cast member of Made in Chelsea or a posh regular who lives round the corner "

Darbaar

Darbaar

1 Snowden Street, London, EC2A2DQ, United Kingdom

Kebab • Indian • Venues • Seafood


"Awful service! Booked a table for 6 for 18:45 and initially everything seemed ok ,however, as soon as the waiter came to take our drinks order that's where it all went down hill. The waiter disappeared for 20 minutes and then reappeared with only 3 drinks. Finally after another 15 minutes we all had our drinks and were ready to order. We were told 2 out of the 4 fried breads for the starters were out of stock, it was only 19:00 and there were only 4 other parties there! We were also told the raita may be out of stock as well! We finally placed our order and as the waiter read our order back we realised he had missed a few dishes. He promptly added them and went off. Another waiter came over and we asked if the flat bread was available and he said yes and said he would ensure if came with our starters. 20:00 the starters finally came, painfully slowly one dish followed every 10 to 15 minutes! No flat bread or raita ever showed up. 21:00 no sign of our mains and no sign of additional drinks we had ordered until we complained. The mains turned up at 21:20 a full 2hours 20 mins later! The waiter failed to clear the table and we had to tell him to take the starter cutlery away before serving the mains. 22:15 we asked for the bill and were left waiting for 20 minutes and only after threatening to leave we were given the bill! Severe lack of staff and service. We were informed the main waiter had gone back home and the 3 waiter there were new. Food was mediocre and not worth the money, chef was walking around and not actually addressing the severe lack of staff or dinners waiting for their food. Would not recommend at all."

Chapters All Day Dining

Chapters All Day Dining

43 - 45 Montpelier Vale Blackheath Village London, SE3 0TJ, Royal Greenwich Observatory, United Kingdom

Bars • British • European • Brasseries


"my friend and I went to capitulate for dinner to celebrate his birthday, as was capitula, we thought the only decent restaurant in blackheath. all the others seem to be pushing down quickly. we have been in the past often in the capitulas, and the food and services were good we had no appetizers and ordered only one main meal (black foam and black bell), because we were not huge hungry because we were eating a lot of birthday cakes earlier! we had a glass of wine and were offered a piece of bread. 35 minutes later we waited for our food. in this time no one came to ask if we were in order or offer us more drinks. I asked the manager if our food was ready. he said it would be 5 minutes without a statement of delay then disappeared 10 minutes later there was no sign of food or manager. That is why we decided to go because we lost interest in eating. we have to go and the manager came by. he told us the delay was due to a big party in the ground floor. this was not the case, there was a group of 8 people who had finished their meal for a long time. we were there earlier when it was much more business and the service was not so bad. while we waited, we saw a customer who had finished their meal, slipped £20 into the manager hand when he left. Perhaps the workers need bribe to provide good services? it is such a scandal, but another blackheath restaurant has become complicit and believes that it with the treatment of its customers without respect. I will vote for one with my feet and will not eat again in this restaurant. I will also leave everyone I don't know to go there"

Chapters

Chapters

43-45 Montpelier Vale, Blackheath SE3 0TJ, Royal Greenwich Observatory, United Kingdom

Bars • Steak • British • Modern Cuisine


"My boyfriend and I went to Chapters for dinner to celebrate his birthday as Chapters was, we thought, the only decent restaurant left in Blackheath. All the others seem to be sliding downhill rapidly. We have been to Chapters many times in the past and the food and service has been good We did not have a starter and ordered a main meal only (black bream and pork belly) as we weren't hugely hungry due to eating a lot of birthday cakes earlier! We had a glass of wine and were offered a piece a of bread. minutes later we were still waiting for our food. In that time no one came to ask if we were OK or to offer us more drinks. I asked the manager when our food might be ready. He said it would be minutes without offering any explanation of the delay then disappeared minutes later there was still no sign of the food or the manager. Therefore, we decided to leave as we had completely lost any interest in eating there anymore. We got up to leave and the manager came over. He told us the delay was due to a big party downstairs. This was not the case, there was a group of people who had long finished their meal. We have been there before when it was much busier and the service was not this bad. While were waiting we saw a customer who had finished their meal slipping into the managers hand as he was leaving. Maybe the staff require bribery to give good service It such a shame yet another Blackheath restaurant has become complacent and thinks they can get away with treating their customers without any respect. I for one will be voting with my feet and will not be eating in this restaurant again. I will also be letting everyone I know not to go there"